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Resumes 1 - 10 of 288 |
Washington, DC
... EDUCATION LUTON UNIVERSITY Bachelor’s degree in data analysis CODE ACADEMY Professional course in digital marketing specializing in lead generation, copywriting, data analysis, Seo, chat moderation and customer service
- May 03
Woodbridge, VA, 22191
... Utilize the Knowledge Base to research, analyze, and resolve basic software, network, and hardware questions and problems received by phone, email, chat, or Remedy ticketing system. Complete supporting paperwork and data entry as required. Resolve ...
- May 02
Beltsville, MD
... As a Service Desk Analyst, I was responsible for collecting information through a customer conversation via phone/email/chat, accessing support tools, knowledgebase articles, and additional support staff if needed. Also, my responsibilities included ...
- Apr 30
Washington, DC
Teresa Williams United States 202-***-**** or 771-***-**** ad49o2@r.postjobfree.com PROFESSIONAL SUMMARY Experienced customer service leader with 15 years of experience in call center, chat, email, transcription, scheduling, training, escalations, ...
- Apr 25
Centreville, VA
... Provided high-quality support of phone, E-Mail and Chat contacts received from Strayer University employees, students and graduates. Quality Assurance/Training Lead – The MITRE Corporation 1 October 2012 – 26 June 2015 Duties Include: New Help Desk ...
- Apr 16
Arlington, VA
... GitHub source control: Maintained all code within Branches off Master using Pull Requests Collaboration: Microsoft Teams for chat, Skype Enterprise for presentations Environment: .NET, ASP.NET, Web API, EF, Bootstrap, CSS, HTML, JavaScript, jQuery,, ...
- Apr 10
Hyattsville, MD
... GOVERNMENT MOVERS JAN 2009- JULY 2013 WASHINGTON, DC IT Technician Provided Tier 1 customer support via phone, email, and chat using Zendesk ticketing system Setup workstation moves for office users moving location and equipment Led weekly “in-house ...
- Apr 03
Reston, VA
... Hardware Platforms: Laptops Browser Systems: Google Chrome, Microsoft Edge Project Management: SharePoint, Jira, Confluence Software: Microsoft Teams, Slack, Rocket Chat, Word, PowerPoint, Excel, Wiki, Visio, Outlook Science Applications ...
- Mar 28
Chantilly, VA
... Responsible for capacity, storage planning, and database performance IT CONSULTANT 03/2008 to 07/2011 L3 COMMUNICATION McLean, VA Provided exceptional customer service and technical support to end-users via phone, email, and chat. Assisted with ...
- Mar 22
Chantilly, VA, 20152
... by collecting, analyzing, providing detailed evidence Sonic Healthcare Lead Customer Success Technician May 2011 –Present ● Provided prompt, efficient service by phone, chat, and email to customers with software and technical queries or problems. ...
- Mar 21