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Tampa, FL, 33602
... Providing Go-live and Helpdesk support, while working closely with team members and clients, to provide exceptional customer service. 09/2021 to 3/2022 - Essentialyze.com – Athenahealth Trainer, Documentation and Analyst Consultant Responsibilities ...
- May 03
Tampa, FL
... Managed product ownership of Enhanced Transport Service, a proactive solution for AT&T Business transport customers ensuring efficient helpdesk problem resolution. Effectively executed customer renewals and onboarded new clients, supporting $40M ...
- Apr 29
St. Petersburg, FL
Matthew Johnson IT Professional Saint Petersburg, FL 33705 ad4ub4@r.postjobfree.com +1-727-***-**** Results-driven IT professional with 6 years of experience in helpdesk system administrator roles. Proven track record in a service desk role. Adept ...
- Apr 07
Tampa, FL
... consists of App Volumes, Connection Servers, Horizon agent, as well as ~2500 campus Dell Wyse endpoints ●Creates technical documentation & standard operating procedures for VDI & virtual-related processes Senior Helpdesk Technician/Trainer – Quiet ...
- Mar 19
Tampa, FL
... HIGHLIGHTS OF EXPERTISE • Full Project / Program Management Life Cycle • Project Management Office (PMO) Operations • Vendor & Contractor Negotiations & Relations • IT Helpdesk Setup & Management • Application & System Management • Decision Making & ...
- Mar 10
Tampa, FL
Dianna Armenta Helpdesk Representative Dianna Armenta *** ******** *** Lake Wales FL 33853 863-***-**** ad36mz@r.postjobfree.com ㅡ Skills Resolved problems or discrepancies concerning members accounts Performed special services for members ordering ...
- Mar 07
Carrollwood, FL, 33624
... SaaS/DaaS, Virtualization (Unidesk VDI and VMWare), Public Key Infrastructure support, problem analysis and resolution, third party support communications as well as Customer/Helpdesk/ Servicedesk support, optimization and process refinement. ...
- Feb 14
Odessa, FL
... Technical Support IBM Global Network June 1996-to1998 Customer Service Helpdesk for the IBM Global Network responsible for technical support and knowledge of products and service. Technical troubleshooting of Cisco, IP, IPX SNA and Frame relay. ...
- Jan 17
Tampa, FL
... Creating the End-to-End ITSM process and metrics of the Helpdesk (ServiceNow, Jira Tableau) Design and architecture of Process Documents and work instructions. Proposal of technological solutions for the Fiber network such as Managed Sensors for the ...
- Jan 03
Tampa, FL
... Merchant Services, Merchant Escalations US Helpdesk and Terminal Support 2017-Present Highly visible role, supporting a complex organization that is transforming the framework for the Merchant Services’ complaints management and handling process. ...
- 2023 Dec 26