| Resume alert | Resumes 91 - 100 of 338 |
Manager Service
New York City, NY, 11432
... Monitor and claim Service Desk/ Helpdesk tickets ! Address Production Issues and UAT Issues sent via Service Desk ticket and Telephone escala- tion ! Troubleshoot, isolate, and identify application, network, OS, and server related issues/failures to ... - 2020 Jan 05
... Monitor and claim Service Desk/ Helpdesk tickets ! Address Production Issues and UAT Issues sent via Service Desk ticket and Telephone escala- tion ! Troubleshoot, isolate, and identify application, network, OS, and server related issues/failures to ... - 2020 Jan 05
Manager Project
Rockville Centre, NY
... ●Built ground up helpdesk/application support team, process, cloud based application, SLAs and metrics. Senior Program/Project Manager (Consulting Engagements) 10/13 – 3/17 ●Cablevision/Altice (5/16 - 3/17) Senior Project Manager overseeing Network ... - 2019 Nov 26
... ●Built ground up helpdesk/application support team, process, cloud based application, SLAs and metrics. Senior Program/Project Manager (Consulting Engagements) 10/13 – 3/17 ●Cablevision/Altice (5/16 - 3/17) Senior Project Manager overseeing Network ... - 2019 Nov 26
Social Media Desktop Support
The Bronx, NY
... performance to reduce load time and increased user interaction experience Monitored daily website operations Provided helpdesk support to visitors Documented all issues and generate reports detailing common problems and errors Performed regular ... - 2019 Nov 06
... performance to reduce load time and increased user interaction experience Monitored daily website operations Provided helpdesk support to visitors Documented all issues and generate reports detailing common problems and errors Performed regular ... - 2019 Nov 06
Desktop Support Customer Service
Islip Terrace, NY
... Participated in the creation of a centralized helpdesk with Remedy ticketing system and statistic generation for report generation. Created an automated security update solution for servers and desktops. Successfully assumed additional ... - 2019 Aug 07
... Participated in the creation of a centralized helpdesk with Remedy ticketing system and statistic generation for report generation. Created an automated security update solution for servers and desktops. Successfully assumed additional ... - 2019 Aug 07
Customer Service Developer
The Bronx, NY
... Bronx Community College, October 2011 to December 2011 Helpdesk Technician, Work Study Helped maintain and organized the computer room, handle the sign in sheet, do clerical work, also troubleshoot and maintain computers. EDUCATION University ... - 2019 Jul 30
... Bronx Community College, October 2011 to December 2011 Helpdesk Technician, Work Study Helped maintain and organized the computer room, handle the sign in sheet, do clerical work, also troubleshoot and maintain computers. EDUCATION University ... - 2019 Jul 30
Air Force Computer Operator
West Islip, NY
... and digital signage development support Render Helpdesk and technical support in the deployment of Microsoft software as well as develop administrative and executive software and hardware devices for personal computers, iOS and Android based phones; ... - 2019 Jul 24
... and digital signage development support Render Helpdesk and technical support in the deployment of Microsoft software as well as develop administrative and executive software and hardware devices for personal computers, iOS and Android based phones; ... - 2019 Jul 24
Active Directory Engineer
Bronx, NY
... Oversee the helpdesk activities and rapid deployment of workstation using Microsoft Business solutions. Implemented Patch Management system using WSUS 3.0 to test and distribute all new patches to client Workstations and Servers Provided MAC support ... - 2019 Apr 10
... Oversee the helpdesk activities and rapid deployment of workstation using Microsoft Business solutions. Implemented Patch Management system using WSUS 3.0 to test and distribute all new patches to client Workstations and Servers Provided MAC support ... - 2019 Apr 10
Engineer Manager
Medford, NY
... (helpdesk tracking systems) Hardware : PC, Laptop, Zebra tables, Android mobile computers, Apple laptops, Printers Routers Scanners and Network appliances, iPhones, IPads, Android cell phones Networking : LAN, VPN, TCP/IP and wireless systems. ... - 2019 Mar 28
... (helpdesk tracking systems) Hardware : PC, Laptop, Zebra tables, Android mobile computers, Apple laptops, Printers Routers Scanners and Network appliances, iPhones, IPads, Android cell phones Networking : LAN, VPN, TCP/IP and wireless systems. ... - 2019 Mar 28
IT Manager
White Plains, NY
... •Develop SharePoint knowledge base of tasks, issues, fixes for migrated Helpdesk in Charlotte, NC •Streamline processes by automation and developing import routines to eliminate hours of manual data entry; working with report writer to create and ... - 2019 Feb 26
... •Develop SharePoint knowledge base of tasks, issues, fixes for migrated Helpdesk in Charlotte, NC •Streamline processes by automation and developing import routines to eliminate hours of manual data entry; working with report writer to create and ... - 2019 Feb 26
Technician Active Directory
Bronx, NY
... Software: MS Office (2000-0365), Siebel, Remedy, McAfee Helpdesk, Citrix, PC Docs, Remedy, RDBMS, Unix, etc. Utilities: Active Directory, Norton Internet Security, McAfee Suite, Spyware, Adware, SMS, Ghost, Remedy, etc. Internet: MS Exchange, Edge, ... - 2019 Jan 03
... Software: MS Office (2000-0365), Siebel, Remedy, McAfee Helpdesk, Citrix, PC Docs, Remedy, RDBMS, Unix, etc. Utilities: Active Directory, Norton Internet Security, McAfee Suite, Spyware, Adware, SMS, Ghost, Remedy, etc. Internet: MS Exchange, Edge, ... - 2019 Jan 03