Senior Messaging Engineer/Architect - Microsoft Exchange Server/ O365 / Proofpoint

Overview:

Over 18 years of IT industry experience in Microsoft Enterprise Messaging Systems/ Windows Servers/Active Directory/Messaging Infrastructure support, Proofpoint Email Hygiene system, Mobile Device Management. Lotus Domino Server, RIM Blackberry Enterprise Server.

Led Microsoft Exchange Migration projects in O365, Exchange 2019/2016/2013/2010, Exchange 2007/2010, Microsoft Compliance, Security, Content Search, e-Discovery,Data lifecycle Management, Litigation Holds, Retention Policies, Labels. IBM Lotus Domino to Exchange 2010 using Quest Migration tools, Designing E-Mail Routing Architecture, Database Sizing, Hardware Planning, and research/implementation of Mobile Device Management (MDM) solutions, Anti-Virus, and Anti-Spam tools.

Setup DLP, E-mail encryption, Data Discovery, Compliance and Regulatory policies in Enterprise Exchange & Proofpoint Information protection cloud-based suite.

Setup and configured DMARC & DKIM for smtp email security and compliance.

Setup and configured Proofpoint Protection Servers for TRAP Module, Virus protection, Spam protection, Message encryption, Regulatory compliance, and Digital Asset protection rules for Efficient performance

Organized, detail oriented and conscientious self-starter, able to prioritize effectively to accomplish multiple tasks and stay calm under pressure.

Highly skilled listener and communicator, able to assess client needs and convey necessary information with clarity and enthusiasm.

Wrote custom PowerShell Scripts for Exchange & Windows server automation of tasks.

Proven ability to target and reach high standards, widely perceived as a subject matter expert & technical resource.

Experience in installation, configuration and support of multi-site Microsoft Exchange environments offering high availability and disaster recovery

Monitoring, Housekeeping, and maintaining the MS Exchange Server services on Exchange & Domino mail server, Incident management, Service Restoration and Root cause analysis

Setting up of Monitoring Tools, disk space availability, database quotas, replication, CPU utilization, and storage capacity, backups, and application performance statistics

Certifications:

Microsoft Exchange Server 2019,2016,2013,2010,2007 (MCTS, MCP)

Proofpoint Certified Administrator (PCA)

IBM Certified Systems Administrator-Lotus Notes & Domino (R7 CLP)

Microsoft Certified Professional Windows Server/Active Directory

Awards

Gold Standard Award 2010 for Outstanding performance

Educational / Technical Background:

Bachelor’s Degree in Engineering, Kakatiya University, India.

Technical Skills

Messaging

Microsoft 365(Office365), Microsoft Exchange Server 2019,2016,2013,2010, 2007 & 2003, AzureAD, Microsoft Teams, Skype for Business, Microsoft Lync 2013.Microsoft Purview, Content Search,e-Discovery,RIM Blackberry Enterprise Server 12.x/10.x/5.x, Lotus Domino 8.x/7.x/6.x, Microsoft OCS server, Lotus Same Time IM Server 8.x/7.X/6.5x, Smart Phones iPhone & iPod touch devices, Exchange ActiveSync, HP Open View, SCOM, ISA,ILM

MDM (Mobile Device Management)

Microsoft Intune, Mobile Iron, Good Technologies, Afaria, Blackberry

OS:

Windows 2019/2016/2012 R2/2008 R2/2003/2000/NT/XP/95/98, Active Directory 2012/2008/2003, Linux, UNIX, VM Ware Esx Server 6.x/5.x/4.x, Virtual Center VSphere

Hardware:

EMC Unity Storage, NetAPP storage, HP XP 24000, High-End Compaq Proliant Servers, Hp Servers, Dell Power Edge Servers, Terminal Servers, Dell KACE, Altiris systems

Network Protocols/Scripting

TCP/IP, SNMP, DNS, SMTP MTA, MAPI, Http, Ftp, POP3 and IMAP, RPC over Http, LDAP, Windows Power Shell, Exchange PowerShell.

Network Services:

DNS, WINS, DHCP

Web Admin Tools:

Microsoft Azure, Azure AD, IIS Web server Admin, Lotus Domino, Proxy Server FTP, WinSCP, Putty ftp tools, Lotus LEI

Internet/Email Clients

Outlook 2016/2013/2010/2007/2003, Outlook Anywhere, Outlook Web App, Exchange ActiveSync, Lotus Notes, Outlook 2011 for Mac, Apple Mail

Anti Virus/Anti Spam:

Proofpoint Email Hygiene System, Microsoft Forefront TMG, Symantec Postfix, Symantec Mail Security for Exchange/Domino, Premium Anti-spam, Cisco Iron Port, McAfee Email Gateway (IronMail), Google Postini

Professional Summary:

June 2012 till present: Cleary Gottlieb, Steen & Hamilton LLP, New York, NY

Role: Senior Collaboration Engineer (Messaging)

Responsibilities:

Led projects in Messaging infrastructure including Designing, Setup and Configuration of Microsoft 365(Office365) in Hybrid Mode, Microsoft Exchange Server 2019,2016,2013 and 2010 server, Exchange DAG (Database Availability Groups), Server sizing, Microsoft Lync 2013, Microsoft Skype for Business 2015, Microsoft Teams, e-Discovery, Litigation holds, Content Search & Microsoft Purview.

Led email migration from 2013/2016 to Microsoft Exchange 2019 server infrastructure within and across multiple Active Directory Domains/Active Directory forests and to Microsoft365(Office365) cloud infrastructure.

Tested, validated and proposed infrastructure designs for email migrations and created a contingent strategy for co-existence with legacy messaging systems on VM Ware virtual infrastructure.

Setup O365 Hybrid Exchange environment with on-prem Exchange 2019/2016/2013 servers and Azure Active Directory. Migrated mailboxes to O365 tenant from on-prem Exchange infrastructure. Setup Azure AD Connect to synchronize identities and password hash sync, ran Microsoft IDFix tool against the Active Directory Domain.

Worked on Microsoft Compliance portal, Security, Content Search, e-Discovery,Data lifecycle Management, Litigation Holds, Retention Policies & Information Protection.

Configured & Implemented Proofpoint Email protection module using Advanced Threat protection for Email, Mobile, Social and desktop threats. Configured Email fraud defense, Email Threat Response Auto-pull, Targeted Attack protection, Proofpoint Browser Isolation, Email Isolation and Threat Response. Configured Information protection using DMARC, DKIM and SPF, Enterprise DLP, Email DLP, Email encryption and Data discover.

Configured Proofpoint Compliance monitoring using Content capture, Content patrol and Compliance gateway.

Setup and configured Microsoft End Point Manager. Enrolled and protected Mobile devices in Microsoft Intune, configured conditional access policies, Configured MDM & MAM policies

Established and validated the proof of concept by building prototype test labs for VM Ware, Exchange servers, Lync 2013 servers and Active Directory, tested the functionality

Prepared documentation for the existing and new server infrastructure. Organized the training programs for the peers and end users.

Supported weekend On-Call teams across the global infrastructure support teams in multiple Data Centers.

Upgraded global Exchange 2010 Server Organization to Exchange 2013/2016 Servers.

Wrote custom PowerShell scripts to automate Exchange Servers & M365, Exchange Online scheduled tasks, including Powershell EWS, Windows Powershell, Teams Powershell & Lync 2013/2015 Modules.

Performed root cause analysis, troubleshot, and escalated issues to other IT support teams.

Create, manage, and update documentation related to run books, inventories, processes for problem solutions, etc.

Performed testing of server security updates and patch deployments across the Data center.

Managed and maintained Production and Lab environment.

Collaborated and worked closely with internal teams and managed service providers.

January 2011 till June 2012: Coach Inc, Carlstadt NJ

Role: Senior Messaging Engineer

Coach Inc is the leading global brand of quality lifestyle accessories offering classic, modern American styling

Major Accomplishments:

Successfully led MS Exchange migration project from Exchange 2003 to Exchange 2010

Implementation of Mobile Device Management using MobileIron MDM solution

Responsibilities:

Led projects in Messaging infrastructure including Design and Configuring Exchange 2010 SP3/SP2 DAG (High Availability), Exchange Site Resiliency using DAC mode, Sizing, Hardware planning, Email Archiving, Anti-Virus and Anti-Spam, project plans and provided technical leadership

Led email migration from Exchange 2003 to Exchange 2010 within and across multiple AD domains/Active Directory forests.

Thoroughly validated the proposed Design and created a contingent strategy for Exchange 2010 infrastructure, co-existence, mailbox integration and migration procedures on VM Ware ESX & NetAPP storage

Established proof of concept by building prototype test lab of Exchange 2010 & AD environment, evaluated the functionality and performance of the solution

Performed offline mailbox moves from Exchange 2003 SP2 to Exchange 2010 using Exchange Management Shell cmdlets, Power Shell scripts, including Shared/Resource mailboxes

Setting up Client Access Server Roles (CAS) in a Hardware Load Balancer, Exchange ActiveSync Policies, Hub Transport Functionality, Mailbox and Recipient functionality, Messaging Policy and Compliance Functionality, Management Roles Scopes, RBAC setup, Blackberry Enterprise server upgrades.

Prepared detailed installation and migration report documented & tested migration back-out processes and procedures, adjusted project plan and migration procedures with feedback and findings from proof-of-concept work.

Analyzed time requirements for Pilot/Implementation activities across the network for use as input into the Implementation phase.

Designed, tested the proof of concept for Mobile Device management (MDM) using Good Technologies, MobileIron MDM solutions. Finalized and Implemented MobileIron MDM solution for iOS, Androids & other Mobile devices in the production environment.

June 2007 to Dec 2010: Maquet, Getinge Group. Wayne, NJ

Role: Senior Messaging Engineer/Blackberry Enterprise Server Admin

MAQUET CV is a pioneer and the global leader of intra-aortic balloon counter pulsation, a pioneer and leader in the global patient monitoring market and a diversified medical device company. Maquet CV develops, manufactures, and markets proprietary products for clinical health care markets in interventional cardiology and radiology, cardiovascular and vascular surgery, anesthesiology, emergency medicine and critical care.

Major Accomplishments:

Successfully Lead Email migration project from Exchange 2003 SP2 to Exchange 2010 organization

Successfully completed email migration from Lotus Notes 8.x/7.x to Exchange 2007/2010 organization

Responsibilities:

Led projects in Messaging infrastructure including Establishing Exchange 2010 DAG High Availability in MS Exchange Clustering, Sizing, Hardware planning, Email Archiving, Anti-Virus and Anti-Spam, project plans and provided technical leadership

Led email migration from Exchange 2003 to Exchange 2010 within and across multiple AD domains/Active Directory forests.

Performed offline mailbox moves from Exchange 2003 SP2 to Exchange 2010 using Exchange management Shell cmdlets, including Shared/Resource mailboxes. Setup and configured Microsoft Identity Lifecycle Manager for Interoperability between the Exchange domains for free/busy and contacts merge

Performed Email migrations for Lotus Notes/Domino 8.x/7.x to Exchange 2010 using Quest Migration Manager Tools, including setting up Interoperability for free/busy, calendaring & contacts merge.

Installed, configured, and maintained RIM Blackberry Enterprise server 5.x/4.x in a high availability environment supported Blackberry devices, windows mobile devices & iPhone.

Monitored and maintained Multiple Exchange messaging systems including Exchange 2010/2007/2003, Lotus mail servers, database servers, SMTP gateway servers and RIM Blackberry servers, Instant messaging servers

Installed & configured Ms Exchange server 2010/2007, Blackberry Enterprise servers 5.x/4.x, Client Access servers, Hub Transport servers, Migrated domino users to Ms Exchange server, setup interoperability between Domino & Ms Exchange

Provided technical support to thousands of Outlook users on several Exchange 2010/2007/2003 servers, including resolving Helpdesk tickets

Involved in Enterprise Change control management for up gradations, patch management, troubleshooting software & hardware issues, building new domino servers

Involved in Exchange server crash recovery, Service restoration, Incident management, Root cause analysis, setting up and maintaining Health Monitoring

Implemented Exchange2007 CCR/SCR clustering for high availability of email and application services for 24/7 support

Extensively used SCOM, What’s-Up Gold and for monitoring Exchange systems and hardware maintenance.

Directly responsible for Ticket handling with RIM, Microsoft, and IBM software vendors

Conducted technical workshops, wrote Outlook basic manuals, prepared and uploaded Outlook video manuals for Dell KACE Helpdesk systems

Registration of user accounts, troubleshooting the technical problems for Blackberry handheld devices, iPhones, Blackberry Enterprise servers

Monitored disk space availability, archiving, database quotas, replication, storage capacity backups and application performance statistics.

Provided day to day support for notes users in certification/ re-certification/suspension of user ids, setting up mail routing between other Notes & SMTP domains, messaging security, monitoring server activity and logging files for messaging

Sep 2005 to Apr 2007: EDS, Auburn Hills, MI

Role: Senior Messaging Engineer/Admin/Blackberry Support

EDS is a leading global technology services company delivering business solutions to its clients in manufacturing, financial services, healthcare, communications, energy, transportation and consumer and retail industries and to governments around the world.

Responsibilities:

Monitored and maintained around 100 MS Exchange Servers 2007/2003, RIM Blackberry Enterprise servers, extensively used WhatsUpGold and IBM Director for monitoring Exchange systems and hardware maintenance.

Involved in Enterprise Change control management for up gradations, patch management, troubleshooting software & hardware issues, building new exchange servers

Involved in Exchange clustering, Recovery, Service restoration, Incident management, Root cause analysis

Directly responsible for Ticket handling with RIM, Microsoft, and IBM software vendors

Troubleshot the technical problems for Blackberry handheld devices, BES Servers

Monitored disk space availability, archiving, database quotas, replication, storage capacity backups and application performance statistics.

Provided day to day support for Outlook users in certification/ re-certification/suspension of user accounts, setting up mail routing between other SMTP domains, messaging security, monitoring server activity and logging files for messaging

Maintenance of Exchange clustering, disaster recovery, Housekeeping the messaging services, troubleshoot and diagnose the mail routing issues

Involved in designing the mail routing architecture, troubleshot mail routing and smtp mail relays

Monitor resources, disk space, memory, network utilization, process utilization, perform mailbox moves

Security policy and Risk management adherence and implementation

Provide on-call support after hours

Contact this candidate