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Norkem Park, Gauteng, 1618, South Africa
... CUSTOMER CARE SUPPORT/HELPDESK 1.Provide first line support to customers resolving queries and complaints. 2.Provide troubleshooting for any terminal or transaction queries. 3.Use knowledge base folder to assist the customer resolving queries. 4.Log ...
- 2020 Dec 29
Johannesburg, Gauteng, South Africa
... *** Address: ** ********* ******, ** ******* Mews, Suideroord Johannesburg Drivers licence: No Nationality: South African Professional Experience: Experienced in Facilities Management Helpdesk with strong leadership and relationship building skills. ...
- 2020 Dec 21
Johannesburg, Gauteng, South Africa
... Position held: IT First Line Support Helpdesk EDUCATION & QUALIFICATIONS Secondary Education Institution: Pinelands High School, Cape Town Highest Qualification: Passed Matric/Grade 12/NQF Level 4 Date attained: 2006 Tertiary Education Qualification ...
- 2020 Dec 20
Johannesburg, Gauteng, South Africa
... Key Responsibilities • Resolving Calls that were logged with the helpdesk • LAN and Desktop Role ● Exports- Booking of all export shipments and containers, tracking of units, arranging of waybills. Updating of TPT Transnet systems. Assisting with ...
- 2020 Dec 12
Johannesburg, Gauteng, South Africa
MAHLATSI RAKUMAKU IT Support/Helpdesk/Assistant PROFILE Race: Black, Born: 19/01/1991, Marital Status: Single, Nationality: South African, ID: 910**********, Driver’s License: learners (will obtain one very soon), Language: English (write & speak) ...
- 2020 Nov 01
Johannesburg, Gauteng, South Africa
... * Company: Knowledge Dimension (SBL UNISA) Department: IT Support Position: Helpdesk administrator & Desktop support Duration: October 2012 to 2015 Duties: Log, document and escalate student issues on the electronic delivery system and lotus domino. ...
- 2020 Oct 21
Johannesburg, Gauteng, South Africa
... Administration for Support Manager • Minutes of Meetings for Support Client Meetings • Back Office support for various managers • Expense claims for consultants • Logging all IT related issues with Helpdesk • Assisting Consultants with queries i.e. ...
- 2020 Oct 21
Johannesburg, Gauteng, South Africa
... 53.Management of the helpdesk / call-centre / Data Centres as well as personnel. 54.Manage all callouts and spares allocation / ordering. REFERENCE : Mr. Sham Moodley (084-***-****) – (Senior Project Manager) MANAGER : Mr. Gavin Katzenstein (082-*** ...
- 2020 Oct 12
Johannesburg, Gauteng, South Africa
... life cycle projects (SDLC) • Experience in GOVERNMENT projects • Project management experience in Establishment of Interim Helpdesk and Field Support Systems (ISC) –(Establishment of an Integrated Support Centre (ISC) that can be transferred to the ...
- 2020 Oct 06
Johannesburg, Gauteng, South Africa
... • Logging tickets on Helpdesk and following them through to completion. • Following up on all tickets and CR/Technical meetings weekly. • Escalating tickets that are not resolved as per escalation process for support. • Preparing and sending quotes ...
- 2020 Oct 01