Manager Project

James F. Green MCSE

*** ********** ** **********, *******, 36067

334-***-**** **************@*****.***

Network/Systems Engineer

Professional Skills and Competencies

Application and hardware familiarity:

Cisco’s WAAS - Falconstor SAN products - Enterprise Vault email archiving - Blackberry Enterprise Server - Track-IT

Helpdesk software (Replaced Remedy) - Tandberg Video conferencing - Array networks VPN devices - Exagrid

tapeless backup devices - Data Domains tapeless backup devices - Teneros email protection devices - Switch

configuration (Cisco, Brocade) - Some Cisco router configuration - Message Labs email services - McAfee

VirusScan Enterprise - Tapit phone call monitoring software - Numara Network Monitor Professional - Symantec’s

Manhunt Intrusion detection software - Threshold building/data center security software - Websense Internet

filtering - Cisco IP communicator - Symantec’s Ghost - Backup Exe - Iomega Nework Attached Storage”

Proficiencies:

The Microsoft office suite - Microsoft Visio - Exchange 2003 - Active Directory, Domain Name System”

“Windows Internet Name Service” and “Dynamic Host Configuration Protocol” - “Internet Information

Services” - Microsoft server operating systems up to 2008 - Microsoft desktops to 8.1 - Microsoft SQL 2000

processor and memory allocation - Some basic Linux operations

Professional Experience

Avnet Chandler, Arizona

December 13, 1999 - February 14, 2014

Network Manager

Worked with the Avnet networking team for the first year after the acquisition to transition the Bell

Microproducts network into the Avnet network and close the Bell data center in Montgomery, Alabama.

Sr. Program Manager- GIS Coordinator

• Managed “Avnet Managed Technologies” (AMT) for two years. The service was hosted out of the main data

center in Chandler AZ with both physical and virtual servers running Windows, Linux, Solaris and UNIX.

“Storage Area Network” allocation was also a part of this process.

• Engaged the correct resources to fulfill customer changes to their environments such as adding and removing

servers or “Storage Area Network” allocation.

• Attended weekly meetings to review the network vendor’s performance. Reviewed open and closed requests,

any open problem tickets, and any missed Service Level Agreements.

• Was available 24/7 as the primary point of contact for the NOC should a customer have server or network

issues.

• Provided advanced, detailed information to stake holders when any maintenance that affected “Avnet

Managed Technologies” was being performed.

• Coordinated with the KPMG auditors and the various GIS teams to procure testing results and documentation

for the yearly audit.

Project Manager

• Worked with Corporate Real Estate, Network contractors and in house GIS departments to provide services to

new facilities or facilities that were moving or changing in size.

• Worked with various GIS groups to integrate newly purchased companies. This included virtual and physical

servers and “Storage Area Network” allocations, network connectivity and messaging.

Bell Microproducts (Purchased by Avnet July 2010) Montgomery, Alabama

December 13, 1999 - July 6, 2010

Network Manager

Green 2

For over a decade managed the Local Area Networks the data centers and worked with ATT and Sprint to manage the

Wide Area Networks for a four billion dollar publicly traded company. The environment consisted of approximately

1000+ users and approximately 100 servers located in several data centers and multiple cities around North America.

• Planned and executed the relocation of the company’s primary data center from San Jose California to

Montgomery Alabama with no interruption of service.

• Planned, managed and executed the relocation of network services for three different warehouse/integration

centers that were moved into new facilities.

• Planned and executed the integration of newly acquired company’s networks into the Bell domain.

• Managed several data centers (Microsoft OS based with Linux and AIX operating systems for in-house

applications).

• Incorporated a state-of-the-art “Storage Area Network” and data access/protection system. This included

local mirroring and off site replication processes.

• Managed the conversion of the Bellmicro.com domain to Active Directory in support of Exchange 2000.

• Managed Internal “Domain Name System” records, “Windows Internet Name Service” and “Dynamic Host

Configuration Protocol”.

• Documented the data center processes and disaster recovery and business resumption plans for the data

centers in Montgomery, Alabama and San Jose, California.

• Branded servers in use were HP.

• Set up and maintained group policies

• Installed and managed the “Blackberry Enterprise server”.

• Established and managed Symantec Enterprise Vault email archiving.

• Managed and maintained ADIC tape libraries and the offsite storage of backup tapes.

• Established and managed the Data Domain and Exagrid tapeless backup systems.

• Set up numerous websites and maintained their availability using IIS.

• Configured the servers using SQL for processor use and memory allocation along with DB shrinkage.

• Reviewed hardware needs with program managers and implement new hardware and data center wiring to

support any new processes or programs. Allocated “Storage Area Network” resources and set up mirroring

and replication when necessary.

• Extensive experience troubleshooting TCP/IP associated with the Local Area Networks and the Wide area

Networks.

• Evaluated server or infrastructure hardware for “End of Life” and replace as necessary.

• Planned and executed server patch management.

• Installed and upgraded Exchange servers and provide high availability by the use of Teneros devices.

• Configured Exchange policies for Mailbox size, PST’s, OST.

• Documented policies and procedures to be compliant with the requirements of Sarbanes Oxley. Policies and

test procedures have passed numerous audits.

• Worked with vendors for “Network Penetration testing”. Reviewed results with the vendor and take

corrective action on any issues identified by the tests.

• Expanded IT infrastructure worldwide in a cost-effective manner using the internet and secure remote

access.

• Managed the installation of both Cisco and Shore-Tel VoIP phone systems.

• Maintained Juniper firewalls, running Websense monitoring software. Juniper devices were in several

locations around the US and Latin America providing secure VPN access for small offices.

• Configured and maintained Cisco devices in the 7200, 6500, 4000, 3000 series. Configured Cisco Aironet

Wireless Access Points.

• Installed Iomega Network Attached storage.

• Monitored Manhunt Intrusion detection systems, with automated alerts sent to my email 24/7.

• Reviewed open and closed requests with Network Vendors Such as ATT and Sprint.

• Provided guidance and knowledge transfer to junior IT members in the network, server and desktop areas.

• Assisted executives with remote access issues on a 24 / 7 basis.

Green 3

I was asked to perform a network evaluation for US Naval Research upon the USS Shadwell. A research vessel in

Mobile bay used to test fire suppression system on ships and submarines. My duty was to evaluate the network that

was in place and identify issues with its configuration and provide a list of corrective actions.

General Dynamics (Gulfstream Aerospace) Savannah, GA

February 17, 1999 - Dec 3, 1999 Contracted by New Boston Systems

Senior Desktop Analyst

• Identified users that required special considerations and methods of rollout of the office 97 suite.

• Analyzed user hardware and software needs and tasking appropriate groups with the jobs to fulfill the request.

Monitored and coordinated the progress of these assigned tasks.

MacInnis Engineering Associates Richmond, BC (Canada)

January 28, 1997 - February 8, 1999

Network Administrator

• Configured the Network for Microsoft “Best Practices”

• Implemented a proper backup replication and storage strategy

• Updated hardware to Y2K compliant devices.

• Maintained remote access for the senior engineers.

• Complied of VHS videos from various formats for use in court cases. The videos contained a

mixture of computer animations and segments of test preformed.

• Outfitted vehicles used in low and high speed crash tests with accelerometers and various computerized

data acquisition equipment.

• Built test assemblies used in forensic engineering and failure analysis.

DataCard Canada Burnaby, BC

July 10, 1996 to Dec 6, 1996

(Contractor)

Lead:

• Monitor the installation of network cards, modems, image capture cards and secondary hard drives

• Confirming the configuring each unit for the network location it was to be sent

• Acceptance testing of the software, and tracking of all serial numbers

• Verify calibration of the digital cameras used by the DMV

• On-site installation and testing of pre-configured systems.

• Create documentation detailing the onsite replacement of hard drives and cards by non-technical

personnel

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