| Resume alert | Resumes 11 - 20 of 59 |
Salesforce Com Service Cloud
Saint Charles, MO
... ●Integrating several system and communicated with 3rd party apps using REST and SOAP API’s ●Followed Agile & Scrum methodology for the execution of day to day work related activities with daily scrum calls, dev chat, backlog refinement retro and ... - Jan 09
... ●Integrating several system and communicated with 3rd party apps using REST and SOAP API’s ●Followed Agile & Scrum methodology for the execution of day to day work related activities with daily scrum calls, dev chat, backlog refinement retro and ... - Jan 09
Customer service, inbound and outbound Sales Representative
St. Louis, MO, 63136
... existing business, and prospective customers • Managed and responded to inbound leads via phone, email, and website chat • Engaged with customers to understand and resolve issues and answer product questions • • Completed calls and followed ... - Jan 08
... existing business, and prospective customers • Managed and responded to inbound leads via phone, email, and website chat • Engaged with customers to understand and resolve issues and answer product questions • • Completed calls and followed ... - Jan 08
Enterprise/ Solution Architect BPM BRMS Service Integration
St. Louis, MO
... API Gateway, SQS, Lex) Architecture Consultant Major Initiatives: Workflow/BPM/Service Integration Capability, Conversational (Chat) Assistant Architectural / Solution Consultations, Collaboration and Leadership on Strategies, Governance process, ... - 2023 Dec 22
... API Gateway, SQS, Lex) Architecture Consultant Major Initiatives: Workflow/BPM/Service Integration Capability, Conversational (Chat) Assistant Architectural / Solution Consultations, Collaboration and Leadership on Strategies, Governance process, ... - 2023 Dec 22
Data Entry Customer Service
St. Louis, MO
... • Cross trained in multiple departments to process customer service requests via phone support, email support or live chat when needed. • Documented customer correspondence in CRM to track requests, problems and solutions. • Properly diagnosed ... - 2023 Dec 05
... • Cross trained in multiple departments to process customer service requests via phone support, email support or live chat when needed. • Documented customer correspondence in CRM to track requests, problems and solutions. • Properly diagnosed ... - 2023 Dec 05
Scrum Master Project Manager
St. Louis, MO
... Simultaneously managed the implementation and Release of 2 regulatory projects: oOne was a SAAS project to capture all email and chat communications of Financial Advisor staff. This required to setup of a complex, dual redundant network between 3 ... - 2023 Dec 04
... Simultaneously managed the implementation and Release of 2 regulatory projects: oOne was a SAAS project to capture all email and chat communications of Financial Advisor staff. This required to setup of a complex, dual redundant network between 3 ... - 2023 Dec 04
Project Management Business Analyst
Lake Saint Louis, MO
... Orchestrated Genesys platform to streamline IVR and Chat routing, optimizing swift and effective issue resolution. AT&T, St Louis, MO Principal Business Manager 2020 – 2021 Managed client order requirements, lead time and need by dates, past due ... - 2023 Nov 19
... Orchestrated Genesys platform to streamline IVR and Chat routing, optimizing swift and effective issue resolution. AT&T, St Louis, MO Principal Business Manager 2020 – 2021 Managed client order requirements, lead time and need by dates, past due ... - 2023 Nov 19
Salesforce Sr Developer / Lead Developer
St. Louis, MO
... Enabled Live Agent Chat and Omni Channel for Call Center representatives. Designed and developed Apex Classes and Apex Triggers for various functional needs in the application. Designed, Implemented, and deployed the Custom objects, Custom Fields, ... - 2023 Nov 17
... Enabled Live Agent Chat and Omni Channel for Call Center representatives. Designed and developed Apex Classes and Apex Triggers for various functional needs in the application. Designed, Implemented, and deployed the Custom objects, Custom Fields, ... - 2023 Nov 17
Customer Service Call Center
St. Louis, MO
... Customer Support Specialist phone/chat/email Tactical USA, INC - Boston, MA January 2021 to December 2021 • Assisted members with verifying orders, placing orders, tracking orders, order replacements, refunds and membership information. • Provided ... - 2023 Nov 11
... Customer Support Specialist phone/chat/email Tactical USA, INC - Boston, MA January 2021 to December 2021 • Assisted members with verifying orders, placing orders, tracking orders, order replacements, refunds and membership information. • Provided ... - 2023 Nov 11
Medicare Advantage Customer Service
St. Louis, MO
... I conduct most business through ZenDesk Chat, and operating a Salesforce interface for CRM. Some technical support. Medicare Enrollment Specialist Health IQ - Remote August 2021 to March 2022 Worked as a licensed insurance salesperson and enrolled ... - 2023 Oct 12
... I conduct most business through ZenDesk Chat, and operating a Salesforce interface for CRM. Some technical support. Medicare Enrollment Specialist Health IQ - Remote August 2021 to March 2022 Worked as a licensed insurance salesperson and enrolled ... - 2023 Oct 12
Service Specialist Customer
St. Louis, MO
... Louis MO Service Specialist II Exemplify Edward Jones' world-class service by responding to an average of 1000 inquiries per week through inbound and outbound phone calls and live chat contacts. Communicate effectively as a live chat representative ... - 2023 Sep 05
... Louis MO Service Specialist II Exemplify Edward Jones' world-class service by responding to an average of 1000 inquiries per week through inbound and outbound phone calls and live chat contacts. Communicate effectively as a live chat representative ... - 2023 Sep 05