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Resumes 11 - 20 of 289 |
Chantilly, VA, 20152
... by collecting, analyzing, providing detailed evidence Sonic Healthcare Lead Customer Success Technician May 2011 –Present ● Provided prompt, efficient service by phone, chat, and email to customers with software and technical queries or problems. ...
- Mar 21
Suitland, MD
... ● Field support calls, chat, emails from customers with inquiries regarding the programs ● Technical support for login, rostering, ● Technical support service Kaiser Permanente, Fulton, MD - Customer Service Representative September 2022 -February ...
- Mar 15
Hyattsville, MD
... · MFA · ManageEngine · Endpoint Arise Woodbridge, VA Customer Support Specialist Oct 2022 – Jan 2024 Effectively resolved customer inquiries, concerns, and issues related to automotive products and services through phone, email, and chat support. ...
- Mar 11
Capitol Heights, MD
... Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate a team to success. I am a highly motivated professional eager to lend combined ...
- Mar 08
Haymarket, VA
... -- Synthetic data: generation via LLMs (e.g., Orca and phi-1 papers), improving via Evol-Instruct -- Prompt templates/chat templates: Chat Markup Language (ChatML), Alpaca - Pre-training LLMs: -- Data pipeline: dataset filtering, tokenization, ...
- Mar 08
Washington, DC
... customers with a warm and professional attitude • Assisted customers with questions • Interacted with customers through live chat • Kept records of customer complaints • Managed customer accounts • Assisted with technical support duties Assistant ...
- Mar 01
Fair Oaks, VA, 22030
... Introduced and implemented an upgrade of company website with built in chat function and calendly application integration as an alternative mode of client engagement. Wrote and dispatched business and marketing emails to prospective businesses and ...
- Feb 28
Pimmit Hills, VA, 22043
... Guided team throughout the product lifecycle from ideation, research and development of product strategies, roadmaps, functional requirements, to managing feature releases for American Home Shield’s Member Account Management Website, IVR, and Chat, ...
- Feb 27
Washington, DC
... - Cross-trained in multiple departments, handling customer service requests via phone support, email support, or live chat. - Documented customer correspondence in CRM, ensuring accurate tracking of requests, problems, and solutions. - Diagnosed ...
- Feb 15
Manassas, VA
... • Microsoft Office (5 years) • Cleaning Experience • CCTV • Patient Care • Phlebotomy • Customer service • Sales • Live chat • Typing • Cash handling • Cash register • Supervising experience • Windows • Shift management • Driving • Security • ...
- Feb 14