| Resume alert | Resumes 11 - 20 of 127 |
Lifecycle Management Industry Experience
Parsippany, NJ
... Provided technical support to thousands of Outlook users on several Exchange 2010/2007/2003 servers, including resolving Helpdesk tickets Involved in Enterprise Change control management for up gradations, patch management, troubleshooting software ... - 2023 Oct 23
... Provided technical support to thousands of Outlook users on several Exchange 2010/2007/2003 servers, including resolving Helpdesk tickets Involved in Enterprise Change control management for up gradations, patch management, troubleshooting software ... - 2023 Oct 23
End User Desktop Support
Bound Brook, NJ
... Utilize the ticket management system to record, update and resolve tickets from the Helpdesk. Collaborate with other support groups across global locations to help troubleshoot client issues. Utilize tools for building, monitoring, and ... - 2023 Oct 20
... Utilize the ticket management system to record, update and resolve tickets from the Helpdesk. Collaborate with other support groups across global locations to help troubleshoot client issues. Utilize tools for building, monitoring, and ... - 2023 Oct 20
Human Resources Information Technology
West Orange, NJ
... FPGA, PROCESS UNITY, OPENTEXT (LIVELINK)VERSION 16-20 AUGUST 2020- PRESENT PROCUREPORT – INDIANAPOLIS, IN IT ANALYST/ HELPDESK SUPPORT •Served as initial point of contact for resolution of desktop/ workgroup related problems and IT related issues. ... - 2023 Oct 06
... FPGA, PROCESS UNITY, OPENTEXT (LIVELINK)VERSION 16-20 AUGUST 2020- PRESENT PROCUREPORT – INDIANAPOLIS, IN IT ANALYST/ HELPDESK SUPPORT •Served as initial point of contact for resolution of desktop/ workgroup related problems and IT related issues. ... - 2023 Oct 06
Technical Support Customer
Hopatcong, NJ
... projects as required KPMG – Montvale, NJ (Contracted through CGS Technology Associates, Inc., Piscataway, NJ) 2011 - 2015 Helpdesk Support Daily individual performance measured by call capture, available time, speed of answer, call resolution and ... - 2023 Sep 26
... projects as required KPMG – Montvale, NJ (Contracted through CGS Technology Associates, Inc., Piscataway, NJ) 2011 - 2015 Helpdesk Support Daily individual performance measured by call capture, available time, speed of answer, call resolution and ... - 2023 Sep 26
Project Manager Information Technology
West Orange, NJ
... Implementation of Enterprise Administration tools to simplify delegation of Windows NT multiple -domain Administration to helpdesk support, without providing full admin access or compromising security office. Design and Implementation of Software to ... - 2023 Sep 03
... Implementation of Enterprise Administration tools to simplify delegation of Windows NT multiple -domain Administration to helpdesk support, without providing full admin access or compromising security office. Design and Implementation of Software to ... - 2023 Sep 03
Sr. Project/ Program Manager
Green Knoll, NJ, 08807
... data flow diagrams • Designed and developed project templates based on SDLC AGILE Methodology, which also included requirements specifications, analysis, and testing • Troubleshoot Production Issues, coordinated with the Helpdesk when required. ... - 2023 Aug 25
... data flow diagrams • Designed and developed project templates based on SDLC AGILE Methodology, which also included requirements specifications, analysis, and testing • Troubleshoot Production Issues, coordinated with the Helpdesk when required. ... - 2023 Aug 25
Customer Service Support
Montclair, NJ, 07042
... Received numerous accolades from State employee reviews Initiated 4 hour 1 on 1 trainings, teaching quick tips, short cuts, and ways to work new assigned tasks Created & followed up on Helpdesk tickets for system issues end user and site support ... - 2023 Jun 23
... Received numerous accolades from State employee reviews Initiated 4 hour 1 on 1 trainings, teaching quick tips, short cuts, and ways to work new assigned tasks Created & followed up on Helpdesk tickets for system issues end user and site support ... - 2023 Jun 23
It Support Cyber Security
Parsippany, NJ
... EXPERIENCE Warren, New Jersey Helpdesk IT Support GSK Responded to client account questions, including billing and field service requests. Created service orders to replace defective parts or request technician assistance. Investigated reported ... - 2023 Jun 01
... EXPERIENCE Warren, New Jersey Helpdesk IT Support GSK Responded to client account questions, including billing and field service requests. Created service orders to replace defective parts or request technician assistance. Investigated reported ... - 2023 Jun 01
Support Analyst Technical
West Orange, NJ, 07052
... Senior Technical Support Analyst with broad-based experience and hands-on skill in the successful implementation of highly effective helpdesk operations and the cost-effective management of innovative customer and technical support strategies. ... - 2023 Apr 18
... Senior Technical Support Analyst with broad-based experience and hands-on skill in the successful implementation of highly effective helpdesk operations and the cost-effective management of innovative customer and technical support strategies. ... - 2023 Apr 18
Support Analyst System Administrator
Whitehouse Station, NJ
... Assist the Helpdesk with problems related to the Windows operating environment and Windows based applications. Configure, test, implement and manage Group Policy settings within the back and front office, manage Anti-Virus as well as Spam control ... - 2023 Apr 14
... Assist the Helpdesk with problems related to the Windows operating environment and Windows based applications. Configure, test, implement and manage Group Policy settings within the back and front office, manage Anti-Virus as well as Spam control ... - 2023 Apr 14