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Resumes 11 - 20 of 31 |
Montgomery, AL
... a team Senior Information Chief US Army - Camp Hovey, South Korea October 2010 to November 2011 ●Managed the company's Helpdesk while providing daily troubleshooting for a company of over 4000 computers and peripherals ●Managed over 6000 user ...
- 2016 Dec 04
Montgomery, AL
... Montgomery, Alabama Helpdesk Administrator August 2, 2010 –Nov. 26, 2012 Tier1 Dec. 30 2013 The ability provide prompt and courteous customer service, provide end-user, Client Support Admin (CSA) and Network Computer Center (NCC) phone support ...
- 2016 Jun 30
Montgomery, AL
... Cisco’s WAAS - Falconstor SAN products - Enterprise Vault email archiving - Blackberry Enterprise Server - Track-IT Helpdesk software (Replaced Remedy) - Tandberg Video conferencing - Array networks VPN devices - Exagrid tapeless backup devices ...
- 2015 Apr 27
Shorter, AL
... Adhered to Helpdesk standards and procedures to ensure priorities and goals are met using GWI Helpdesk application. Backup/Recovery/Restore of user profiles and data after PC infection using Symantec Endpoint with cost savings to the customer. PC ...
- 2013 Jan 22
Montgomery, AL, 36116
... Government Secret Security Clearance August 2008 Air Force Enterprise Service Desk (Information Innovators Inc) Level II Helpdesk/Network Support Technician- November 22, 2010 to present – Responsibilities include: • Personnel service and support • ...
- 2012 Oct 18
Montgomery, AL, 36116
... Montgomery, Al Tier I Helpdesk Administrator Provide end-user, Client Support Admin (CSA) and Network Computer Center (NCC) phone support. Work within Active Directory. Create, modify, move, and assign, mailboxes. Create, modify, move, delete and ...
- 2012 Jun 20
Montgomery, AL, 36116
... changes and incidents Enterprise Service Desk, Maxwell-Gunter Air Force Base Tier 1 Technician, Montgomery, Alabama October 2010-September 2011 Providing helpdesk network support to all personnel at CONUS and OCONUS United States Air Force bases. ...
- 2012 May 30
Montgomery, AL
... Smartronix, Inc., Maxwell-Gunter Air Force Base, Montgomery, Alabama Help Desk Manager, 09/08 to 1/6/12 Served as Tier 2 Helpdesk Manager for Air Force Directory Services (AFDS) Program Manager Office Essential job duties: • Managed and distributed ...
- 2012 Mar 23
Montgomery, AL, 36117
... • Monitored productivity of all customer service agents who I was responsible for • Supervised 20-25 customer service/helpdesk agents in call center environment • Monitored calls to observe employee demeanor, technical accuracy, and conformity to ...
- 2010 Nov 05
Montgomery, AL, 36108
... Business Administration/ Accounting TROY UNIVERSITY, Montgomery, Alabama May 2011 Experience Helpdesk Technician HP/Federal Service Desk July 2009-Present Assist users in registering their company’s information on varies of government websites e.g. ...
- 2010 Oct 20