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Office Manager Accounts Payable

Location:
Concord, NC
Posted:
July 30, 2025

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Resume:

Linda Knox

Concord, NC *****

******@*****.***

+1-215-***-****

Professional Summary

Hardworking and detail-oriented Business Office Manager with 10+ years of experience in office operations and financial management within the healthcare and automotive industries. Proven expertise in accounts payable/receivable, payroll processing, and bank reconciliation. Demonstrated leadership in managing office teams and enhancing operational efficiency. Skilled in utilizing accounting software and Microsoft Office Suite to streamline processes and improve communication across departments. The past three years, I have been caring for my mother who has recently passed. I found I was unable to work and be a full time caregiver.

Authorized to work in the US for any employer

Work Experience

Autoguard (Warranty) Specialist

Hendrick Automotive, Inc-Charlotte, NC

November 2019 to March 2023

• Review and correct schedules

• Process cancellations

• Post ACH payments received

• Verify cancellation forms are accurate and completely filled out to include customer/dealer signature and refund to section.

• Send cancellation request for processing.

• Verify monthly cancellation payments received

• Post monthly cancellation payments, upon receipt from accounting manager via bank reconciliation.

• Manage/clear cancellation schedules for each store.

• Provide notes for any issues that need attention from the dealership management and give to the accounting manager for weekly review in debriefs.

• Build relationships and communication with dealership personnel, accounting managers and HAG.

• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.

• Other duties as assigned

Business Office Manager

Tri Tech Industries, Inc-Charlotte, NC

May 2019 to July 2019

• Full charge accountant, HR, Bi-weekly payroll

• Month end bank reconciliation and financial reports Grant Accountant

Account Temps -Livingstone College-Salisbury, NC

April 2019 to April 2019

Temporary position through Robert Half

Business Office Manager

Carolina Pain Associates-Charlotte, NC

September 2017 to January 2019

• Office Operation - Oversee daily operations of the business office and provide support to all departments. Overall tasks include HR, payroll, accounts payable, monthly financial statements utilizing QuickBooks Online, created and maintain accounts receivables reports, update employee handbook, oversee and maintain employee benefits.

• Daily Tasks - Maintain daily cash management, process accounts payable invoice and payments, maintain timeclock for employee check in/out, maintain petty cash, purchase office supplies.

• Scheduled Duties - Process payroll on a weekly basis, assist with training on electronic medical record software as needed, maintain employee personnel records, assist with interviewing potential new hires. Business Office Coordinator

Strategic Behavioral Health Center-Charlotte, NC

April 2016 to November 2017

• Office Operation - Oversee and perform office duties and provide support to all departments. Tasks include processing accounts payable, complete monthly financial statements, and maintain petty cash, order office supplies, as well as all furniture, computer equipment and medical supplies.

• Manager - Manage and oversee the insurance verifications department.

• Scheduled Duties - Coding and processing invoices for payment, assist with patient insurance verifications, update daily reports, deposit insurance payments, maintain cash log, and manage all financial needs for the facility.

• IT - Assist traveling IT specialist by performing basic helpdesk duties at the facility level. Assistant to Director of Finance/HR

Abington Surgical Center-Willow Grove, PA

March 2009 to December 2015

* Office Operations - Operates as administrative expert providing support and performing related tasks; completing monthly financial statements, as well as, payroll procedures.

* Scheduled Duties - Process monthly closing tasks, journal entries and account reconciliations, maintain daily cash flow, Medical Records Custodian

* Executive Assistant - for Medical Director & Executive Director utilizing Word, Excel and PowerPoint.

* Process Maintenance - Manage implementation and use of Electronic Medical Records System and assist with IT Help Desk requirements; provide critical support to handle troubleshooting issues.

* Human Resources Manager - Provide services dealing with HR concerns, such as, Generalist duties; responsible for Patient Registration and Medical Records supervision.

* Project Management - Aided with implementation of EMR gGASTRO for ENDO physicians.

* Accomplishments - Internally served as Research Coordinator for initial drug study, along with working as Secretary/Bookkeeper for center's non-profit in support of Breast Cancer Foundation. Education

Associate of Business Management in Business Management Strayer University

Skills

• 10+ Years Experience (A/P, A/R, Payroll) Strong Professional Communication and Interpersonal Skills.

• Customer service (5 years)

• Bank Reconciliation (10+ years)

• Microsoft (Word, Excel, PowerPoint, Access) (10+ years)

• Microsoft Powerpoint (2 years)

• Account Reconciliation (6 years)

• English

• Accounting Software (10+ years)

• Medical office experience (3 years)

• Data entry (10+ years)

• General Ledger Reconciliation

• Organizational skills

• Microsoft Office (10+ years)

• Microsoft Outlook

• ClarisWorks

• Communication skills

• Athena, Great Plains, QuickBooks, Advantx & gMed/gGastro EMR Office Software (10+ years)

• Navinet Purchasing Proficiency

• NC Tracks

• Medical office management

• Accounts receivable

• Office Management (6 years)

• Microsoft Excel

• Supervising experience (6 years)

• Claris Slideshow

• Medical records

• Interviewing

• Encircle

• Front desk

• General Ledger Accounting

• Office manager experience

• Microsoft Word

• Accounts Payable

• Time management

• Journal Entries (6 years)



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