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Austin, TX
... Problem-Solving Project Management Public Speaking Team Management Time Management UX Design Vendor Management Methodologies ADDIE Agile ITIL 4 PMBOK Scrum Waterfall/hybrid Experience Planned Sabbatical Planned sabbatical where I focused on; ...
- Jan 09
Downtown, TX, 78701
... Coordinated the successful implementation of ITIL best practices, contributing to a notable 20% improvement in incident management efficiency. Streamlined communication with external vendors, ensuring timely procurement and deployment of critical IT ...
- 2023 Dec 14
Austin, TX, 78748
... • Established ITIL practices, project management processes, and continuous improvement processes. • Lead the implementation of an enterprise asset management and business reporting environment for a large medical system. • Project Lead for the ...
- 2023 Nov 27
Austin, TX
... Practiced ITIL principles ensuring that changes were not disruptive to the company or external clients. Event and problem tracking skills. Champion of change, facilitating and driving the change process on a departmental level. Facilitated change ...
- 2023 Nov 25
Austin, TX
... (2000) MCSE Windows 2000 (2002) EC-Council Certified Ethical Hacker (2004) Project Management Professional (2012) ITIL Foundation V3 (2012) Microsoft Certified Professional (2015) Microsoft Certified Solutions Associate: Windows Server 2012 ...
- 2023 Nov 19
Austin, TX
... EDUCATION / CERTIFICATIONS LeaderQuest – San Antonio, TX Computer User Support Specialist Feb 2021 ITIL, A+, Network+, Security+ REFERENCES Available upon request.
- 2023 Nov 15
Austin, TX
... of Duties IT security assessment on Applications, Hardware, IT Roles: Windows Server, IIS, Oracle DB, Cisco routers Led ITIL Change, Configuration and Service Management implementation, integrating five different brother companies: designed CM ...
- 2023 Oct 29
Dripping Springs, TX
... • Experienced mentor, effective team member, works best under pressure, expert of ITIL expert ServiceNow. • Strong time management and work ethic, confident, quick to learn and prioritization skills, detail oriented, expert in Excel (pivot tables, ...
- 2023 Oct 27
Austin, TX
... EDUCATION Masters in Computer Science University of Sunderland, United Kingdom Higher National Diploma in Computer Science Federal Polytechnic Ado Ekiti, Nigeria CERTIFICATION, PROFESSIONAL TRANING AND AFFLIATION ITIL Foundation certificate in IT ...
- 2023 Oct 12
Austin, TX
... Trainings& Certifications Attended Conducted Certifications •ITIL •Db2 11.2 •SAP (External & Internal) •Control-M •Redwood-BPA SAP Certified Technology Associate - SAP HANA 2.0 SPS05 SAP Certified Technology Specialist - SAP S/4HANA Conversion and ...
- 2023 Sep 01