Margaret Teske

Atlanta, GA. *****

adns6b@r.postjobfree.com

205-***-**** Mobile

High Level Summary of Experience

Information Technology Professional with over 30 years experience in systems analysis, development and implementation in a wide variety of business environments. Background includes extensive system analysis and development experience of mainframe-resident and client-server applications utilizing a variety of operating systems and DBMS, primarily on IBM platforms. EDI experience as an BA/QA/Tester and Developer. EDI transactions, 210,810, 850 *Axiom *211,214,856,270/271,837IP,835,834,276/277,, and NCPDP

Key Skills

TECHNOLOGIES:

Erisco Facets * EDI * SQL * DB2 * Data Warehouse *TOTAL DB *ADABAS * NATURAL

SAR* Mercury *Remedy *Clarity *Crystal Reports * WebSphere*REXX*MEUPS*

MS Excel * MS Word * Microsoft Access * Visio * Sharepoint * Crystal Reports*RPG*Quality Center

IBM Mainframe *CICS * INTERTEST * COBOL * DEBUG * EXPEDITOR * ROSCOE

SDLC / Waterfall / RAD / JAD * APS/Cobol Generator * Quickbase * Expeditor *Test Scripts

DATACOM (ADR and CA)* VSAM * TPNS SCRIPTS * TSO / ISPF * VM *UNIX * LIBRARIAN * PANVALET*Edifecs*Gentran*GIS*BIZTALK*XML*FTP*Certificate of Recognition - Commitment to EDI - Clifford R. Buys - ASC X12, Secretariat, DISA.*5010 HIPAA Gen*Ramp Manager Compliance Checker*MS Project*GIS*SI5*GEN MVS*GXS*Sterling Web Forms*Project 2010 Web forms*Van Sterling Customer Center*UltraEdit*JIRA*Inflight*B2B*CD*CITRIX*Retail Link*SAP* /NAV Dynamics ERP*837P*850*270/271*856*810*210*834*835*210*214*322 *IBM Control Center *TFS, TPM Trading Partner Matrix* API written in Cobol for Sterling Gentran * Service Now *NACHA *IBM/Sterling Control Center*Code1*

Contro

Work Experience

Norfolk Southern / EDI Analyst/ BA Intermodal / Alpharett GA 05/18/2020 to 04/03/21

Implement and test Internal and External onboarding transactions 322* 404,824 *204*

Manage production tickets

Trouble shoot EDI Internal and External

GIS Sterling Software for development

Opentext- EDI Implementation Specialist / Coordinator / Alpharetta GA 08/2019 – 02/2020 Contract

Interact with Trading Partners Supply Chain, Sales, Customer Service and other functional groups ensuring data are up-to-date and process are followed for successful execution of EDI orders from creation to invoicing act as a liaison between TCCS operating companies, business/IT teams and trading partners coordinating and communicating requirements, status, timelines and issues . Setup TPM, Trading Partner Matrix.

Volvo– EDI Analyst - Rollout / QA Specialist Greensboro NC, 12/2018 – 04/2019 Contract

EDI Business Harmonization and rollout of the legacy and Parts LinQ electronic data interchange solution to all Volvo Direct Ship Program (VDSP)

EDI Business Consultant will focus primarily on executing user acceptance testing of a new harmonized EDI solution with VDSP aftermarket parts suppliers.

Coordinate production cutover of the harmonized EDI solution with VDSP suppliers in support of the Parts LinQ Rollout program.

Assisting the user acceptance testing of EDI processing in the new Parts LinQ solution to ensure a harmonized EDI solution between the legacy and new systems.

Troubleshoot and resolve production EDI ordering through invoicing issues on and as needed basis using their subject matter expertise

EDI Transactions – 855/856/810/824

GIS Sterling Software for development

DXC,– Mainframe Developer, Greenville SC, 7/2018 - 12/2018 Contract

Payroll, Financial and other Retail Applications.

Mainframe skills (Cobol, JCL, VSAM, CICS, Endevor/iSync, control m/d, ftp/sftp/pgp, etc.

Web front end to mainframe Data Bases

Team of two to update FTP to SFTP for financial requirements which required working with NACHA file formats.

Tech Data, EDI Admin/ Production Support Analyst, Clearwater, Florida 3/2018 – 6/2018 Contract

B2B Sterling and Control Center / Sterling GIS

Database Usage - Monitoring and Reporting

Business Process Usage – Monitoring and Reporting

Create System and Business Process Reports in Sterling. Meet with management and technical team to determine action plan based on report content.

Monitor and Report errors in Sterling B2B utilizing BP Monitor Advanced Search

Monitor Control Center for System and BP errors and report to Developers

Research errors found in Control Center and Research in Sterling. Restart failed BP’s when required.

Forward Error report to Developers for review.

Monitor tickets and update work progress in TFS . Monitor the work produced by the EDI teams

Managed and moved documents / folders from shared drives to Sharepoint. .

Bank of America, EDI Specialist/Migration Project Manager, Charlotte, NC 8/2017 – 2/2018 Contract

EDI translation software, EDI message standards, and electronic banking applications such as Vector:Connexion

Working with X12, EDIFACT, XML, NACHA, BAI file layouts

ACH Format

Experience with EDISIM and other EDI applications

Mainframe TSO, JCL CICS, COBOL.

Communication, technical, analytical and customer relation

Banking and treasury management services focusing on payments technologies, electronic commerce, encryption and data communications Assist Payment Origination and Receivable clients in readying their computer applications and business processes for the migration to a new Bank data transmission platform.

Provide guidance to clients during the migration process. Manage multiple migrations simultaneously using a structured project management approach.

Coordinate various internal bank and external resources to complete implementations successfully including IT, Operations, and Data Transmission resources. Educate and counsel clients regarding any changes that may be required on their side.

Share documentation the client will use as a guide to their internal development.

Explain all aspects of the EDI services, focusing on the recommended implementation and migration approach.

Maintain project plans for client and internal use and act as the single point of contact for client inquiries and guidance during the migration process.

Provide consultative guidance as necessary for internal constituents including Sales, Product Management, Operations and Implementation Management.

Clean Control – EDI Specialist/Coordinator, Logistics / Retail and Manufacturing

Macon, GA 02/2017 – 8/2017

Attended Lanham Supply Chain Summit 2017

Microsoft Dynamics

Completed Lanham E-ship training.

EDI managed Lanham software

Microsoft Dynamics NAV ERP solution

Resolve EDI Issues. Correct files that fail transmission.

Monitor EDI files.

Work closely with employees to streamline and participate and assist in the evaluation of new software . Software for Accounting streamline warehouse functions

New Trading Partner setups coordination between Archer and SPS third parties.

Basically anything that pertains to EDI.

Maintain EDI Maps

Update shipping labels.

Manufacturing environment Raw data includes formulas for cleaning product.

Logistics LTL and .COM

Onboard TP with SPS, Retail Link and IBM

Manufacturing / Retail / Logistics Applications

850/810/856/940/945

Flowers Foods – EDI Analyst, Thomasville, GA 10/2016 – 2/2017 Contract

EDI (Designing, Mapping, and Business Analysis with their functional users, and supporting their outside trading partners business process maps)

Sterling Integrator Development with BP's (Business Processed)

SAP Environment – Running transaction in the iDocs to see if there are any in a certain status that needs to be cleared. If they have an error need to be reprocessed and addressed.

iDocs for X12

Mailbox Maintenance

GIS Sterling Software for development

Anda Pharmaceuticals - EDI SUPPORT / Helpdesk, Weston Florida 4/2016 – 10-2016 (Contract) Anda, Inc. is now part of Teva Pharmaceuticals

EDI Support / IBM Third Party

GIS Sterling Software for development Monitor EDI Support email box

New EDI setup requests - vendors and customers

Gather requirements

Troubleshoot configuration problems with customer or software provider

Gather requirements

Contact info (customer and software vendor)

TPS

Create EDI Data Analytics reports for Management

IBM Ticketing System, Parature and Remedy / Phone support

Error notification and document Trading Partner and Anda EDI Errors

Resubmit files. EDI Transactions 810/856/850

Monitor queue and assign tickets / escalate when necessary

Member of the Drug Supply Chain Security Act Team. My role as a Business Analyst utilizing JIRA was to contact trading partners after a review of the Trading Partner ASN / 856 to determine where Tracking Number using UPS and FedEx in addition to other carriers located in the 856 Advance Ship Notice EDI file. I believe Code1 used for address validation. UPS tracking

Constant communication with External and Internal participants.

IBM Sterling Commerce – ( EDI Analyst - Helpdesk Support ), 10/2014 - 4/2016 (Contract)

Member of the B2B Global Support Team at IBM

Staff Software Engineer I work closely with clients through production support delivery and production enhancement request delivery.

Mix of technical and customer-facing work.

Member of the Managed Services team / SAAS / liaison between customer and IBM/Sterling.

Provide internal information technology support.

Implementation type of tasks using the Sterling Integrator application by following established process and procedures. Inflight and other Sterling products.

Follow up on open issues to ensure resolution.

Support organizations within IBM.

Log and properly document all issues, as well as provide timely and consistent status communication to the client.

Provide status reports to management.

Drive customer satisfaction.

Provide ongoing support to implemented clients to ensure projects have been completed with client approval.

Knowledge of Sterling Integrator, Connect Direct and the Sterling Network. Outstanding problem solving skills and attention to detail. Cloud environment.

CITRIX / BPN / Parature Ticket system / Phone Support

Monitor ticket queue and assign tickets / Escalate depending on Severity of ticket.

Performed ticket triage for multiple teams.

810/850/856/

B2B Sterling SAAS

Clemson University, Dept. Health and Human Services SC MMIS, Healthcare ( EDI Coordinator) - Seneca SC. 9/2013 – 10/2014 (Contract)

Identify External trading partners with whom testing is required for ICD10.

Determine interaction with Clemson University, MCCS, SCDHHS is required for ICD10 external testing and coordinate.

Participate in weekly ICD10 meetings to discuss and track timelines for deliverables to DHHS.

Work with Clemson University, UAT (DHHS), QA(CLEMSON ) ICD10 Technical Project Manager, SME’s and SCDHHS to develop a process for documenting defects identified when testing ICD10 JCL and Source. Track the defects working closely with the developers and SME’s to keep on track. Monitor JCL standardization is processed through the various stages in ICD10 and various Non-ICD10 libraries. Axiom Software .

Identify Non-ICD10 program source code prior to cut-off of ICD10 development to determine if changes additions or modifications have been introduced to the Source code that will need to now be addressed for ICD10. Track Retrofit changes stages for multiple applications involved in ICD-10 production modifications.

Develop a detailed procedure to keep track of the status of testing for Retrofit Programs and JCL. Testing is monitored using JIRA/AGILE SDLC from DHHS and Clemson a tool to monitor migrations for all ICD10 and separate for Retrofits both JCL and Source. I work closely with the SME’s, Programmers, Migration experts and the ICD10Technical lead.

The Home Depot Atlanta GA. (BA/QA EDI), Contract 3/2013 to 8/2013

BA/QA EDI, (Contract)

GXS Transaction Manager Used for testing with Citibank

PSAM - Partner Setup and Maintenance – Software used to Add TP information Partner Type(US or Canada), Name ISA, Vendor number, Business process (Carrier/Vendor) System (Gentran MVS and GIS SI5), Doc type, Sub doc type (FA, IN, SH) In/Out, Version, GISID, receiver/sender information, Delivery Method Gentran MVS TP setups / Testing Combo setups Gentran/MVS and GIS/I5 GIS Gentran Integration Suite- Testing – Deployment Compile Maps / Use Business process . manager to review Files processed in GIS / Search option to locate PO/Vendor when no Business Process present / Document envelopes for conversion to SI Quality Center used to track project test results. Member of conversion team from GIS/SI Sterling Integrator (SI) 5.1.

XML transactions in GIS/SI. Sterling Web forms Sharepoint as repository for project documents / MS Project track tasks Project 2010 Update weekly status of projects Van Sterling Customer Center UltraEdit

EDI Transactions 810/856/850

GIS Sterling Software for development

Clemson University/SC Department Health and Human Services MMIS Healthcare SC,Seneca, 5010 External Test Coordinator, Ticket Manager, Contract 4/1/11 to 3/13/13 (Contract)

Responsible for development of External test plan for Medicaid System from 4010 to 5010.

5010 HIPAA IHUB Pervasive and Compliance Checker.

Coordinate responsibilities between Development Team, QA, UAT and External testing and Trading Partners.

Identify external trading partners with whom testing is required.

Determine what interaction with Clemson University, MCCS, SCDHHS is required for 5010 external testing and coordinate interaction with trading partners.

Work with SCDHHS 5010 Project Manager and Clemson University 5010 Project Manager to develop and distribute general public notification of testing timelines to external trading partners. Install Axiom software.

Create a schedule of timelines to include dates when each HIPAA 5010 Transaction will be ready for external testing and dates when each external trading partner is scheduled for testing. All unknown dependencies documented.

Work with Clemson University, UAT, QA and SCDHHS 5010 Project Manager to develop a process for documenting defects identified when testing with external trading partners and the resolution of such defects.

Develop a retest strategy.

Develop a detailed procedure to keep track of the status of testing with each identified external trading partner.

Coordinate the execution of external testing with CU, UAT, QA and Development Team as needed. Perform near real-time analysis of observed performance during and immediately after test execution. Resolve and document defects. Work with QA, UAT and Development team to develop a test plan for external testing, utilizing any materials already used by QA, UAT and SCDHHS User Acceptance. Positive and negative testing scenarios included.

Perform end to end testing with Select group of External Trading Partner.

Defect Management used to track daily defects in new Translator and Maps.

Assist Trading partners in correction of raw data to meet 5010 compliance.

Manage and Support of Tiger Track tickets to prioritize defects between External and Internal entities. Responsible for Translator, Webtool and Mainframe ticket management and resolution.

Heathcare applications writtern utilizing Cobol, JCL. I maintained code and made updates to accommodate EDI requirements. Much of the work was accessing VSAM files to create flat files for EDI testing.

MMIS

HP, Tucker, GA (EDI BA/Tester – Helpdesk Support) Healthcare Contract 12/13/2010 to 4/1/11 (Contract)

MMIS Georgia Healthcare V4010 – V5010 Conversion team. Uploaded v5010 837I and P in Model Office to determine data compliance accuracy. This information was compared to Edifecs Ramp Manager messages. This data was in XML format.

Resolved Service Tickets utilizing MEUPS State of Georgia Web Based file system to upload and create results to determine errors if any.

Edifecs ramp management – compliance testing HIPAA 5010

Work with customers to resolve raw data issues in various file formats (837I&P)

BizTalk

Used crosswalk for 837P and 837I to create test cases. Created GAP Analysis for NCPDP D.0.

Created Test Cases for 837P & I for all and resolved all defects.

Utilized software that converts 837I and 837P v4010 to v5010,

Con-Way, Portland, OR, (EDI Analyst/ Cobol Developer) Contract 08/10 to 9/10 (Contract)

Maintained EDI raw data utilizing FileAid (EDI Transaction 856,210,211)

Mainframe Created Cobol Batch Bridge programs to access Sterling Gentran tables

Modified map fields to accommodate new field passed to EDI outbound data.

Participated in client services meetings to discuss program changes or request action items

Created API’s using Cobol in Gentran MVS for Logistic applications.

GIS Sterling Software for development

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