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Lexington, SC
... oWork with the HelpDesk when problems arise that they cannot answer. oCreate IDs for various systems that coworker’s access on a regular basis. oServer administration-handled day -to-day problems and changes on all servers for coworkers 5/2000 - 9 ...
- Jan 07
Columbia, SC
... development Organizational and time management skills Data collection and management WORK HISTORY BUSINESS ANALYST III/HELPDESK QA LEAD 09/2020 to Current The State of South Carolina Collaborate with agency and project teams to define and develop ...
- 2023 Nov 29
Gaston, SC
... enterprise accounts on Black berry enterprise server (BES) Write Help desk documentation for step by step instructions for helpdesk personal Install and customize Windows 95, 98, 2000, XP, Server 2003,2008,2012, Vista, 7, 10 Install and configure ...
- 2023 Oct 04
Lexington, SC
... for the helpdesk using JIRA ●Upgraded Cisco and Adtran switches and made closets redundant with Cisco 3750 Stacks ●Server warranty inventory, reconsolidation, labeling, replacing parts, and documenting admin usernames and passwords in confluence. ...
- 2023 Jul 28
University of South Carolina, SC, 29201
... 2006-2010 - Helped with transition of the Jacksonville Helpdesk to Wisconsin office after Metavante merge, and ensured that employees and management were properly trained for a successful implementation. Worked with Sr. Instructional Designer to ...
- 2022 Jul 20
Columbia, SC
... Regional Sales Rep, Intralot Gaming Company, Lottery Expé Helpdesk Operator +) Provided customer service for Lottery Retailers + Answared and troubled shoot, Technical Concems from inbound calls for Retailers. {Assisted Teche with maintaining and ...
- 2022 May 12
Lexington, SC
... ●Prioritized administrative tasks, including helpdesk and service requests received from internal customers. ●Collected monthly, quarterly and annual performance monitoring statistics to meet performance metrics. ●Handled administrative elements of ...
- 2020 Dec 23
Columbia, SC
... ·Responsible for service request tickets generated by the helpdesk in all phases such as troubleshooting, maintenance, upgrades, patches, fixes, and all around technical support. ·Design and Implement Remote access management and VPN access between ...
- 2020 Jun 22
Lexington, SC
... to resolve minor and widescale networking, desktop, and software problems Improved operations to provide excellent customer service 2018-02 - 2019-04 Helpdesk Technician II Robert Half - multiple, Columbia, SC CompuCom and Palmetto State Amory. ...
- 2019 Dec 30
Irmo, SC
... Other Work Experience Technical Specialist Physicians Choice Laboratory Helpdesk Technician Clickcom.com 2012 Technical Support Representative Start Corporation 2010-2011 Contractor for Charlotte Mecklenburg County Computer Refresh Project Intratek ...
- 2019 Sep 11