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Los Angeles, CA
... tools and other hardware • Developed and maintained internal knowledge base OTHER PAST WORK EXPERIENCE Feb, 2010- Feb, 2011 Helpdesk Technician II, Solar Turbines., San Diego, CA Nov, 2009- Mar, 2010 Project Technical Lead Bank Refresh, Outsource ...
- Jan 18
Los Angeles, CA
... Technical Proficiencies Software: Microsoft Office 365, Server 2008/2012, SQL 2008/2012, SharePoint, Power BI Hardware: Lenovo, HP, Dell, MAC Career Experience Nttdata/Centene Senior Helpdesk Associate 2021-2022 Providing telephone/email and remote ...
- Jan 16
Los Angeles County, CA
... • Ariba HelpDesk Specialist Consult (10/2017 – 12/2017) Pacific Gas and Electric • Application Support for Ariba Procurement where I was part of a HelpDesk set up to help PG&E users transition from the SRM system to Ariba. Duties included assistance ...
- 2023 Dec 28
Los Angeles, CA
... Work Experience: Citizen Watch Company, Torrance, CA Feb 2020 – Present IT Operations Help Desk, Full Time Responsible for assisting operations across 3 sites (New York, California, Ontario Canada) supporting helpdesk, administration, ERP platforms, ...
- 2023 Dec 08
Los Angeles, CA
... • Over 13 years of experience in Helpdesk environment • Over 14 years of experience as the primary technician for executive support. • 8 years of experience in Project Management and Vendor relations. • 19 years of experience in training technicians ...
- 2023 Dec 01
Van Nuys, CA, 91401
... • Established a robust helpdesk and user support system, ensuring prompt and effective resolution of IT-related issues. • Oversaw maintenance and accounting of PACS, CCTV, CloudPBX, and IP telephony systems, maintaining a secure and reliable IT ...
- 2023 Nov 22
Los Angeles, CA
... Windows versions, macOS, iOS, Android • Applications: Microsoft Office, VPN software, Remote Access, Skype for Business, Helpdesk call tracking applications, Softphone, McAfee Antivirus, TCP/IP, Third party Auditing and Accounting applications, ...
- 2023 Nov 21
Playa del Rey, CA, 90293
... Transformed IT department from a helpdesk group mentality to a customer-focus team that continuously provide high quality service with an operating cost reduction of 25% within 6 months. Developed a multi-year technology road map aimed to drive ...
- 2023 Nov 21
Commerce, CA
... – Los Angeles, CA Jan 2013 – May 2015 Senior Systems Engineer: Platform Services & Cloud Architecture / Helpdesk Manager Duties include but are not limited to the Management, Monitoring & Maintenance of the Enterprise Computer Infrastructure. ...
- 2023 Nov 19
Simi Valley, CA, 93065
... Monitor helpdesk tickets and respond/resolve employee issues assigned, transferred, and escalated. IT Associate AMAZON Fontana California Jan 2021 - June 2021 • Handled and oversaw helpdesk tickets and assist employees with technical issues. • ...
- 2023 Nov 10