Data Analyst Senior
Resume:
Work Experience
Senior Data Analyst
************@*****.***
linkedin.com/in/amanda-m-91072b245
Smyrna, TN, USA
Experienced Senior Data Analyst with expertise in data analysis, statistical modeling, and SQL queries. Skilled at creating data- driven solutions and translating insights into actionable strategies. Seeking to drive decision-making and optimize processes in a challenging role.
Amanda Mathers
Senior Data Analyst
DayTwo Inc
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Collaborated with executives and business leaders to identify improvement opportunities. Developed internal and client-facing reports using data visualization tools. Established KPIs to measure business decision effectiveness. Analyzed healthcare demographics, medical claims, and biometric data. Conducted QA testing for app updates and supported R&D teams with data insights. Developed predictive models using machine learning techniques to forecast trends in healthcare data, resulting in more accurate decision-making and cost savings.
Collaborated with data scientists to integrate AI-driven solutions into existing data pipelines, enhancing the accuracy and speed of data processing.
Assisted App users in customer support and technical assistance using ZenDesk. Wrote and optimized complex SQL queries to extract, manipulate, and analyze large volumes of healthcare data, resulting in more efficient and accurate reporting.
Aug 2022 Present
Senior Manager of Reporting and Analytics
FleetCor/ComData Franklin
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Authored complex SQL queries to generate detailed reports and dashboards, enabling better decision-making and insight into business operations.
Manager of 10 data analysts.
Automated processes for managing data and reporting from third-party vendors. Led the vendor management team in data/reporting, file management, and process execution. Suggested and implemented process improvements to enhance quality, reduce costs, and improve productivity. Mentored and trained junior data analysts, providing guidance on data analysis, best practices, tools, and techniques, which resulted in improved team performance and data accuracy. Facilitated knowledge sharing and development through regular training sessions, enhancing the overall analytical capabilities of the team.
Oct 2017 May 2018
Clinical Data Manager
Acadia Healthcare Franklin
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Supported clinical business intelligence for the Clinical Services Department. Wrote complex SQL Queries to analyze clinical data. Analyzed hospital performance and population health data to drive operational improvement. Managed Quality programs across five Acadia Hospitals. Set up new Hospital's Business Office of medical records. Implemented new EMR software across five Acadia Hospitals, training the physicians and staff. Oversaw routine and ad hoc reporting, facilitating data-driven decision-making. Mar 2015 Oct 2017
Business Process Manager
Optum Health United Health Care Brentwood
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Managed components of the Coding Quality Assurance Operation. Created reports and performed analytics to provide actionable recommendations. Developed databases and streamlined processes for department scoring. Developed Medical Coding database for all Medical Coders to keep up to date on training and new ICD-10 codes. Facilitated Weekly meetings with the Medical Coders to ensure morale and communication. Jul 2014 Mar 2015
Senior IT Data Analyst
Fresenius Medical Care Rx Franklin
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Provided data-driven solutions for Fresenius Rx management in various domains. Designed the patient Medication Possession Rates (MPR) system with real-time data governance, leading to an epidemiology study that supported sales with evidence of better survival rates for ESRD patients (p<0.0001) and 24% improved hospitalization outcomes after 6 months.
Designed and tested complex SQL queries for reports and data extracts. Led cross-functional teams in clinical program development. Proven ability to manage multiple tasks in a fast-paced environment. Proven sound judgment, problem resolution, decision-making, & experience working under strict deadlines. Proven excellent conceptual, problem solving, and analytical skills Proven great communication skills, experienced in storytelling and deck creation.
Jan 2013 Jul 2014
Senior HEDIS Data Analyst
Health Springs (Cigna) Nashville
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Analyzed functional and operational data to support business decisions. Created complex SQL queries to analyze HEDIS clinical data. Developed and maintained automated reporting tools for strategic initiatives. Provided leadership and mentoring to less experienced staff. Aug 2011 Jan 2013
Core Skills
Data Analysis & Visualization (Tableau, Excel, SQL), Statistical Modeling & Machine Learning (R, SAS), Business Intelligence (Power BI, Oracle, Crystal Reports), Project Management (JIRA, Agile, SDLC), Technical Documentation & Process Improvement, SQL Server & Database Management, Communication & Presentation Skills, Customer Support (ZenDesk, Salesforce), Advanced Microsoft Excel, Visio, Coordinate Activities, Health Care Setting, Improve Quality, Information Retrieval, Managed Care, Network Data Management, Performance Improvement, Ability To Work Independently, Flexibility, Meet Tight Deadlines, Written and Verbal Communication Skills (Slack, Confluence, Google Workspace, Github), Medicaid/Medicare (CAHPS, Stars, HEDIS), AI and Machine Learning (Amazon Warehouse Services, AWS) Education
University of Phoenix
Master of Healthcare Administration
Dec 2014
Middle Tennessee State University
Bachelor of Science Computer Science
Dec 2009
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