| Distance: | Resume alert | Resumes 61 - 70 of 82 |
Project Manager Customer Service
Columbus, OH, 43209
... 1986 The Ohio State University SKILL AND KNOWLEDGE SUMMARY: 24 years in voice and data telecommunications PBX, ACD, IVR, Voice Mail Avaya, Siemens (ROLM/IBM), Nortel Local and long distance provider services/billing Contact center operations ... - 2010 Oct 18
... 1986 The Ohio State University SKILL AND KNOWLEDGE SUMMARY: 24 years in voice and data telecommunications PBX, ACD, IVR, Voice Mail Avaya, Siemens (ROLM/IBM), Nortel Local and long distance provider services/billing Contact center operations ... - 2010 Oct 18
Customer Service Manager
Columbus, OH, 43224
... Solid communication skills to effectively deal with various levels of management, staff and build rapport with clients via Interactive Voice Response (IVR) system; . Analyzed organizational, detail orientated information to ensure that work related ... - 2010 Sep 17
... Solid communication skills to effectively deal with various levels of management, staff and build rapport with clients via Interactive Voice Response (IVR) system; . Analyzed organizational, detail orientated information to ensure that work related ... - 2010 Sep 17
Sap Data
Columbus, OH, 43085
... Role: SAP SCEM Application Analyst, responsibilities include: o As a Functional (Techno-Functional) analyst (SDCC Group) to provide visibility in Purchase Order, Production and Shipment process for Retail Industry. o Conducted SCEM Design workshops ... - 2010 Sep 07
... Role: SAP SCEM Application Analyst, responsibilities include: o As a Functional (Techno-Functional) analyst (SDCC Group) to provide visibility in Purchase Order, Production and Shipment process for Retail Industry. o Conducted SCEM Design workshops ... - 2010 Sep 07
Project Manager System
Dublin, OH, 43016
... Vendavo and iPM), web, SOA, IVR/CTI and mainframe application development. I have domain knowledge in the areas of Pricing systems (Profit Analyzer & Deal Manager) used by Finance/Sales organizations, Claims, Billing and Membership systems used by ... - 2010 Sep 05
... Vendavo and iPM), web, SOA, IVR/CTI and mainframe application development. I have domain knowledge in the areas of Pricing systems (Profit Analyzer & Deal Manager) used by Finance/Sales organizations, Claims, Billing and Membership systems used by ... - 2010 Sep 05
Manager Engineer
Columbus, OH, 43229
... Capabilities include: < Client Services Circuit Provisioning < Proficient in all MS programs Strong Analytical & Problem solving skills EXPERIENCE HIGHLIGHTS Tier 1 Tech Support < Receive incoming calls from clients routed through IVR < Trouble ... - 2010 Aug 29
... Capabilities include: < Client Services Circuit Provisioning < Proficient in all MS programs Strong Analytical & Problem solving skills EXPERIENCE HIGHLIGHTS Tier 1 Tech Support < Receive incoming calls from clients routed through IVR < Trouble ... - 2010 Aug 29
Manager Data
Columbus, OH, 43220
... > Creating & Assigning Tasks and work items like change request to techno related persons through Jira. > Loading data from datawarehous to aggregate tables(Datamart Tables) in DEV,QA,PROD. > Worked on ODBC Connections to resolve database connection ... - 2010 Aug 19
... > Creating & Assigning Tasks and work items like change request to techno related persons through Jira. > Loading data from datawarehous to aggregate tables(Datamart Tables) in DEV,QA,PROD. > Worked on ODBC Connections to resolve database connection ... - 2010 Aug 19
Project Manager Engineer
Reynoldsburg, OH, 43068
... Call center: Call recording, Call monitor, Dialer, Agent/Skill based routing General IPT: SIP, CTI, IVR, Conversant, VDN, BCMS-VU, ARS, AARS, Vectors, IPTV, VG248, TDP, VOIP, MPLS, ISDN, DSL. Skills: Program Management / Project Management / ... - 2010 Aug 06
... Call center: Call recording, Call monitor, Dialer, Agent/Skill based routing General IPT: SIP, CTI, IVR, Conversant, VDN, BCMS-VU, ARS, AARS, Vectors, IPTV, VG248, TDP, VOIP, MPLS, ISDN, DSL. Skills: Program Management / Project Management / ... - 2010 Aug 06
Customer Service Manager
Columbus, OH, 43215
... As a senior member of the leadership team daily activities included short/long-term forecasting and planning, capacity modeling, call routing design/implementation (ACD, IVR, Dialer). service-level management, incident management, application ... - 2010 Aug 04
... As a senior member of the leadership team daily activities included short/long-term forecasting and planning, capacity modeling, call routing design/implementation (ACD, IVR, Dialer). service-level management, incident management, application ... - 2010 Aug 04
Project Manager Test
Columbus, OH, 43220
... Having good knowledge in the area of testing the Computer Telephony Integration (CTI), Universal Routing Server (URS), IRD (GUI), Genesys Framework, Genesys Voice Portal 7(GVP), Interactive Voice Response (IVR). . Proficient in Integration and ... - 2010 Jul 27
... Having good knowledge in the area of testing the Computer Telephony Integration (CTI), Universal Routing Server (URS), IRD (GUI), Genesys Framework, Genesys Voice Portal 7(GVP), Interactive Voice Response (IVR). . Proficient in Integration and ... - 2010 Jul 27
Project Customer Service
Dublin, OH, 43016
... Customer Service, Materials Handling, Warehouse Management as a Techno Functional Consultant; Project Management. Also worked in SCM-SNC. < Have a good knowledge in all phases of software development life cycle (SDLC); Object Oriented Design, ... - 2010 Jun 21
... Customer Service, Materials Handling, Warehouse Management as a Techno Functional Consultant; Project Management. Also worked in SCM-SNC. < Have a good knowledge in all phases of software development life cycle (SDLC); Object Oriented Design, ... - 2010 Jun 21