firstname.lastname@example.org • linkedin.com/in/dgurvits • Ellicott City, MD 21042 • 301-***-****
Director of Information Technology
Accomplished and dynamic professional with a proven history in multiple technologies and well-versed in medium and large organizations with over 25,000 users. Possessing a customer-service based experience model and the ability to serve as a liaison between IT and non-IT teams. Skilled interpersonal communicator able to lead, train, and motivate others to their professional best.
Director of Information Technology & Security, IQ Solutions, Inc 2015 to Present
Provide integral oversight into all aspects of IT to include security, process management, SOP development, and budgeting. Communicate regularly with vendors to optimize products and services. Key role in achieving multiple ATO’s (Authority to Operate) for various NIST and FISMA moderate and low systems.
Managed Big Data Migration task to separate into multiple smaller environments
Saved 20% on capital spending by strategically stabilizing the IT budget.
Executed multiple successful facility moves as a leader of the internal infrastructure team.
Developed a process for future migrations into Microsoft Azure public cloud environment.
Established effective Security Training Software for use organization-wide.
Established Organizational Standard Operating Policies and Procedures
IT Manager / System Architect, IQ Solutions, Inc 2010 to 2015
Supervised a high-performing team of engineers in the daily operations of the department. Oversaw policy development, budgeting, and vendor relations. Mitigated security risks and led multiple process improvement initiatives. Led efforts to achieve several ATO’s and SA&A’s.
Spearheaded multiple large-scale software and hardware migrations.
Saved the company 15% on yearly facility spending through a data center migration project.
Improved the support team’s response time by creating an improved helpdesk ticketing system.
Boosted revenue by supporting several initiatives focused on organizational growth and development.
Helpdesk Manager / Senior Network Engineer, IQ Solutions, Inc 2008 to 2010
Managed a specialized and diverse team in facilitating the operations of the organization and resolving issues proactively. Led special projects focused on policy upgrades and Anti-virus backup systems. Responsible for the 24/7 operations of the facility and any network outages that occurred.
Piloted the migration from physical infrastructure to a VMWare based infrastructure.
Enhanced customer service response time through effective helpdesk team leadership.
Improved the reliability of the email delivery service with a redundant Exchange Server.
Implemented a SharePoint on premise environment enabling CRM deployment to clients.
Senior Network / Systems Engineer, IQ Solutions, Inc 2007 to 2008
Senior Network / Messaging Engineer, CB Richard Ellis 2005 to 2007
Field Technician & Engineer, CB Richard Ellis 2004 to 2005
Helpdesk Analyst / Support Technician, Office of the Chief Technology Officer 2003 to 2004
PC Technician: Washington Navy Yard, US Department of Defense 2002 to 2003
DUO, OCTA, AlienVault, SolarWinds Orion, SolarWinds Log and Event Manager, Nessus Professional, Splunk, IBM AppScan. Nessus Security Center. Barracuda Network Vulnerability Manager, Microsoft Intune. KnowBe4 Security Awareness Software, Barracuda Sentinel. Postini Email Spam Solution. Barracuda Essentials. TopLayer/Corero IPS 5500 Appliance. Palo Alto Firewall. SonicWall Firewall. Barracuda Web Application Firewall, Load Balancer
Microsoft Azure, Amazon Web Services (AWS) Acquia Cloud, Google Cloud, Microsoft Office 365, Microsoft SharePoint. Adobe Creative Cloud. Microsoft Teams, Skype for Business, Lync, Slack, Google Apps. Microsoft SharePoint hosted and online
Microsoft Windows (all versions) Microsoft Windows Server (all versions), Microsoft SQL Server (2000, 2005, 2008, 2017, 2019). Oracle Enterprise Server. PostgreSQL Database Server. Apache/Tomcat Web Server. Drupal. Adobe ColdFusion. Microsoft SharePoint Server 2007, 2010. VmWare vSphere Enterprise 4,5,6. Microsoft Hyper-V. HP Aruba Wireless. Dell Compellent Storage SAN. VmWare VCenter. RedHat Linux Enterprise Server (all versions). CentOS (all versions). Sun Solaris 9,10
Veeam Backup, Symantec Backup Exec, Veritas Backup. AWS Storage Gateway Backup. BlackBerry Enterprise Server. Good Messaging Server. Overland Tape Storage. Symantec Anti-Virus. Sentinel One Anti-Virus.
HTTP, HTTPS, TCP/IP, ipv4, ipv6, DNS, SMTP, POP3, SFTP, FTP DHCP, PPTP, IPSec
Fonality VoIP Phone System, EvolveIP VoIP Phone System, Microsoft PBXtra Phone Service for Skype
Master Degree in Information Systems, expected 2020 University of Maryland University College
Bachelor of Science in Information Systems Management University of Maryland University College
Certifications & Affiliations
Amazon Web Services (AWS)
Microsoft Certified Professional (MCP)
Microsoft Certified System Engineer (MCSE)
Microsoft Certified IT Professional (MCITP) Exchange Servicer
VMWare Certified Professional
Microsoft SharePoint 2007, 2010 Trained Professional
Sun Solaris 9 and 10
Dell Compellent San Certified