| Resume alert | Resumes 61 - 70 of 331 |
Customer Service Representative
Houston, TX
... • Escalating any inquiries that need further investigation in accordance with Helpdesk Escalation Procedure -Monitor, log and respond to incoming queries via email investigate low priority issues and Escalate in accordance with Helpdesk procedures. ... - 2022 Dec 12
... • Escalating any inquiries that need further investigation in accordance with Helpdesk Escalation Procedure -Monitor, log and respond to incoming queries via email investigate low priority issues and Escalate in accordance with Helpdesk procedures. ... - 2022 Dec 12
It Support Customer
Houston, TX
... Supported employees with advanced troubleshooting on helpdesk tickets. Education and Training Parkland College - Champaign, IL Associate of Arts Business Administration And Management, 04/2020 - 2022 Dec 05
... Supported employees with advanced troubleshooting on helpdesk tickets. Education and Training Parkland College - Champaign, IL Associate of Arts Business Administration And Management, 04/2020 - 2022 Dec 05
Soc Analyst Desktop Support
Houston, TX
... Logged all initial requests for service (i.e., incidents) that circumvent the NMCI Helpdesk (e.g., customer contacts desktop support technician directly) into the CNIC G2 Trouble Ticket Tracking Database within a timeframe mutually agreed upon ... - 2022 Nov 15
... Logged all initial requests for service (i.e., incidents) that circumvent the NMCI Helpdesk (e.g., customer contacts desktop support technician directly) into the CNIC G2 Trouble Ticket Tracking Database within a timeframe mutually agreed upon ... - 2022 Nov 15
Tech Support Desk Technician
Houston, TX
... Saleem ***** ********* ****** Houston TX 77099 832-***-**** adtgbx@r.postjobfree.com Objective: To obtain a PC Tech/ Tech Support or Helpdesk - IT position where I can apply my trouble - shooting analysis and problem solving abilities to resolve ... - 2022 Nov 10
... Saleem ***** ********* ****** Houston TX 77099 832-***-**** adtgbx@r.postjobfree.com Objective: To obtain a PC Tech/ Tech Support or Helpdesk - IT position where I can apply my trouble - shooting analysis and problem solving abilities to resolve ... - 2022 Nov 10
Network Engineer Security Analyst
Houston, TX
... ·Developed and introduced a Helpdesk system to manage hardware inventory, monitor support requests, and increase efficiency of network support activities. ·Led on-call technical support efforts, including troubleshooting issues, assigning to ... - 2022 Oct 26
... ·Developed and introduced a Helpdesk system to manage hardware inventory, monitor support requests, and increase efficiency of network support activities. ·Led on-call technical support efforts, including troubleshooting issues, assigning to ... - 2022 Oct 26
Service Representative Customer
Houston, TX
... EVERISE COMPANY PORTFOLIO MANAGER, TECHNICAL SUPPORT TEAM, HELPDESK SUPPORT HOUSTON, TEXAS. MARCH 2022 TO PRESENT Determined the resources, time frame required to execute a project. Answered questions and provided information to customers about new ... - 2022 Aug 19
... EVERISE COMPANY PORTFOLIO MANAGER, TECHNICAL SUPPORT TEAM, HELPDESK SUPPORT HOUSTON, TEXAS. MARCH 2022 TO PRESENT Determined the resources, time frame required to execute a project. Answered questions and provided information to customers about new ... - 2022 Aug 19
Executive Assistant / Office Management
Houston, TX
... •Monitored and followed-up on all incoming Tivoli (trouble) tickets for the information technology marketing queue, as well as created and updated all SOLV (helpdesk) tickets on half of the United states region in reference to SFA, SAP and/or the ... - 2022 Aug 02
... •Monitored and followed-up on all incoming Tivoli (trouble) tickets for the information technology marketing queue, as well as created and updated all SOLV (helpdesk) tickets on half of the United states region in reference to SFA, SAP and/or the ... - 2022 Aug 02
Customer Service Medical Billing
Houston, TX
... April 2012-May 2015 SPECIAL SKILLS Knowledge of and proficiency in Microsoft Word, Excel, 10-key skills, Medical Billing, Retail Sales, Customer Service Call Center, IT Client Support Helpdesk. - 2022 Jul 21
... April 2012-May 2015 SPECIAL SKILLS Knowledge of and proficiency in Microsoft Word, Excel, 10-key skills, Medical Billing, Retail Sales, Customer Service Call Center, IT Client Support Helpdesk. - 2022 Jul 21
Customer Service Executive Assistant
Houston, TX
... Multi-Channel Call center 1998-2013 Reservations Customer Service Agent/Website Helpdesk Coordinator/United Airlines Third Party Program/Corporate Executive Assistant Assisted customers in initiating, modifying and completing travel arrangements. ... - 2022 Jun 26
... Multi-Channel Call center 1998-2013 Reservations Customer Service Agent/Website Helpdesk Coordinator/United Airlines Third Party Program/Corporate Executive Assistant Assisted customers in initiating, modifying and completing travel arrangements. ... - 2022 Jun 26
Computer Technician Video Engineer
Houston, TX
... Managed the helpdesk to ensure all tickets were handled promptly. Handled Microsoft Audits for our clients. Reported and resolved issues on client servers, workstations, and printers. Troubleshoot network outages and configured routers and firewalls ... - 2022 Mar 01
... Managed the helpdesk to ensure all tickets were handled promptly. Handled Microsoft Audits for our clients. Reported and resolved issues on client servers, workstations, and printers. Troubleshoot network outages and configured routers and firewalls ... - 2022 Mar 01