| Distance: | Resume alert | Resumes 1 - 10 of 153 |
It Support Security Analyst
Charlotte, NC
... · Docker • Collaboration & IT Ops Google Workspace · Slack · Zoom · Jira · Confluence · ServiceNow · Asset Management · Helpdesk Support · Device Provisioning · Patch Management • Networking & Identity TCP/IP · DNS · DHCP · Routing & Switching · ... - Jun 30
... · Docker • Collaboration & IT Ops Google Workspace · Slack · Zoom · Jira · Confluence · ServiceNow · Asset Management · Helpdesk Support · Device Provisioning · Patch Management • Networking & Identity TCP/IP · DNS · DHCP · Routing & Switching · ... - Jun 30
Customer Service Property Manager
Charlotte, NC, 28212
KESHA PEPPERS CUSTOMER SERVICE REPRESENTATIVE 862-***-**** **************@*****.*** Charlotte, NC 28206 CONTACT SKILLS • Customer Service • Assistant Property Manager • Helpdesk Analyst • Data Entry Supervisor • Accounts Payables and Receivables • ... - Jun 24
KESHA PEPPERS CUSTOMER SERVICE REPRESENTATIVE 862-***-**** **************@*****.*** Charlotte, NC 28206 CONTACT SKILLS • Customer Service • Assistant Property Manager • Helpdesk Analyst • Data Entry Supervisor • Accounts Payables and Receivables • ... - Jun 24
Project Management Quality Assurance
Charlotte, NC
... for improvement and innovation IT Analyst III Albemarle Charlotte, NC April 2023 – November 2024 Operated as the lead helpdesk support technician, providing support via phone and ServiceNow tickets Develop IT training materials IN ServiceNow and ... - Jun 08
... for improvement and innovation IT Analyst III Albemarle Charlotte, NC April 2023 – November 2024 Operated as the lead helpdesk support technician, providing support via phone and ServiceNow tickets Develop IT training materials IN ServiceNow and ... - Jun 08
Machine Learning Data Science
Charlotte, NC
... Built and deployed NLP-driven classification models to monitor and categorize customer service interactions, supporting chatbot systems and internal helpdesk automation. Created topic models to classify and route queries to the right internal teams, ... - Jun 03
... Built and deployed NLP-driven classification models to monitor and categorize customer service interactions, supporting chatbot systems and internal helpdesk automation. Created topic models to classify and route queries to the right internal teams, ... - Jun 03
Quality Assurance Specialist
Charlotte, NC
... Respond to end-user issues and requests via the helpdesk ticketing system. Track support calls in the Help Desk ticketing system. Adhere to established standards and procedures in resolving problems. April 2017 – December 2020 Training Coordinator • ... - May 26
... Respond to end-user issues and requests via the helpdesk ticketing system. Track support calls in the Help Desk ticketing system. Adhere to established standards and procedures in resolving problems. April 2017 – December 2020 Training Coordinator • ... - May 26
Information Technology Network Engineer
Indian Trail, NC
... Handled helpdesk inquiries related to network issues. Education, Certification and Trainings Bachelor of Engineering in Electronics, Mumbai University, Mumbai, India Cisco Certified: CCNA Microsoft AZURE Certified AZ-900 Cisco Certified SDWAN ... - May 08
... Handled helpdesk inquiries related to network issues. Education, Certification and Trainings Bachelor of Engineering in Electronics, Mumbai University, Mumbai, India Cisco Certified: CCNA Microsoft AZURE Certified AZ-900 Cisco Certified SDWAN ... - May 08
Access Management Product
Charlotte, NC
... MyIT used as a self-service Helpdesk for change, access or support requests. Servicenow ITSM for incident management, problem management and service request Wanda software through access request tool for access to applications. Meetings daily on ... - Apr 18
... MyIT used as a self-service Helpdesk for change, access or support requests. Servicenow ITSM for incident management, problem management and service request Wanda software through access request tool for access to applications. Meetings daily on ... - Apr 18
It Specialist Direct Support
Charlotte, NC
... Elizabeth Arden Roanoke, Virginia AS400 Technical Administrator, **-**-**-**-**-** Provided level 1 & 2 Helpdesk support for LAN & WAN issues in a Novell 3.12 (26 Novell Severs) and AS400 environment. Educational Background Southwest Virginia ... - Mar 19
... Elizabeth Arden Roanoke, Virginia AS400 Technical Administrator, **-**-**-**-**-** Provided level 1 & 2 Helpdesk support for LAN & WAN issues in a Novell 3.12 (26 Novell Severs) and AS400 environment. Educational Background Southwest Virginia ... - Mar 19
It Support Analyst
Charlotte, NC
... ●Setup MS Exchange accounts in Exchange 2010 & 2013 09/13 – 09/14 Oldcastle Materials Group - Charlotte, NC IT – Network Support/Helpdesk • Supported network connectivity for hundreds of different areas • Provided network support for wired and ... - Feb 25
... ●Setup MS Exchange accounts in Exchange 2010 & 2013 09/13 – 09/14 Oldcastle Materials Group - Charlotte, NC IT – Network Support/Helpdesk • Supported network connectivity for hundreds of different areas • Provided network support for wired and ... - Feb 25
Business Systems Technology Strategy
Fort Mill, SC
... Optimized operations by managing costs, implementing upgrades, and enhancing system performance while transforming helpdesk operations to minimize disruptions. Increased platform utilization by 50% through BI integration, enabling real-time insights ... - Feb 07
... Optimized operations by managing costs, implementing upgrades, and enhancing system performance while transforming helpdesk operations to minimize disruptions. Increased platform utilization by 50% through BI integration, enabling real-time insights ... - Feb 07