Helpdesk resumes in Owings Mills, MD

Baltimore, MD
... Receiving trouble tickets from the helpdesk via Heat. Windows systems installation, administration, maintenance and troubleshooting. Day to Day management of a multi domain forest with over 10,000 users. Federal Bureau of Investigation Washington, ... - 2020 Jun 23

Ellicott City, MD, 21043
... Successfully converted the existing manual helpdesk process to JIRA Service Desk, allowing automated prioritization of new feature requests into appropriate software development projects. CSX Technology Jacksonville, FL Sr. Technical Project Manager ... - 2020 Jun 14

Baltimore, MD
... ● Provided armed and uniformed security, force protection and law enforcement duties Washington College 06/2010 - 11/2011 Helpdesk/Junior Information Security Analyst ● Wrote policies and developed initial understanding of NIST publications ● Helped ... - 2020 Jun 04

Columbia, MD
... Maria DB • Application/ Web Servers: Apache, Nginx, Squid, Tomcat and Web Sphere • Help Desk Applications/ Agile tool: Jira Helpdesk PROFESSIONAL SUMMARY: LEIDOS INCOPORATION July 2017 – Present • Configuration of ASM LUN’s and storage to support ... - 2020 May 08

Owings Mills, MD
... 2011 – December 2012 Regional Information Systems Specialist Built Data translation system with Microsoft Excel Automation Reviewed helpdesk tickets managed through Spiceworks and assisted users in primarily 5 sites/200 stations on the East Coast. ... - 2020 Feb 19

Parkville, MD
... EDUCATION 6-1988 YEAR HIGH SCHOOL DIPLOMA, Parkville High School 1993-1994 DEGREE IN RADIO BROADCASTING, Broadcasting Institute of Maryland SKILLS Active Directory VPN Remote access Helpdesk Support Organized Customer focused Cisco Phone system - 2020 Feb 18

Ellicott City, MD
... Improved the support team’s response time by creating an improved helpdesk ticketing system. Boosted revenue by supporting several initiatives focused on organizational growth and development. Helpdesk Manager / Senior Network Engineer, IQ Solutions ... - 2020 Jan 08

Laurel, MD
... Built a Helpdesk application in addition to fielding and resolving ColdFusion and Web server-related issues. Echobridge, Miami, Florida (Sept. 2000 - Feb. 2001 Contract) Web Developer Member of the content team which maintained and developed Johnson ... - 2019 Nov 25

Randallstown, MD
... Systems Support Engineer, dedicated to the National Security Agency Solaris Support Helpdesk, focused on establishing and maintaining customer relationships and ensuring issues were resolved efficiently and effectively to support the sensitive ... - 2018 Dec 21

Ellicott City, MD, 21043
... Washington Gas Limited (contract), Springfield, VA Feb11 – Apr15 Helpdesk Support Technician Perform troubleshooting and repair work in person or remote access, application support, printers, internet access, file restoration, and hard drive, video ... - 2018 Nov 28