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Atlanta, GA
... System Support Representative III (2019 – 2020) Contract/Wolters Kluwer, Kennesaw, GA Provided helpdesk support for tax software customers. Mitigated program installation issues by troubleshooting software programs. Operated cross-functionally to ...
- 2022 Jul 15
Fairburn, GA
... I have gained extensive experience in the areas of Transportation, Customer Service, Administrative and Helpdesk. My computer applications experience includes all Microsoft Office programs (Word, Works, PowerPoint, Excel, Outlook and Access). ...
- 2022 Apr 28
Atlanta, GA
... INTEREST Reading, Netball, Football, Listening to music and Volunteering REFERENCE Shamar Garcia Helpdesk Technician Downstate Medical Center of Brooklyn 450 Clarkson Ave Brooklyn, NY 11203 Tel: 718-***-**** Email: adqwks@r.postjobfree.com Keith ...
- 2022 Apr 28
Atlanta, GA
... with years оf experience in the custоmer service industry, with extensive knоwledge оf handling custоmer services, helpdesk, and administrative wоrk frоm a remоte lоcatiоn, whо pоssesses a strоng sense оf urgency with regard tо client satisfactiоn. ...
- 2022 Mar 07
Atlanta, GA
... I was able to see the path of calls coming into our ACD system to the respective Helpdesk Analyst. I was also able to control call dropped due to long hold times by routing partition to our over flow team. I was responsible for maintaing Call Hold ...
- 2021 Nov 17
Atlanta, GA
... NOAM (Contract) April 2019 – Current Oversee staff of 7 Helpdesk and 3 Admins Host daily Team meetings and Ops/Triage calls Provide KPI reports to maintain Team metrics to meet company goals Review Team tickets and Team escalations process Gather ...
- 2021 Sep 25
Atlanta, GA
... Configure SharePoint Lists to effectively track status and resolution Work close with Family Dollar & Aldi Helpdesk for Technical support to meet SLA Follow up with subcontractors and clients as necessary to validate ETAs and deliverable submission ...
- 2021 Sep 21
Atlanta, GA
... iDocs for X12 Mailbox Maintenance GIS Sterling Software for development Anda Pharmaceuticals - EDI SUPPORT / Helpdesk, Weston Florida 4/2016 – 10-2016 (Contract) Anda, Inc. is now part of Teva Pharmaceuticals EDI Support / IBM Third Party GIS ...
- 2021 Jul 19
Atlanta, GA, 30303
... Skilled in providing customer and end-user helpdesk support. Easily identify and resolve technical issues and concern. Excellent oral and written communication skills and delivery capabilities. Perform software configuration where necessary. ...
- 2021 Jul 05
Atlanta, GA
... Lead Tier III helpdesk support with proprietary in-house applications. Primary contact for site changes regarding security administration, telephony, company access & city access Used previous IT experience to manage and maintain accounts, inventory ...
- 2021 Jun 23