Alonso Candiani
Mission, TX ***** • 214-***-**** • *********@*****.***
Summary
Highly accomplished IT professional with a track record of implementing cutting-edge technologies, streamlining processes, and optimizing system performance. Proven ability to align IT initiatives with business objectives to achieve strategic goals. Adept at managing budgets and resources to deliver cost-effective solutions.
Results-driven professional 10+ years of experience in leading high-performing teams and driving transformative technology solutions. Seeking to leverage expertise to enhance operational efficiency and drive innovation.
Work Experience
Reconext (Teleplan) McAllen/Grapevine, TX
IT Manager / Lead IT Developer / IT Director Dec 2007 – Present
Led a team of 6 IT professionals overseeing network infrastructure and IT operations.
Successfully negotiated with vendors to optimize communication services, resulting in a 60% reduction in costs and significant enhancements in communication efficiency and quality.
Directed IT projects from concept to completion, improving business continuity by 35%.
Spearheaded and successfully led infrastructure renewal projects, ensuring seamless migration and minimal downtime for critical systems.
Collaborated with cross-functional teams to drive the integration of ERP systems, streamlining processes.
Formulated comprehensive functional requirement specifications, creating detailed use cases and process flow diagrams to support functional specifications.
Led thorough gap analyses and successfully reengineered critical business processes, resulting in heightened operational efficiency and improved alignment with business unit objectives.
Orchestrated the development of interactive dashboards and executive summaries utilizing Power BI.
Delivered unwavering support to end users and stakeholders through comprehensive training sessions.
Design and implementation of multiple B2B calls through EDI, FTP, web services.
Led applications development to support shop floor requirements, test equipment communication and integrating over 20 different business programs into IFS. Customizing each of our customer requirements and business to our operation process.
hands-on experience in successfully implementing SharePoint Services platform within our organization, facilitating enhanced collaboration, document management, and streamlined workflows across departments. BearingPoint Monterrey, NL, Mexico
Senior Consultant May 2005 – Dec 2007
SAP roles audit and deliver a remediation matrix for Segregation of Duties
IT security assessment on Applications, Hardware, IT Roles: Windows Server, IIS, Oracle DB, Cisco routers
Led ITIL Change, Configuration and Service Management implementation, integrating five different brother companies: designed CM business processes, prepared training material for the CM roles
Prepared, scheduled and lead meetings between enterprise business and technical resources and vendors in preparation for demonstrations and site visits to implement CA Service Desk
Pay-TV broadcaster Order-to-Cash assessment focused on the Provisioning and Billing. Documenting current process. Led a cross-functional team to analyze and audit the Provisioning and Billing system processes. Delivered Risk Assessment and Mitigation Plan, defining new policies, roles and processes on the gaps found. Emerson Energy Systems Mexico City, Mexico
IT/IS Manager Jan 2001 – May 2005
Servers and communication management: Microsoft based services: backup, DNS, IIS, DHCP, Exchange, Oracle DBMS, Antivirus, PBX, Print Services.
Glovia ERP Implementation: Document and Mapping Business Requirements to the ERP Modules.
Worked side by side with the Glovia consultants on the Application Lifecycle, from the User and Business Requirements to the Configuration, Testing and Deployment process.
Setup company’s SharePoint Framework
Developed IT policies, procedures, budget, and best practices. Aligned IT Strategy Plan to the Global Business Alonso Candiani
Mission, TX 78572 • 214-***-**** • *********@*****.*** Education
Universidad Tecnologica de Mexico, Mexico City, Mexico Bachelor of Science in Information Technology Dec 2000 Concentration: Systems Resource Management
Related Coursework: Information and Communication Technology (ICT) Resources, Management Information Systems Skills and Certifications
Strategic Planning
Project Management
Team Leadership
Budget Management
Vendor Relations
Business Continuity
Data Analysis and Mapping
CISA, ISACA (Certified)
IFS Applications
EDI, Web Services
ITIL
Process Change Management
Business Process Mapping
Lean Manufacturing
Software Experience: Office 365, Visio, PowerBI, JIRA, Asana
Oracle and Microsoft SQL
Development Languages: SQL, PL/SQL, C#, VB .Net, Python, XML IFS Modules
IFS Manufacturing
IFS Maintenance
IFS Supply Chain
IFS Sales and Service
IFS Financials
UDSPs
APIs
Triggers