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Senior Remote Customer Service Specialist with QA Expertise
Rock Hill, SC
... served as Acting Quality Analyst for 98 agents ● Utilized CRM platforms including Verint, Debut, Mentor, and related systems Career Pause – Family Caregiver Jan 2017 – Apr 2019 ● Stepped away from full-time employment to care for my father after a ... - Feb 16
... served as Acting Quality Analyst for 98 agents ● Utilized CRM platforms including Verint, Debut, Mentor, and related systems Career Pause – Family Caregiver Jan 2017 – Apr 2019 ● Stepped away from full-time employment to care for my father after a ... - Feb 16
Billing Specialist with CRM/ERP Experience
Cincinnati, OH
... invoices (for all reasons, including customer satisfaction) • Use of MS TEAMS and/or email (Classic Outlook) to communicate with my company and outside customers • From 1991 to present use of many computer software programs, custom and mainstream. ... - Feb 16
... invoices (for all reasons, including customer satisfaction) • Use of MS TEAMS and/or email (Classic Outlook) to communicate with my company and outside customers • From 1991 to present use of many computer software programs, custom and mainstream. ... - Feb 16
Experienced Multitasker Seeking Remote Roles
Whittaker, MI
... Proficient August 2021 Comprehending and responding to retail customer needs Full results: Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. - Feb 16
... Proficient August 2021 Comprehending and responding to retail customer needs Full results: Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. - Feb 16
Customer Service Specialist with Strong Communication Skills
Granite Falls, NC
... • Adhere to company policies and procedures, as well as call center guidelines and quality standards EDUCATION Kaplan University, Criminal Justice SKILLS • Communication • Emotional Intelligence LANGUAGES English - Full professional proficiency - Feb 16
... • Adhere to company policies and procedures, as well as call center guidelines and quality standards EDUCATION Kaplan University, Criminal Justice SKILLS • Communication • Emotional Intelligence LANGUAGES English - Full professional proficiency - Feb 16
Remote Healthcare Billing and Support Professional
Denver, CO
... Cycle Management, Accounts Receivable, HIPAA Compliance, ICD-9, ICD-10, EMR and EHR Systems, Data Entry 60+ WPM, CRM Software, Call Center Operations, Documentation Review, Patient Accounts, Microsoft Office, Google Workspace, Epic, Office Ally, ... - Feb 16
... Cycle Management, Accounts Receivable, HIPAA Compliance, ICD-9, ICD-10, EMR and EHR Systems, Data Entry 60+ WPM, CRM Software, Call Center Operations, Documentation Review, Patient Accounts, Microsoft Office, Google Workspace, Epic, Office Ally, ... - Feb 16
Customer Service Specialist and Managerial Support Expert
Cedar Rapids, IA
... Education High school diploma Burlington Community High School-Burlington, IA September 1984 to June 1988 Upper secondary education Skills • CRM software • Customer complaint resolution • Quality assurance • Customer Care • Assembly • Analysis ... - Feb 16
... Education High school diploma Burlington Community High School-Burlington, IA September 1984 to June 1988 Upper secondary education Skills • CRM software • Customer complaint resolution • Quality assurance • Customer Care • Assembly • Analysis ... - Feb 16
HR Assistant - Recruitment, Onboarding, & Admin Support
Lumberton, NC
... • Tracked all incoming calls and emails from customers using appropriate • software applications. Monitored daily performance metrics such as call volume, wait times, resolution times. • Handled escalated calls professionally by listening carefully ... - Feb 16
... • Tracked all incoming calls and emails from customers using appropriate • software applications. Monitored daily performance metrics such as call volume, wait times, resolution times. • Handled escalated calls professionally by listening carefully ... - Feb 16
Administrative Support Specialist and Office Coordinator
Bronx, NY
... Client billing and invoicing utilizing Elite Maintenance Document production generate redline documents utilizing DeltaView software Assisted Paralegals in preparing closing documents for Corporate transactions Reception coverage when needed Travel ... - Feb 16
... Client billing and invoicing utilizing Elite Maintenance Document production generate redline documents utilizing DeltaView software Assisted Paralegals in preparing closing documents for Corporate transactions Reception coverage when needed Travel ... - Feb 16
Cybersecurity Professional with Cloud & Incident Focus
Austin, TX
... Coronado, CA April 2019 – November 2020 Handled POS systems, cash handling, and maintained front-end software/hardware during store operations. Supported store network and equipment issues with basic troubleshooting. Led security procedures ... - Feb 16
... Coronado, CA April 2019 – November 2020 Handled POS systems, cash handling, and maintained front-end software/hardware during store operations. Supported store network and equipment issues with basic troubleshooting. Led security procedures ... - Feb 16
Helpdesk Technician and Remote Support Specialist
Clinton, MD
... Completed Software Testing Engineer Program in September 2022. EXPERIENCE THE RAPE, ABUSE AND INCEST NATIONAL NETWORK (RAINN), Washington, DC December 2023 – May 2025 Tier 2 Helpdesk Technician Provide IT support for in-office staff. ● Set up ... - Feb 16
... Completed Software Testing Engineer Program in September 2022. EXPERIENCE THE RAPE, ABUSE AND INCEST NATIONAL NETWORK (RAINN), Washington, DC December 2023 – May 2025 Tier 2 Helpdesk Technician Provide IT support for in-office staff. ● Set up ... - Feb 16