Austin, TX
... Expertise includes managing IT infrastructure for network, server, security, and application operations, also designing and maintaining VDI virtualization solutions, supporting internal and external customers through helpdesk services, training ...
- Jun 05
Washington, DC
... In Progress: CompTIA Network+ CompTIA CySA+ Professional Experience Tier 2 Helpdesk Technician American Bankers Association July 2024 – Present - Provide Tier 2 technical support for desktops, laptops, and peripheral devices across the organization. ...
- Jun 05
Seven Oaks, SC, 29210
... aid] [Certified Nursing Aid] At this job I was a medication aid/ med tech [February 2014-September 2015] [Department of Disabilities and Special Needs/ Midland Center] [ Human Service Supervisor] [Columbia, SC] At this job I started out as a HSA. ...
- Jun 05
Muskegon, MI
... EDUCATION Bachelor of Business Administration Northwood University Midland, Michigan Dual major in Computer Science and Accounting Additional Certifications: AWS Certified Solutions Architect Global Knowledge Virtual Private Networks Certification ...
- Jun 05
United States
... • Working with executive level staff and end-users as their primary deskside support, via online helpdesk system, telephone, and remote support tools to diagnose technical issues related to PC operating systems, applications, network, servers, and ...
- Jun 05
McLean, VA
... Work on the NITAAC Helpdesk and assign incoming tickets to the appropriate sources. Prepare the Quarterly Modification Audit review utilizing the Federal Procurement Data System (FPDS) and NITAAC’s Electronic Government Ordering System (e-GOS). ...
- Jun 05
Chicago, IL
... 2016 o Managed/Mentored/Developed two full-time Helpdesk Analysts. o Served on HR System Steering Committee for campus prioritized changes requests & discrepancies with two campuses. o Managed compliance for I-9’s, Primary Source Verification, IDPH ...
- Jun 05
San Antonio, TX
... 11 LAN and WAN management Dameware support and Windows 11 Experience Empower AI Naval Station Guantanamo Bay, Cuba Helpdesk Support Senior 07/2023 - 06/2025 Modeled customer service excellence for all Office of Military Commissions staff members. ...
- Jun 04
Tucson, AZ, 85701
... Reengineered infrastructure for high availability, improving system efficiency by 40% and reducing support tickets via proactive helpdesk reporting. Network Administrator / Conservancy of SWFL - Naples, FL 08/2004 - 06/2005 Maintained 15 Windows ...
- Jun 04
Little Elm, TX
... Executed a critical FLSA compliance project by auditing job classifications and partnering with Legal and Compensation to uncover incorrect exemption designations for the IT Helpdesk Tier 1 team. Educated 30+ employees on FLSA exemption criteria, ...
- Jun 04