Helpdesk Technician Front Desk
Resume:
CHRISTINE POWELL
**** ********** ****, *******, **, 30349 · 347-***-****
*********.********@******.***
To attain a high degree of job satisfaction while giving selflessly to the growth and development of the people with whom I work.
EXPERIENCE
2020 - PRESENT
ASSISTANT MANAGER, FAMILY DOLLARS
2020 - PRESENT
SECURITY CART SCREENER, DGS
2018 –2018
TRUECARE
2003 - 2016
SUPERVISOR/CLIENT CARE, CAREWATCH LEWISHAM, UK
Supervise all aspects of client care relation, Assign job for Caregiver/Aide
Generate reports and update departments using Excel duties, Client/Employee assignment
1999 – 2001
RECEPTIONIST/CUSTOMER SERVICE/CASHIER, Sampars, Jamaica
Traditional reception duties including greeting clients and visitors, answering phone and directing calls, handling all inquiries and complaints
Supervise all aspects of front desk reception to assist internal colleagues and external customers
Distribute mail, Maintain communication lines between potential clients and sales department
1998 – 1999
PAYROLL CLERK, ministry of health, jamaica
Assist Department Supervisor, Documented and write out cheques payable to employees, Filing
EDUCATION
1997 – 2000
ADVANCE CERTIFICATION IN SECRETERIAL SKILLS,
fitz henley secreterial inst.
Secretarial Skills includes shorthand writing, filling, accounts, computer
1991 – 1998
HIGH SCHOOL CERTIFICATE, Tarrant High Shool
QUALIFICATIONS
CERTIFICATION
2018
CERTIFIED NURSE ASSISTANT (CNA)
HOME HEALTH AIDE (HHA)
CPR
2005 - 2008
Levels 3 Food Safety and Catering, National Vocational Training
Level 1 2 3 National Vocational Qualification (NVQ)
BEHAVIOUR ANALYSIS
Level 1,2,3 - Dementia
BEHAVIOUR FOR CHALLENGING IN DEMENTIA CARE
Certificate
SKILLS
Computer Literacy (MS Office)
Data Entry
Communication
Leadership
Typing
Teamwork
Adaptability
Medical Training
ACTIVITIES
Volunteer at Lewisham Hospital in the UK as Ward Assistant to the nurse in the different wards.
INTEREST
Reading, Netball, Football, Listening to music and Volunteering
REFERENCE
Shamar Garcia
Helpdesk Technician
Downstate Medical Center of Brooklyn
450 Clarkson Ave
Brooklyn, NY 11203
Tel: 718-***-****
Email: ******.******@*********.***
Keith Hayes
Supervisor Delta Global Security
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