Kaitlyn McClellan

Columbus, OH *****

ad2b91@r.postjobfree.com

+1-614-***-****

Authorized to work in the US for any employer

Work Experience

Home Health Aide

The Inn at Olentangy Trail - Delaware, OH

February 2022 to Present

• Assisted residents with their personal needs such as bathing, eating etc.

• Prepared and served meals to residents based on federal food guidelines

• Completed appropriate paperwork for residents at the beginning and end of shift

• Responsible for cleaning and reporting any hazardous conditions in the facility Customer Service Representative

SC Wash and Tan - Whitehall, OH

February 2021 to November 2021

• Provided assistance to clients

• Answered phone and assisted customers with changes

• Assisted customers in person

• Explained products and benefits

• Operated the cash drawer

• Confirmed payments, refunds, etc.

• Resolved payment and order disputes

Caregiver

Glenwood Alzheimer's Special Care Center - Dublin, OH January 2018 to July 2019

• Responsible for cleaning and reporting any hazardous conditions in the facility

• Assisted residents with their daily needs

• Performing wellness checks for residents throughout shift

• Prepared and served meals based on organization guidelines

• Coordinated and executed developmentally appropriate activities for residents Caregiver

Sunrise Senior Living - Gahanna, OH

May 2016 to June 2017

• Assisted residents with their personal needs such as bathing, eating etc.

• Prepared and served meals to residents based on federal food guidelines

• Completed appropriate paperwork for residents at the beginning and end of shift

• Responsible for cleaning and reporting any hazardous conditions in the facility Education

Trade school in Medical Billing & Coding

Ultimate Medical Academy-Clearwater - Clearwater, FL December 2023 to Present

High school diploma in Diploma

Lincoln High School - Gahanna, OH

February 2021 to June 2022

Skills

• Alzheimer's Care

• Food Preparation

• Laundry

• Patient Care

• Customer Service (3 years)

• Home Care

• Senior Care

• Caregiving

• Dementia Care

• Memory Care

• Medication Administration

• Vital Signs

• Personal Assistant Experience

• Cleaning Experience

• Meal Preparation

• Hospital Experience

• Office Management

• Dispatching (1 year)

Certifications and Licenses

CPR Certification

August 2022 to August 2024

CPR, or cardiopulmonary resuscitation, is an emergency life-saving procedure performed when a person is in cardiac arrest or experiencing a problem with shortness of breath. Learning CPR equips people to respond to unexpected health situations properly while waiting for the paramedics to arrive. CPR training provides individuals with the knowledge and practice they need to perform CPR effectively.

Professionals in some industries need to learn CPR to adhere to workplace safety standards. In other industries, learning CPR may be optional for employees Registered Phlebotomy Technician

April 2019 to Present

As a Blood Lab Specialist, you will perform blood specimen collections using dermal punctures, winged infusion sets, venipunctures, and syringes, as well as other specimen collections such as stool and urine. You’ll have the knowledge to complete insurance paperwork and requisitions as well as the ability to count red and white blood cells and identify the growth of bacteria with the use of a microscope. In this exciting field you will work autonomously in a lab to ensure the proper handling of all specimens and accuracy of information.

Driver's License

July 2022 to August 2026

First Aid Certification

Assessments

Retail customer service — Proficient

January 2022

Responding to customer situations in a retail setting Full results: Proficient

Front desk agent (hotel) — Proficient

November 2021

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Medical receptionist skills — Proficient

November 2023

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Work motivation — Proficient

January 2022

Level of motivation and discipline applied toward work Full results: Proficient

Protecting patient privacy — Proficient

July 2023

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Medical terminology — Proficient

October 2023

Understanding and using medical terminology

Full results: Proficient

Customer service — Proficient

August 2021

Identifying and resolving common customer issues

Full results: Proficient

Elementary school classroom management — Proficient August 2023

Managing behavior in elementary school classrooms

Full results: Proficient

Early childhood development — Proficient

July 2023

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient

Home health aide skills — Proficient

December 2023

Providing care to patients in a home setting

Full results: Proficient

Work style: Reliability — Proficient

November 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Call center customer service — Proficient

September 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Basic computer skills — Proficient

December 2023

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Customer service fit — Proficient

October 2021

Measures the traits that are important for success for customer service roles Full results: Proficient

Customer focus & orientation — Proficient

October 2021

Responding to customer situations with sensitivity Full results: Proficient

Security guard skills — Proficient

November 2023

Assessing risks, enforcing security standards, and handling complaints Full results: Proficient

Attention to detail — Proficient

November 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Home health aide skills — Proficient

August 2022

Providing care to patients in a home setting

Full results: Proficient

Cleaner fit — Proficient

January 2022

Measures the traits that are important for successful cleaners Full results: Proficient

Warehouse safety — Proficient

December 2023

Using safe practices in a warehouse setting

Full results: Proficient

Administrative assistant/receptionist — Proficient September 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I am ambitious and driven. I thrive on challenge and constantly set new goals for myself, so I have something to strive toward. I'm not comfortable with settling, and I'm always looking for an opportunity to do better and achieve greatness.

Contact this candidate