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Columbus, OH
... master, Agile master, SQL, Cyber security, ToscaA1, ToscaA2 TECHNICAL SKILLS •Test management: Quality centre, ALM, JIRA ... •Created test scenario for claims intake process and customer centric experience validation using Guidewire claims end-to ...
- Sep 15
Pataskala, OH
... CORE COMPETENCIES - Agile Frameworks: Scrum, SAFe, Kanban, Flow Metrics - Project Delivery: Backlog Refinement, Release Planning, Change Management - Technical Practices: CI/CD, Test Automation, Jira, Confluence - Leadership: Team Coaching, ...
- Sep 15
Columbus, OH
... DSW SHOES Columbus OH Senior Customer Service Representative October 2018 – March 2021 Handle high priority calls and escalated customer requests. Handle client/customer requests globally. Prioritize client requests to provide smooth solutions to ...
- Sep 12
White Ash, OH, 43110
... Core Technical Skills SIEM Platforms & Security Tools: Microsoft Sentinel, Splunk Enterprise Security, QRadar, CrowdStrike Falcon, Microsoft Defender Suite Query Languages: Kusto Query Language (KQL), Splunk Search Processing Language (SPL), SQL, ...
- Sep 11
Columbus, OH
... process • Able to recognize call dispositions and call types • The ability to create inquiries, escalations, and VSP Customer Retention Representative Triligent - Columbus, OH April 2016 to June 2023 • Inbound Calls • Upsell third party products ...
- Sep 11
Orange Township, OH, 43035
... • Designed churn prediction models (logistic regression, survival analysis) with 85% precision, reducing customer churn by 10%. • Implemented data preprocessing in Python (pandas, NumPy), improving churn model accuracy and boosting insight ...
- Sep 10
Columbus, OH
... SKILLS Technical Skills - Java, React, ReactJS, OAuth, Spring MVC, My SQL, JSON, Hibernate, Web Services API, Object-Oriented Programming, Git, GitHub, SQL, JSP, JSTL, Spring Boot, Hibernate ORM, RESTful Web Services, HTML, CSS, JavaScript, Agile ...
- Sep 10
Columbus, OH
Ariyhana Allen Toledo, OH ***** 419-***-**** **********@*****.*** Professional Summary Detail-oriented Administrative & Accounting Professional with 5+ years of experience in accounts payable, office management, and customer service. Skilled at ...
- Sep 09
Columbus, OH
... in the surgical centers with the doctors assisting them with oral surgery if needed Nationwide Insurance Company Dublin, Ohio Customer Service Representative/Claims Department 01/2002 - 05/2010 Take inbound calls from Nationwide customers who had ...
- Sep 08
Columbus, OH, 43229
... (10+ years) • Preventative maintenance (10+ years) • Light Maintenance (10+ years) • Buffing (10+ years) • Customer Service (10+ years) • Porter experience • Industrial cleaning (10+ years) • Custodial experience - Custodial experience ...
- Sep 06