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Helpdesk resumes in Wetumpka, AL

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Information Technology Manager

Montgomery, AL
... a team Senior Information Chief US Army - Camp Hovey, South Korea October 2010 to November 2011 ●Managed the company's Helpdesk while providing daily troubleshooting for a company of over 4000 computers and peripherals ●Managed over 6000 user ... - 2016 Dec 04

Customer Service Sales

Montgomery, AL
... Montgomery, Alabama Helpdesk Administrator August 2, 2010 –Nov. 26, 2012 Tier1 Dec. 30 2013 The ability provide prompt and courteous customer service, provide end-user, Client Support Admin (CSA) and Network Computer Center (NCC) phone support ... - 2016 Jun 30

Manager Project

Montgomery, AL
... Cisco’s WAAS - Falconstor SAN products - Enterprise Vault email archiving - Blackberry Enterprise Server - Track-IT Helpdesk software (Replaced Remedy) - Tandberg Video conferencing - Array networks VPN devices - Exagrid tapeless backup devices ... - 2015 Apr 27

Security Software

Shorter, AL
... Adhered to Helpdesk standards and procedures to ensure priorities and goals are met using GWI Helpdesk application. Backup/Recovery/Restore of user profiles and data after PC infection using Symantec Endpoint with cost savings to the customer. PC ... - 2013 Jan 22

Customer Service Manager

Montgomery, AL, 36116
... Government Secret Security Clearance August 2008 Air Force Enterprise Service Desk (Information Innovators Inc) Level II Helpdesk/Network Support Technician- November 22, 2010 to present – Responsibilities include: • Personnel service and support • ... - 2012 Oct 18

Customer Service Management

Montgomery, AL, 36116
... Montgomery, Al Tier I Helpdesk Administrator Provide end-user, Client Support Admin (CSA) and Network Computer Center (NCC) phone support. Work within Active Directory. Create, modify, move, and assign, mailboxes. Create, modify, move, delete and ... - 2012 Jun 20

Customer Service Data Entry

Montgomery, AL, 36116
... changes and incidents Enterprise Service Desk, Maxwell-Gunter Air Force Base Tier 1 Technician, Montgomery, Alabama October 2010-September 2011 Providing helpdesk network support to all personnel at CONUS and OCONUS United States Air Force bases. ... - 2012 May 30

Manager Human Resources

Montgomery, AL
... Smartronix, Inc., Maxwell-Gunter Air Force Base, Montgomery, Alabama Help Desk Manager, 09/08 to 1/6/12 Served as Tier 2 Helpdesk Manager for Air Force Directory Services (AFDS) Program Manager Office Essential job duties: • Managed and distributed ... - 2012 Mar 23

Customer Service Manager

Montgomery, AL, 36117
... • Monitored productivity of all customer service agents who I was responsible for • Supervised 20-25 customer service/helpdesk agents in call center environment • Monitored calls to observe employee demeanor, technical accuracy, and conformity to ... - 2010 Nov 05

Customer Service Human Resources

Montgomery, AL, 36108
... Business Administration/ Accounting TROY UNIVERSITY, Montgomery, Alabama May 2011 Experience Helpdesk Technician HP/Federal Service Desk July 2009-Present Assist users in registering their company’s information on varies of government websites e.g. ... - 2010 Oct 20
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