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Delaware, OH
... * Provide first aid if necessary and notifying appropriate personnel of the incident. Igor Metropcs, New Albany, Ohio 2012-2015 Customer Service Agent * Provide a variety of customer inquries such as technical and billing questions for Metro PCS and ...
- Jun 06
Sunbury, OH
... iCIMS, Kronos, Sharepoint, Visio, Marqeta, Stripe, Vantiv, TranzAxis, Checkout, Emailage, LexisNexis, Microsoft Office, Incident Monitor, Service Desk, Great Plains Software, Convercent, Oracle, Reflexis, Peoplesoft EXPERIENCE Big Lots,Westerville ...
- Jun 04
Powell, OH
... Strong in project management, cybersecurity, continuous improvement, incident management, and providing on-call support. Proficient in effective code release and deployment management. Summary: Over 9+ years of extensive IT experience focusing on ...
- Jun 04
Hilliard, OH
... Senior Security Architect for American Electric Power (AEP) – Columbus, OH October 2020 – February 2024 Over a 3 year period, I ensured cyber security for the AEP network by guiding the creation of cybersecurity requirements, documenting ...
- Jun 04
Dublin, OH
... Carried out the following activities: ● Doing support from on-shore and off-shore ● Responsible for SLA and OLA for CR and Incident. ● Doing analysis and providing solutions on business requirements. ● Efforts estimation for new requirements ...
- Jun 01
Westerville, OH
... • responded to medical emergencies,fire alarms etc • attended corporate meetings, scheduling, payroll,faxed documents • made rounds of properties,incident reports Education Diploma in medical American school of technology - Columbus, OH October 2005 ...
- May 29
Columbus, OH
... Designed and implemented the Vendor Bridge Monitor application, enabling automated text notifications to on-call pagers for improved incident response. Sr. Electronics Technician at Alliance Data Systems, Columbus, OH — July 1993 – May 2004 ...
- May 22
Columbus, OH
... Proficient in using Prometheus, Grafana, Splunk, and Dynatrace for real-time monitoring, alerting, and incident response. Automated operational tasks and infrastructure management with Python, Bash, PowerShell, and Groovy, increasing efficiency and ...
- May 22
Blacklick, OH
... Observability Initiative: Introduced centralized monitoring using Prometheus, Grafana, and OpenTelemetry, enhancing incident response and reducing MTTR by 25%. Education Master in Computer Application Utkal University, 2004 Certifications AWS ...
- May 19
Columbus, OH
... Creating Service Now incident reporting. Customer Service experience, working with users and vendors worldwide. Weekly MVS mainframe IPL’s and POR’s as required; Monitoring networks (LAN-WAN) for TJX worldwide and escalating/resolving when ...
- May 19