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Arlington, VA, 22201
... special interest in desk engineer support, hardware/software support, helpdesk, system administrator and other related computer technology. Certificate: MCP 070-270 Window XP CompTia Network Plus 2013 Citizen Status: US Citizen Work Experience: ...
- 2022 Aug 14
Fairfax, VA
... Employee of the Month - Customer service for client retention (won multiple awards) Alternative Resources Corporation – Helpdesk Support Specialist II (Contracted to GlobalOne/Sprint International) oAward/Honors: Service Excellence Award – Employee ...
- 2022 Aug 13
Leesburg, VA
... ●Vendor Management ●Training Development ●Issue Troubleshooting ●Communicator PROFESSIONAL EXPERIENCE MANAGER, IT Helpdesk 2021 – 2022 DMI, Arlington, VA ●Managed fourteen member staff on location team ●Completed all weekly schedules ●Direct ...
- 2022 Jul 27
Manassas, VA
... Improved employee engagement by supporting them with advanced troubleshooting on helpdesk tickets. Planned repair and replacement of PC components and systems. Restructured and reconfigured existing and new computers with current software and ...
- 2022 Jun 26
Haymarket, VA
... I also perform Tier-3 IT support to handle 3rd tier helpdesk tickets and set user access rights and validate permissions for users and groups through Active Directory and daily perform client-server applications, security updates, and patch ...
- 2022 Jun 12
Ashburn, VA
... NAI – PERSONNEL – FOOD & DRUG ADMINISTRATION 06/2011 - 10/2014 Helpdesk Analyst Responsible for maintenance of all company computer, printer, and peripheral equipment. Configured, installed, monitored and maintained IT users’ desktop software and ...
- 2022 May 11
Ballenger Creek, MD, 21703
... This project is involved HR Oracle financial, Access Control (ACL), PORTAL Helpdesk, PORTAL Gatekeeper, DoD Consent Banner, HP Fortify scan, medical information, individual history. I have followed complete SDLC methodology for development process. ...
- 2022 Mar 14
Germantown, MD
... Supported the staff with software and hardware installations and isolated and rectified ongoing troubleshooting problems remote and physical support via helpdesk. WORK EXPERIENCE REFERENCES Available on Request
- 2022 Jan 05
McLean, VA
... Core Competencies Information Technology Technical Developments Helpdesk Management Technical Evaluations Technical Integrations & Installations Performance Management Process Improvement Quality Assurance & Controls Cross-Functional Collaboration ...
- 2021 Nov 27
Herndon, VA
... DIXON Odenton, MD ***** 571-***-**** adnwnt@r.postjobfree.com NETWORK ENGINEER-HELPDESK SUPPORT-INFORMATION ASSURANCE Information Technology-Telecommunications professional with diverse skillsets specializing in IT Project Management, Enterprise IT ...
- 2021 Jul 26