Lithonia, GA
... Recommend and manage ticketing through CRM (Salesforce / Zendesk) Resolve Customer Escalations Call Center Analyst 2013 to 2019 Create and maintain reports for Director, Publishers and Leadership team regarding Customer Experience metrics. Monitor ...
- May 23
New York City, NY
... and Enablement Quality Assurance Relationship development Salesforce expertise Report preparation Creative problem solving Time management Coaching Product adoption management Strategic thinking LANGUAGES Conversational Spanish EDUCATION B.A. ...
- May 23
Slidell, LA
... Utilized CRM software (e.g., Salesforce, HubSpot) to track client activity, manage communication, and report on KPIs. Conducted quarterly business reviews with clients to assess satisfaction, measure performance, and create improvement plans. ...
- May 23
Philadelphia, PA
... (both for MAC and PC), Google Drive, Pearl & Filemaker Pro databases, Omniture, ReportPro, Salesforce, NPD, Photoshop, Ticketmaster Internal Tools, Cvent, TIIPS, Exact Target, Mail Chimp, HubSpot, Constant Contact, WordPress, Blogger and Auto CAD. ...
- May 23
Rochester, NY
... Computer Skills: Salesforce Peerplace (Department for the Aging) Microsoft Office Suite
- May 23
Antioch, TN
... Process Improvement, SQL Server & Database Management, Communication & Presentation Skills, Customer Support (ZenDesk, Salesforce), Advanced Microsoft Excel, Visio, Coordinate Activities, Health Care Setting, Improve Quality, Information Retrieval, ...
- May 23
Fairfax, VA
... ● Led O&M for a Salesforce Service Cloud system processing 2.5M+ cases annually. ● Managed large-scale IT system transformation to the Angular framework. ● Skilled in leading onsite, remote, and distributed teams, ensuring successful project ...
- May 23
Pittsburgh, PA, 15219
... Technical Skills: Salesforce, CRM Software, Territory Management, Product Development Additional Competencies: Cold Calling, Customer Relationship Management, Negotiation, Project Management, Financial Acumen, Team Leadership, and Mentoring
- May 23
Phoenix, AZ
... C#, PHP, JavaScript, SQL, HTML/CSS • Tools: Tableau, Power BI, Visual Studio, Git, Trello, Canva • CRM/PM: Salesforce, HubSpot, Trello, MS Office, Google Workspace • Cloud Platforms: AWS, Azure, Google Cloud • Databases: MySQL, SQL Server, Oracle
- May 23
Sunnyvale, CA
... SCRUM MASTER/PROJECT COORDINATOR/BA Certification / Professional Training: • Business Analyst • Certified SCRUM Master (CSM) • Salesforce Admin • CERTIFICATION • Knowledge of different SDLC viz. RUP, Waterfall, Agile. • Multiple full life cycle ...
- May 23