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Quezon City, Philippines
... IT Support / Remote Desktop Support L2 l Wipro JULY 2018 - JANUARY 2021 Provided 2nd-level support for request and incident fulfillment, handling service tickets through systems like Jira, Zendesk, and ServiceNow Delivered responsive support across ...
- Jul 15
Quezon City, Philippines
... Accenture Philippines – Remote Desktop Support Specialist (Level 3) – July 2015 – July 2016 Instantly support to and from nearly any platform Provide fast, effective support Gain remote desktop control of multiple systems simultaneously ...
- Jul 10
NCR, Philippines
... desk records Making recommendation to optimize IT performance and prevent future problems Bill Gosling Outsourcing Desktop Support Technician Monitor and respond quickly to incoming request relate to IT issues Maintain computer system and act ...
- Jul 06
Philippines
... ● Diagnose, troubleshoot, and resolve customer-reported technical issues/concerns with the product through direct communication (phone, email, remote desktop). ● Replicate customer-reported technical issues in the test environment to provide ...
- Jun 18
Dasmarinas, Cavite, Philippines
... Foundation Server Agile Test Estimation JIRA Test Case Creation Redmine Operating Systems Manual Test Execution Bugzilla Desktop - Windows 7, 10 Mobile - iOS, Android Defect Tracking Spira Azure Devops Test Reporting DBMS API MS SQL Server Postman ...
- Jun 18
Quezon City, Philippines
... Invoice Processing in Australia Coventry Group Ltd through Remote desktop Connection. From March 2019 – Current Company: iSynergy Solutions Inc. Position: Design Assistant/Junior Interior Designer Conduct survey for the base build dimension for the ...
- Jun 10
Pasig, NCR, Philippines
Jessie Mayono Senior Desktop Support Engineer Majorel ****- **** Windows Server & Active Directory: User and group management, policy enforcement, and authentication. Intune Management: Cloud-based device management and security compliance. Network ...
- Jun 05
Quezon City, Philippines
... Timely closing of CTPH books Updated Balance Sheet reconciliations Updated and timely PH Compliance and Reporting Completed and signed off desktop procedure. Finance Operation Manager Bluestone Servicing Pty Limited October 2021 - November 2022 ● ...
- May 19
Cainta, Rizal, Philippines
... Help desk support Operating system testing Desktop and laptop installations Technical Support Technical Writing Software Diagnosis Staff education and training Desktop support Network component installations • Provided guidance on policies and ...
- May 17
Philippines
... analyze document, data, run script using SQL/query analyzer, serves as the first contact support answering queries via the telephone and email, branch server support using remote desktop tools or should the need arise attendance to users place of ...
- May 14