Information Technology Security

Yitzchak “Yitzi” Baum 848-***-****

Tampa, Florida *****.****@*****.***

Summary of Qualifications: With over 12 years of experience as an Information Technology Specialist and Military Veteran, I possess exceptional skills in managing virtualized environments using Nutanix and VMware technologies. I have a demonstrated ability to work collaboratively with diverse management and technical teams in fast-paced environments. My technical competencies include operations, strategic planning, and information security. I have extensive knowledge in troubleshooting, diagnosing, and repairing complex technical issues related to virtualization. My professional achievements include multiple awards for outstanding performance and professionalism.

Technical Skills:

Cloud Platforms: Amazon Web Services (AWS)

Virtualization Management Tools: VMware vCenter, Horizon Console, Nutanix Prism.

Virtual Desktop Infrastructure (VDI): Horizon View, Horizon Workspace, Desktops.

Hypervisors: VMware ESXi, Nutanix Acropolis Hypervisor (AHV), Microsoft Hyper-V.

Automation and Orchestration: VMware vRealize Automation, Horizon Automation, Nutanix Calm.

Performance Monitoring: VMware vRealize Operations, Horizon Performance Tracker, Nutanix Prism Pro.

Operating Systems: Mac OSX, Linux, Windows Server, Cisco, Ubuntu.

Productivity Packages: Symantec Altiris Suite, Microsoft Office Suite.

Storage Solutions: Vast Data, Pure Storage, Dell.

Telecommunications: Cisco Unified Communications Manager, Avaya VoIP.

Others: Active Directory, PowerShell, SCCM, vCenter Operations Manager, Cisco Intersight, Nvidia, Jira, Confluence, DataDog, SQL.

PROFESSIONAL EXPERIENCE

Senior Systems Administrator – Tulzi Technologies LLC, Tampa, FL 2023 - 2023

●Configured VMware ESXi on C240 system, facilitating GPU-accelerated Ubuntu 22.04 Virtual Machine instances with direct GPU passthrough for optimized Large Language Model Development

●Managed and maintained a Cisco Unified Communications system with 150+ VOIP phones, handling configurations, extensions, and new phone provisioning in Cisco Unified Communications Manager 12.5

●Successfully deployed Cisco UCS C240 M7 servers featuring Nvidia A100 GPUs using Cisco Intersight Enterprise Manager for streamlined server management

●Orchestrated the implementation of a 8-node C Cluster and 8-node D Cluster VAST Storage setup, interconnecting nodes via Nvidia switches and establishing NFS connections for seamless computer platform access

Virtualization Administrator – Jacobs, MacDill AFB, FL 2019 - 2023

●Manages multi-enclave virtual environments worldwide; consisting of 80+ Nutanix Hyperconverged Infrastructure (HCI) clusters with ESXi and AHV hypervisors

●Configures and maintains virtual machines, appliances, switches, and storage

●Collaborates with Enterprise Services teams to troubleshoot and resolve complex issues; briefs leadership on issues, capacity management, and utilization metrics

●Oversees enterprise ticketing system (BMC Remedy) consisting of multiple queues and thousands of requests and tasks annually

●Patches and upgrades vSphere and Nutanix HCI components, to include: ESXi, AHV, vCenter, Prism, AOS, Files, Dell and HPE firmware, and LCM

●Conducts performance monitoring and optimization of virtualization infrastructure via Nutanix Element & Prism, vCenter, & vRealize/Aira Operations

●Manages VMware Horizon virtual desktop infrastructure (VDI) solution; consists of App Volumes, Connection Servers, Horizon agent, as well as ~2500 campus Dell Wyse endpoints

●Creates technical documentation & standard operating procedures for VDI & virtual-related processes

Senior Helpdesk Technician/Trainer – Quiet Professionals LLC, MacDill AFB, FL 2017 - 2019

●Provided global technological support for United States Special Operations Command (SOCOM) 70,000+ global partners and leaders worldwide

●Managed Active Directory infrastructure, including User Account Management and group policies

●Configured Group Policy Objects (GPOs) to enforce security policies across multiple AD forests & domains

●Created and managed MIcrosoft Exchange mailboxes and SharePoint sites

●Demonstrated technical expertise in the setup, operation, and troubleshooting of various LInux and Microsoft operating systems

Client Systems Technician– United States Air Force, MacDill AFB, FL 2011 - 2017

●Provided high-level voice, data, and personal wireless communications support for ~6500 users on a $452M network

●Installed and configured software and performed preventative maintenance on computers and peripherals

●Led the installation of VoIP implementation for 2500 POTS systems to VoIP Digital systems

●Conducted diagnostics, isolated faults, and determined root causes of software and security issues

●Developed a Windows 10 deployment script that saved ~27,000 man-hours during the project rollout of 5400 IT assets

●Provided technical support to clients, resolving desktop, laptop, and mobile device issues

●Monitored network status using Network Management Systems and took corrective action as needed

●Enforced change requests and delivered C4I to multiple organizations, optimizing network capabilities

CERTIFICATIONS

Nutanix Certified Professional - Multicloud Infrastructure v5.20

VMware Certified Associate - Digital Business Transformation

CompTIA Security +

CompTIA A+

TRAINING

AWS Dedicated Cloud: Cloud Operations on AWS - Classified Regions

PowerShell 3.0 (DISA)

Windows 10 Troubleshooting

Client Systems Journeyman Course

Client Systems Technical Apprentice Training

Electronic Principles

VOLUNTEER EXPERIENCE

President - Touchstone Homeowners Association, Tampa, FL

Board Member - Touchstone Community Development District, Tampa FL

Military Transition Advocate - Project Transition USA, Tampa, FL

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