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Customer Service Sales

Location:
Little Ferry, New Jersey, 07643, United States
Posted:
August 28, 2017

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Raj Shah

IT Administrator

Little Ferry, NJ *****

ac11wc@r.postjobfree.com - (973)-***-****

Motivated recent Computer Science graduate with 2.5 years of experience in IT and retail related environments seeking part time positions. Proven analytical and problem-solving skills with keen ability to streamline processes for optimal efficiency. Knowledge in troubleshooting IT-related issues and effective training skills in coding. Dedicated, organized, and self-directed team player with strong written, communication, and relationship-building skills. Capable of identifying potential problems and providing recommendations for resolution.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

IT Administrator/Network Administrator

REDDY RAW - Wood-Ridge, NJ - 2017-03 - Present

• Handling technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries.

• Diagnosed and resolved network related issues including configuring proxy connections and failing network cards

• Contributed in planning and deploying new workstations for users that require an upgrade to boost efficiency and productivity

• Provide support in troubleshooting concerns related to EDI transaction sets.

• Ensure technical safeguards are maintained to provide controlled user access and integrity of the applications and end-user data.

• Troubleshoot VoIP Shortele Phone System

• Developed multiple VBScript & BBx programs.

• Work with programming technologies such as JavaScript, PHP and HTML as well as Adobe Photoshop Certified Technician

Staples - Fort Lee, NJ - 2016-09 - 2017-02

• Promoted from Sales Associate to Certified Technician within 4 months

• Leveraged strengths in persuasive communications, consultative sales and technical skills to earn a reputation as top performer Daily Rolls involved:

• Handling the cash register

• Computer Repairing & Troubleshoot: hardware, antivirus, data backup, new PC setup, data transfer

• Cellphone Repiring

Student Helpdesk Technician

Fairleigh Dickinson University - Teaneck, NJ - 2015-01 - 2016-12 Provide networking/desktop support and perform mainframe and account maintenance tasks. Earned commendations for teamwork, flexibility and work excellence in providing IT support to students and faculty.

Summer Intern

UPS - Mahwah, NJ - 2016-05 - 2016-09

Provided with an opportunity to work real world projects.

• Application Developer in J2EE Team

• Helped with migrating test & productions sites onto Radware Alteon (Load Balancer).Created Akamai Troubleshooting technical documentation for 3rd level support.

• Developed JAVA Web Application with regex algorithms to web scrap on live webpage running on Perl script.

• Application goal was to display real time server traffic count on active users at refresh rate of 20 seconds.

• Spring MVC Framework was used for the web app framework. Teaching Assistant

Fairleigh Dickinson University - Teaneck, NJ - 2015-08 - 2016-05

• Coaching students outside of class to improve their skills in JAVA programming.

• Assisting students and professor during the lab hours EDUCATION

Bachelor of Science in Computer Science

Farleigh Dickinson University - Teaneck, NJ

2012-08 - 2016-12

SKILLS

Java, Javascript, HTML, Asp.Net, MySQL, Management, Public Speaking, Customer Service, Technical Support, Computer Hardware, Microsoft Office, Vmware, Oracle Virtual Box, Troubleshooting, Mac OS X, Computer Repair, Application Development, IOS, Active Directory LINKS

https://www.linkedin.com/in/rshah10694



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