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Network Information Security
Charlotte, NC
... Assist the helpdesk with taking calls. • Created a server monitoring document to successfully keep track of servers that have gone down and that have been reported on to make sure the admin has been contacted. • Able to correct several Tiff and ... - Jan 23
... Assist the helpdesk with taking calls. • Created a server monitoring document to successfully keep track of servers that have gone down and that have been reported on to make sure the admin has been contacted. • Able to correct several Tiff and ... - Jan 23
Customer Service Manager
Matthews, NC, 28104
... Experience Student Applications and Web Development, Charlotte Meckleburg Schools 2013-2019 PowerSchool Coordinator, Data Manager Training, and Helpdesk Support • Responsible for daily Helpdesk functions, addressing all support requests. • ... - 2019 Dec 11
... Experience Student Applications and Web Development, Charlotte Meckleburg Schools 2013-2019 PowerSchool Coordinator, Data Manager Training, and Helpdesk Support • Responsible for daily Helpdesk functions, addressing all support requests. • ... - 2019 Dec 11
Network/Telephony Support
Matthews, NC
... Bank of America ATM Level 2 Support (through consulting company) December 2016 – July 2017 Monitor and proactively act on ATM issues reported through Splunk dashboard alerts and by Helpdesk to determine if software or hardware related. Take ... - 2019 Nov 23
... Bank of America ATM Level 2 Support (through consulting company) December 2016 – July 2017 Monitor and proactively act on ATM issues reported through Splunk dashboard alerts and by Helpdesk to determine if software or hardware related. Take ... - 2019 Nov 23
Desktop Support Engineer
Fort Mill, SC
... Senior Technical Helpdesk Analyst Tier II (2004– 2009) Wachovia Bank, Charlotte, NC Provided remarkable services and level two support within fast-paced business environment, including desktop, server, hardware/ software, peripheral devices, ... - 2019 Sep 30
... Senior Technical Helpdesk Analyst Tier II (2004– 2009) Wachovia Bank, Charlotte, NC Provided remarkable services and level two support within fast-paced business environment, including desktop, server, hardware/ software, peripheral devices, ... - 2019 Sep 30
Desktop Support Active Directory
Charlotte, NC
... Setup MS Exchange accounts in Exchange 2010 & 2013 09/13 – 09/14 Oldcastle Materials Group - Charlotte, NC IT – Network Support/Helpdesk • Supported network connectivity for hundreds of different areas • Provided network support for wired and ... - 2019 Jun 05
... Setup MS Exchange accounts in Exchange 2010 & 2013 09/13 – 09/14 Oldcastle Materials Group - Charlotte, NC IT – Network Support/Helpdesk • Supported network connectivity for hundreds of different areas • Provided network support for wired and ... - 2019 Jun 05
Customer Service Marketing
Charlotte, NC
... Researcher Feb 2007 – Jun 2017 Plus 94 Research 2 Albury Road Dunkeld West, Johannesburg, SA Data collection and Data analysis perform with connectivity to work at Helpdesk Ticketing systems, Network security, problem solving issues within WAN/LAN ... - 2019 Apr 13
... Researcher Feb 2007 – Jun 2017 Plus 94 Research 2 Albury Road Dunkeld West, Johannesburg, SA Data collection and Data analysis perform with connectivity to work at Helpdesk Ticketing systems, Network security, problem solving issues within WAN/LAN ... - 2019 Apr 13
Network Engineer Cisco
Charlotte, NC
... Was Responsible for service request tickets generated by the helpdesk in all phases such as troubleshooting, maintenance, upgrades, patches, fixes, and all around technical support. Ensured network, system and data availability through preventative ... - 2019 Apr 11
... Was Responsible for service request tickets generated by the helpdesk in all phases such as troubleshooting, maintenance, upgrades, patches, fixes, and all around technical support. Ensured network, system and data availability through preventative ... - 2019 Apr 11
Network Engineer
Indian Trail, NC
... MicroSystems Computer Technician Administrator of the automated HelpDesk program to ensure prompt, reliable repair and upgrades to more than 600 desktop and laptop computers. Provided accurate bi-monthly reports of technician time and repair for ... - 2018 Dec 04
... MicroSystems Computer Technician Administrator of the automated HelpDesk program to ensure prompt, reliable repair and upgrades to more than 600 desktop and laptop computers. Provided accurate bi-monthly reports of technician time and repair for ... - 2018 Dec 04
Digital Marketing Active Directory
Charlotte, NC, 28216
... Wachovia Securities, 2006-2008 Corporate and Investment Banking Helpdesk Support/ Tester Managed Spanklin (a front office trading system application) including Start of Day (SOD) procedures for Charlotte and London offices. Managed and supervised ... - 2018 Sep 02
... Wachovia Securities, 2006-2008 Corporate and Investment Banking Helpdesk Support/ Tester Managed Spanklin (a front office trading system application) including Start of Day (SOD) procedures for Charlotte and London offices. Managed and supervised ... - 2018 Sep 02
Engineer Software
Indian Trail, NC
... •Utilized and created SharePoint documentation/databases for helpdesk users for known issues and bugs to be escalated to Engineering team. •Document detailed client issues and actions taken using AMDOCS ticketing software. •Use PSCP, SCP and FTP ... - 2018 Aug 15
... •Utilized and created SharePoint documentation/databases for helpdesk users for known issues and bugs to be escalated to Engineering team. •Document detailed client issues and actions taken using AMDOCS ticketing software. •Use PSCP, SCP and FTP ... - 2018 Aug 15