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Germantown, MD
... Management Professional (PMP), PMI.org (Oct 2012) • SAFe 5.0 PO/PM (2018) • CMMi- Associate Certification (2020) Experience: CTIS Inc., Rockville, MD April 2009- Current Role: Sr. Program/ Client Service Manager (Jun 2023- Current) SYEDA QUADRI Sr. ...
- Apr 25
Brunswick, MD
... Profile · www.linkedin.com/in/bil-dooley-24b2a85a With over 25 Years of experience as a Service/Store Manager, I am able to effectively consult with the customer and accurately translate information received to anyone, both employees and clients. ...
- Apr 25
Aldie, VA
... • Collaborate with internal teams (Accounting, Finance, Business Development, Human Capital, Contracts and Program Managers) to improve customer service and operational processes. • Create SOPs and company policy through lessons learned Social ...
- Apr 25
Herndon, VA
... Maintaining proper accounting files such as suppliers, vendors, service providers, and other contracts for audit trials and future references. Checking and reviewing all purchase requisitions to ensure that all required information is reflected, and ...
- Apr 25
Ashburn, VA
... PROJECTS Predictive Customer Churn Model Developed a predictive model using logistic regression to forecast customer churn. Integrated the model into a cloud-based system for real-time predictions. Achieved an accuracy of 85% and reduced customer ...
- Apr 25
Leesburg, VA
... of Business, Loyola University, Chicago www.linkedin.com/in/dorothy-h-77ba1065 SKILLS Microsoft Dynamics Salesforce.com Customer Relationship Management (CRM) SAP Embedded Software Request for Proposals (RFP) Data Analysis Billing Solomon Microsoft ...
- Apr 24
Ashburn, VA
... and ●Work with Customer Relationship Management software (CRM),banner and MS Office Metro Garage Doors, Douglasville, GA - Sales Assistant July 2015 - August 2018 ●Courteously answered customer inquiries; ●Greeted customers who entered the showroom; ...
- Apr 24
Ashburn, VA
... communication, problem solving, and listening skills leveraging a consultative, customer-centric approach in all situations. ... E 2 • Improved team capabilities by recruiting and training new agents on internal protocols and client service strategies. ...
- Apr 24
Washington, DC
... PROFESSIONAL EXPERIENCE Operations Manager Tropical Smoothie May 2021 – Present Key Responsibilities: Staff Management: Hire, train, and schedule staff to ensure excellent customer service. Inventory Control: Manage stock levels, order supplies, and ...
- Apr 24
Silver Spring, MD
... Dynamic and detail-oriented, self-motivated, multitasking, creative problem-solving skills, and customer-focused with excellent communication. Collaborative team player with exceptional skills in monitoring and analyzing potential and active threats ...
- Apr 24