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Support Phone

Location:
Parkville, MD
Posted:
February 18, 2020

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Resume:

JAMES HARPER

** ******* ***** *********, ** ***** / 443-***-****

adbufw@r.postjobfree.com

Seeking an IT position within your company.

EXPERIENCE

**-*-** ** *-1-20

NA Field Support /Wireless Admin / Telecom Analyst at WILLSCOT formerly Williams Scotsman

Handle all aspects of Wireless phones, data cards. Manage purchasing for the company and arrange fulfillment from the vendors in timely manner. Assist in negotiations of contracts with wireless vendors.

Help Desk Support for company.

Telecom invoice payment weekly. Submit payment request to Accounts Payable for payment.

Manage all aspects of cellular devices for daily processes.

Audit wireless accounts for abuse or violations of company policies.

Assist users with issues they may encounter with their hardware or software while on our network.

Assist managing Cisco phone system Add / Remove / update users

User assistance with Jabber phone

EDUCATION

6-1988 YEAR

HIGH SCHOOL DIPLOMA, Parkville High School

1993-1994

DEGREE IN RADIO BROADCASTING, Broadcasting Institute of Maryland

SKILLS

Active Directory

VPN Remote access

Helpdesk Support

Organized

Customer focused

Cisco Phone system



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