| Resume alert | Resumes 1 - 10 of 142 |
Medical Center Team Member
Charlotte, NC, 28202
... questions using available information resources (KB’s Knowledge Base Solutions) ●Advise user on appropriate action (IT Helpdesk Team Assistance) ●Follow standard help desk procedures ●Log all help desk interactions ●Administer help desk software ... - Apr 21
... questions using available information resources (KB’s Knowledge Base Solutions) ●Advise user on appropriate action (IT Helpdesk Team Assistance) ●Follow standard help desk procedures ●Log all help desk interactions ●Administer help desk software ... - Apr 21
Power Platform Apps
Charlotte, NC
... Projects: Net4App, Net4 Helpdesk, VoIP Bulling Solution & Bulk SMS Roles: » Developing new functionalities and updating Existing as per client and support Team requirements. » Creating a panel for the whole issue tracking system of business issues ... - Apr 16
... Projects: Net4App, Net4 Helpdesk, VoIP Bulling Solution & Bulk SMS Roles: » Developing new functionalities and updating Existing as per client and support Team requirements. » Creating a panel for the whole issue tracking system of business issues ... - Apr 16
Network Administrator Support Technician
Charlotte, NC
... Indiana • 08/18 – 02/19 + Provided 2nd and 3rd-tier support for network devices and local servers + Hands on work experience with Cisco Routers and Switches +Maintained, improved and deployed new computers while managing the helpdesk side. ... - Apr 08
... Indiana • 08/18 – 02/19 + Provided 2nd and 3rd-tier support for network devices and local servers + Hands on work experience with Cisco Routers and Switches +Maintained, improved and deployed new computers while managing the helpdesk side. ... - Apr 08
Information Technology Technical Support
Charlotte, NC
... Engineer 06/04 - 08/07 Paetec Communications Helpdesk Support Tech 01/01 – 06/04 PROFESSIONAL EXPERIENCE/DETAILS Windstream Communications 4-19 Present ●Assisting field techs in working with PTD orders for customer pretest of various technologies. ... - Mar 15
... Engineer 06/04 - 08/07 Paetec Communications Helpdesk Support Tech 01/01 – 06/04 PROFESSIONAL EXPERIENCE/DETAILS Windstream Communications 4-19 Present ●Assisting field techs in working with PTD orders for customer pretest of various technologies. ... - Mar 15
Change Management Project
Concord, NC
... Follows change through several stages of implementation, working with incident management team, helpdesk and multiple business units to resolve issues. Co-Development and executed formal Lessons Learned Program (CHI). Developed a large-scale lessons ... - Mar 11
... Follows change through several stages of implementation, working with incident management team, helpdesk and multiple business units to resolve issues. Co-Development and executed formal Lessons Learned Program (CHI). Developed a large-scale lessons ... - Mar 11
Call Center Cisco Voice
Concord, NC
... Supported approximately 200 local users with helpdesk an server support functions. Specific Responsibilities: Ensure proper file backup on NT and NOVELL servers. Backup software included NT BACKUP,HARBOR BACKUP and LEGATO BACKUP software. Desktop ... - Mar 01
... Supported approximately 200 local users with helpdesk an server support functions. Specific Responsibilities: Ensure proper file backup on NT and NOVELL servers. Backup software included NT BACKUP,HARBOR BACKUP and LEGATO BACKUP software. Desktop ... - Mar 01
Vice President Store Manager
Charlotte, NC
... + Member, Video Game Society OTHER SKILLS « Proficient in excel and word « Member, Student IT Helpdesk + Sales + Training and Developing SCHOOL OF MINISTRY Ministry Studies, 2015 + Vice President, Ministry Outreach « Member of the Outreach Program - Feb 26
... + Member, Video Game Society OTHER SKILLS « Proficient in excel and word « Member, Student IT Helpdesk + Sales + Training and Developing SCHOOL OF MINISTRY Ministry Studies, 2015 + Vice President, Ministry Outreach « Member of the Outreach Program - Feb 26
Customer Service Machine Operator
Charlotte, NC
... Strengths Helpdesk Support Multi-Tasker / Team Player Proficient in Microsoft Applications (Word, PowerPoint, Excel & Outlook) Superior Customer Service Ability to exceed expectations Ability to Provide Dedicated Resolutions Ticketing & Tracking ... - Feb 22
... Strengths Helpdesk Support Multi-Tasker / Team Player Proficient in Microsoft Applications (Word, PowerPoint, Excel & Outlook) Superior Customer Service Ability to exceed expectations Ability to Provide Dedicated Resolutions Ticketing & Tracking ... - Feb 22
Desktop Support Technical
Charlotte, NC
... Comtech Mobile, Germantown, Maryland Technical Support, Technical Support, (1/2004-2/2006) Performed helpdesk support and onsite configuration of networking LAN/WAN, IP network design and protocol analysis, router/hardware and software configuration ... - Feb 16
... Comtech Mobile, Germantown, Maryland Technical Support, Technical Support, (1/2004-2/2006) Performed helpdesk support and onsite configuration of networking LAN/WAN, IP network design and protocol analysis, router/hardware and software configuration ... - Feb 16
Information Technology Network Security
Charlotte, NC
... July 2022 – Present Helpdesk Analyst I Resolve computer problems, and give guidance on Appropriate action/solutions Providing IT technical support via phone or chat Learn new support technology as required Install operating systems and software; ... - Feb 14
... July 2022 – Present Helpdesk Analyst I Resolve computer problems, and give guidance on Appropriate action/solutions Providing IT technical support via phone or chat Learn new support technology as required Install operating systems and software; ... - Feb 14