I am Diphapang Mabote, completed Matric in ****. During my period in high school I’ve become a young scientist for Eskom in which we did workshops on electricity and electronics, also did a 3 week computer course during winter school in University of Zululand which was an introduction to computer basics and operating systems.

Because of my love for business I then went on to do Business administration’s course in 2009.

I am willing and eager to learn more. I enjoy working with people and have developed a greater understanding of patience, accuracy and professionalism needed to be successful and deliver good results.

I feel that this challenge will help me grow into an even more motivated person accomplishing gratifying tasks.

I trust that my character and experience in these different fields will be extremely useful in your organization and I would be able to fit well into your team.

Further details of the duties that I have performed during my study and work period are available in my C.V.

Thank you,

Diphapang Mabote Personal Details

Name: Diphapang

Surname: Mabote

Address: 9820 Armitage Street

Orlando West 2

P.O. Orlando

1804

Contact number: 079-***-****

011-***-****

E-mail address: adg6rv@r.postjobfree.com

Marital status: Single

Gender: Male

Nationality: South African

Home language: Zulu

Other languages: English, Sotho and Xhosa

Health: Excellent

Criminal record: none

Drivers license: Code 10

Availability: Immediate

Educational Qualifications

Name of school: Mpofini Secondary School

Highest grade : Matric

Year Matriculated: 2008

Subjects: English,

Afrikaans,

Accounting,

Mathematics,

Science,

Life Science

Institution: University of Zululand

Course: Introduction to Computer and Operating Systems

Subjects: Introduction to computer operating systems

Microsoft office

Year: 2008

Duration: 2 weeks

Institution: Infomage Rims Group

Course: Business Administration

Subjects: Secretarial services

Communication and language studies

Spreadsheets for business

Conflict resolving in a workplace

Co-ordinate meetings & minor events

Travel arrangements

Maintenance of booking systems

Planning and preparation of meeting communication

Production of word processing documents for business

Monitoring and control of office supplies

Functions in a business environment

Market research

Processing cheques

Credit and bank transactions

Introduction to IT

Year: 2009

Duration: 1 year

High School Achievements

Young scientist for Eskom

Year: 2008 (once a month)

What was learned: Workshops on electrical appliances,

How to make circuits and magnets,

Introduction to kinetic and hydro energy in depth

Debate’s team

Skills

Presentation

Communication and debate

Computer literate

Problem solving

Windows 2003 and 2008

Vista and XP

Lotus notes

Impro System

Trainning

Personal Characteristics

Fast learner and a hard worker

Excellent Inter personal skills

Get along very well with people from diverse cultures

Loyal and a great addition to any company

Confident and motivated

Not afraid of challenges at hand

Excellent leadership skills

Work well under pressure

Not afraid to work long hours/overtime

Work well in a team

Hobbies

Reading, listening to music, watching and playing rugby, swimming, computing, travelling and debating

Employment history

Company name: Sportsman’s warehouse

Department: Sales

Position: Sales consultant

Duties: Customer assistance and service

Duration: March 2009 - June 2009

Reference: Abigail

Number: 072-***-****

Company: Melco Elevator

Department: Maintenance

Position: Junior technician

Duties: Servicing and maintaining route of elevators and escalators

Changing motion senses, steps, complates,Replacing chains, limit switches, hand rail drives, Replacing governa and sprocate Adjusting chains

Duration: April 2010 - September 2012

Reference: Chase larsen

Number: 083-***-****

Company: Knowledge Dimension (SBL UNISA)

Department: IT Support

Position: Helpdesk administrator & Desktop support

Duration: October 2012 to 2015

Duties:

Log, document and escalate student issues on the electronic delivery system and lotus domino.

Support students either telephonically or face to face to resolve or escalate various issues including: registrations, submissions of assignments or research proposals, update of student electronic accounts details, study schools and exams etc.

Research

Record details of inquiries, comments and complaints

Provide product and service information

Identify and escalate priority issues and communicate and coordinate with internal departments

Follow up student calls where necessary

Close calls logged and reports Analyze, Troubleshoot and Resolve Routine and Complex Software Related Problems.

Install and Upgrade Operating Systems & Specialized Corporate Software On Desktops, Notebooks, Printer and Scanners etc.

Analyze and Troubleshoot Problems On Fly Leads, Network Cabling, Hubs and Router

Support Unisa Lectures with Technology Related Problems during Lectures

Provide first level support on Microsoft office applications

Administrating clock in and clock out system and supporting staff.

General Assistance As Team Worker In an IT Environment

Training Academics on IT systems

Site visits to client’s

Install and setup IBM Lotus Notes

Working with IBM WiKi’s

Prepare study material and User guides on IT systems

Reference (UNISA): A.G Marrian Unisa SBL

Number: 011*******

Reference (Knowledge dimension): Jannie Maritz Knowledge dimension

Rehana Lee Knowledge dimension

Number: 011652035

Company: Telesure

Department:1life insurance

Position: Sales agent

Duration: 1 april 2017 to 31 October 2017

Reference: Jabulani Mguli

Duties: Selling insurance telephonically

Capturing and updating data on system

Seeking and maintaining relationships with clients

Contact this candidate