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Gatineau, QC, Canada
... Project #6 – SOFTSIM Technologies INC Technical Support Level II & III July 2019 – March 2021 Mr.Fanus provided project technical helpdesk support services within the Department of Foreign Affairs, Trade and Development (DFATD)’s infrastructure and ...
- Feb 24
Ottawa, ON, Canada
... Helpdesk services contract, Secret, bilingual, New Computer Hardware setups, Account creations, Account Lockout & Password resets, Disposal of IT equipment, Roll outs of new IT equipment, Printers, IT equipment loan requests, Boardroom/Conference ...
- Jan 07
Ottawa, ON, Canada
... Canada, Markham, Ontario (1 term) - APA*Foil, File Editing 1990-1994: UNB Faculty of Administration Lab - Helpdesk (part-time) - Novell (LAN), Borland Quattro*Pro, WordPerfect, Lotus Education University of Waterloo - Waterloo, Ontario, Canada - M. ...
- 2023 Nov 18
Ottawa, ON, Canada
... Mentored and trained helpdesk. Troubleshoot network and computer problems. Created disaster recovery plan. Created technical documents and manuals for teachers and staffs. Created Network map and backup plans. 7/1/1991 TO 12/1/2003 Wuhan Sixth ...
- 2023 Jul 24
Ottawa, ON, Canada
... 2012 International College Of Applied Linguistics, Certificate, English as a second language, 2005 SUMMARY OF Experience Helpdesk services contract, Secret, bilingual, New Computer Hardware setups, Account creations, Account Lockout & Password ...
- 2022 Mar 01
Ottawa, ON, Canada
BOLA AKINMOLADUN EXPERIENCED IT HELP DESK TECHNICIAN 613-***-**** CAREER SUMMARY I have over 8 years’ experience in helpdesk, designing, assembling, configuring, implementing and maintaining technical solutions that align with technical standards ...
- 2020 Oct 18
Ottawa, ON, Canada
... Maintain and analyze helpdesk metrics and take appropriate actions for correction or quality. Worked as technical and process liaison between Support Services and other teams within IT (including systems, application, and project development teams). ...
- 2020 Jun 02
Gatineau, QC, Canada
... Creating a helpdesk and providing support throughout the event from the deployment to the decommissioning of all 600 offices Canada wide. Analyzed, designed, developed, tested and provided capacity planning for the Election applications The election ...
- 2020 May 20
Ottawa, ON, Canada
... International College (Contract) Responsibilities: Provide Level 2 support in response to queries received by the IT Helpdesk Designed, configured and implemented college computer lab as well as office network using LAN and wireless system ...
- 2019 Jan 24
Ottawa, ON, Canada
... •AP Configurations, imaging, User State Migration Tool, Application Install, provide End user assistance •Respond to IT services queries received via problem ticket system, phone call or walk-in to the Helpdesk • Perform research and development in ...
- 2019 Jan 23