Programmer, tour guide

Mark Foxenberg

IT Specialist

Falls Church, VA 22043 ********@*****.*** 202-***-****

Self-motivated, analytical professional with far-ranging years of experience in delivering technical directions across the information technology field. Equipped with a proven track record in navigating IT developments and optimizations while constantly adhering to the set specifications and business needs. Endowed with astuteness in leading and training cross-functional teams and bolstering end-users concomitantly. Encapsulated with outstanding ability to quickly learn processes with a strong emphasis on embodying core values and best practices.

Core Competencies

Information Technology Technical Developments Helpdesk Management Technical Evaluations Technical Integrations & Installations Performance Management Process Improvement Quality Assurance & Controls Cross-Functional Collaboration Supervision & Training Communication & Interpersonal Skills

Key Competencies

Web & Database Application Development

Capacity to design system improvements, such as database, calendaring, and scheduling systems, while maintaining strict compliance with requirements and embedding standardized controls, contemporary technical measures, and developmental trends.

Aptness to manufacturing compelling websites utilizing technical software while constantly adhering to industry practices.

Technical Analysis & Support

Capability to streamline processes for added performance effectiveness and quickly generate solutions to numerous helpdesk concerns.

Knack to efficiently supporting technical installations and administrations as well as purchasing IT equipment.

Professional Work Experience

Web & Database Application Developer, Birch & Davis

Rendered extensive assistance in building database applications to easily track business performance, including calendars, of clients.

Web & Database Application Developer, Tresp Inc.

Originated a stand-alone database application to allow systematic calendaring and scheduling for the US Tax Court.

Web & Database Application Developer, Environmental Working Group

Triumphantly pioneered a functional website from the ground up to operationalize the main data frame for public access.

Helpdesk Support Lead, US Air Force

Bestowed the highest level of technical support to intercultural end-users and bestowed tactical guidance to a cross-functional team while curating work conditions to contribute to the continuity of institutional productivity and departmental efficiency.

General Office Lead, US Office of Personnel Management

Handled the day-to-day IT needs of the entire office through equipment purchasing, staff coaching, and bureaucracy management while being involved in quality management training to determine the root cause of problems and specify goals.

Education

Bachelor of Arts in Psychology, Minor in Russian Studies, University of Buffalo, Buffalo, NY

Additional Information

Software skills: HTML, MySQL, Microsoft SQL, Oracle, Windows & Chrome (Google) OS, TML, PowerDirector video editing sotware, Microsoft Office Suite (Word, Excel)

Languages: English (Fluent), Russian (Fluent)

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