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Resumes 321 - 330 of 1435 |
Columbus, OH
... Handled call and email inquiries in a professional and timely manner. Examined and delivered reports to Operational Leadership regarding staffing needs, performance measures, and call statistics to determine future organizational coverage ...
- 2024 Jan 10
Dublin, OH
... resolved production abends and provided on call support for all production systems. Created front end software used to draw chemical compounds for parsing and searching proprietary databases. Served as the junior analyst on multiple team projects. ...
- 2024 Jan 09
Columbus, OH
... Customer Service Professional, Alorica Call Center, Kennesaw, GA 2016 -2017 Provided conflict resolution strategies for clients. Resolved inbound telephone calls. Maintained detailed notes of telephone conversations. Nicole J. Stewart, p. 2 Director ...
- 2024 Jan 09
Dublin, OH
... Oct 2015 to Oct 2016 Bank of Tokyo, NYC Sr SQL Developer/BI Developer/Lead Description: This project was implemented to bring all the security data (Bonds, Mutual Funds), Position and Stocks, Repo, Derivatives, Call and Put on, Trading, a central ...
- 2024 Jan 09
Columbus, OH
... CALL CENTER AGENT JULY 2019 – JANUARY 2020 • to company policies and scripts to consistently achieve call-time and quality standards • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service • ...
- 2024 Jan 06
Columbus, OH
... Used Angular JS to call rest CRUD API’s and created a view and then perform CRUD operations on the basis of button clicks. Write, and configure data sources, write DAO to access Database. Designed and updated REST API calls to create, read, update ...
- 2024 Jan 03
Reynoldsburg, OH, 43068
... Responsibilities: •Maintenance and modification of .NET and VB6 components as per requirement changes •Integration of the latest version (8.1) of Genesys DLL (a third-party component) into an existing call center application •Worked with Genesys DLL ...
- 2024 Jan 01
Columbus, OH
... referral goals, call handle time goals, availability goals and quality goals. • Maintain up to date knowledge on Huntington products, services, technology, and procedures. • Compile documentation necessary for effectively fulfilling customer needs. ...
- 2024 Jan 01
Columbus, OH
... Monitored dispatch board and adjusted call priorities regularly based on caller needs. Utilized various software systems to facilitate movement, planning and scheduling. Answered customer requests with information about product availability, ...
- 2023 Dec 31
Columbus, OH
... — Proficient November 2023 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient Call center customer service — Proficient September 2021 Demonstrating customer service skills in a call center setting Full ...
- 2023 Dec 31