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Resumes 51 - 60 of 110 |
Brunswick, OH
... I assisted numerous people daily, based on the volume of helpdesk calls received. Technical Environment: Windows 7 Enterprise, Windows XP Professional, Microsoft Office 2010 Suite, Microsoft Office 2007 Suite, Internet Explorer 8.0, Microsoft ...
- 2016 Mar 23
Cuyahoga Falls, OH
employment ****-**** IT Assistant The University of Akron Help support professors at distance learning classes with any helpdesk and connectivity issues locally or at the remote end. ****-**** Clients Relationship Manager AlRajhi Bank Working with ...
- 2016 Mar 20
Rittman, OH
... Areas of Expertise: Network and Systems Development Team and Project Leadership Helpdesk Creation and Management End-user Training and Support Research and Development Troubleshooting and Issue Resolution Cost Benefit Analysis Client/Vendor ...
- 2016 Feb 02
Beachwood, OH
... of hardware/peripherals, software applications and systems security and maintenance issues Professional Qualifications Helpdesk First and second level phone support for worldwide law firm Maintain a problem solution rate at least 80% of incoming ...
- 2015 Sep 28
Brunswick, OH
... Managed a staff of 6 consisting of a helpdesk analyst, 2 network administrators and 3 staging bench technicians supporting 325 employees across the continental Unites States while functioning as a senior level systems engineer for server/network ...
- 2015 Aug 18
Cleveland, OH
... Directory, TCP/IP DHCP Configuration, Group Policies, Vendor Management, Customer Service, Project Management, Procurement HelpDesk/Remote/Desktop/Network/Server/Software and Telephone Support PC Coordinator -Managing and coordinating Windows 7 ...
- 2015 Jul 17
Lakewood, OH
... Modis/BPI/Shaker Heights Public Schools November 5, 2014 – November 11, 2014 Desk side Support This purpose of this project was to augment the helpdesk and clear outstanding tickets. Projected to last 3 to 6 weeks, completed within 40 hours of work. ...
- 2015 Jul 16
Cleveland, OH
... - Projects Completed Smart Source / Hilton Hotels / Monitor Refresh Lead Migration Tech (Sept 2014 – Apr 2015) * Performed migration using ITIL standards and procedures under direct supervision and in direct contact with the helpdesk and NOC. ...
- 2015 May 14
Cleveland, OH
... Delivered training programs to prepare the global helpdesk for system upgrades and migrations. Programs included web based training, onsite technical training, trouble shooting guides and writing all communications. . Reported project status to ...
- 2015 Apr 15
North Royalton, OH
... • Consolidated and centralized all city departments into two datacenters Implemented Lean department organization establishing a City Technology Helpdesk • Reduced the city’s carbon foot print through server virtualization and a 20% reduction in ...
- 2015 Apr 10