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Scrum Master System Analyst

Washington, DC
... Domain experience includes Healthcare, Telecom, Financial Services, IT services and CRM. Project assistance to Project Managers in various phases of projects. Collaborated with project stakeholders, SMEs, management to understand the requirements ... - Sep 11

Customer Service Warehouse Associate

Washington, DC
... ● Documented customer correspondence in CRM to track requests, problems and solutions. ● ● Assisted customers with making payments or establishing payment plans SKILLS ● Report generation ● Credit card payment processing ● Report creation ● ... - Sep 11

Customer Service Universal Banker

Silver Spring, MD
... IBS Insight, MS Office, and CRM proficient. High versatility in customer transactions, cash handling, ATM maintenance, ... Educates members on technology and digital solutions offered by Elavon9 Merchant Services. M&T BANK, MD 07/2019 - 11/2021 ... - Sep 10

Sql Server Software Development

Ashburn, VA
... Azure Data Engineer Microsoft Federal (MSF) commercial Sales and Partner insights is a CRM system. It consists of two major products, MSF Sales and Partner sensitive information. Development is done in the Microsoft corporate environment using Azure ... - Sep 09

Customer Service Call Center

Rockville, MD
... Oversaw call center technology and CRM systems to ensure smooth operations. Developed training programs to keep staff updated on procedures and best practices. Customer Service Manager Virgin Megastore 03/2021 - 11/2022 Lebanon Managed a team of ... - Sep 05

Web Application Power Platform

Burke, VA
... Working experience in Microsoft Dynamics on-premises environments. Create master page and custom page layouts. Modified the look and feel of the master page Creating web parts, list and libraries, calendar, document workspace, meeting workspace, ... - Sep 05

Customer Service Technical Support

Annandale, VA
... Resolved customer complaints and issues, escalating to management when necessary Maintained customer records and tracked customer interactions using CRM software Collaborated with cross-functional teams to resolve customer issues Administrative ... - Sep 05

Vulnerability Management Analyst

Washington, DC
... with various shipping software applications (UPS, DHL, FedEx etc.) Proficient knowledge of the Microsoft Dynamics AX inventory and business management system. Education University of the District of Columbia -2019-2021 Information Technology - Sep 04

Digital Marketing Social Media

Washington, DC
... Leveraged predictive analytics for market trend analysis, driving a 50% increase in online revenue Implemented advanced CRM solutions, amplifying personalized communication impact by 65% Launched targeted PPC campaigns, achieving a 70% increase ... - Sep 03

Customer Service Care

Washington, DC
... § Adapted to various team dynamics and work styles, fostering a positive and collaborative work environment. Jackson Clinics Physical Therapy May – August 2022 Physical Therapy Aide/Intern Leesburg, VA § Guided and demonstrated exercises for ... - Sep 03
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