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Ccaas or Ivr or Techno resumes in Columbus, OH, 43215

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Project Customer Service

Dublin, OH, 43016
... Customer Service, Materials Handling, Warehouse Management as a Techno Functional Consultant; Project Management. Also worked in SCM-SNC. < Have a good knowledge in all phases of software development life cycle (SDLC); Object Oriented Design, ... - 2010 Jun 21

Human Resource Manager

Delaware, OH, 43015
... Successful transition of insurance broker for overall savings of $150,000 annually while gaining an improved process, communication and plan, including development of IVR and On-Line enrollment for 2009 benefit renewal. HUMAN RESOURCE MANAGER ... - 2010 Jun 15

Customer Service Management

Groveport, OH, 43125
... OC and Sonet ring, LAN/WAN, SNMP, BGP, RIP, OSPF, Radius, TACACS, Switches and Routers (Lucent, Cisco and Juniper), 3COM,TCP/IP, OSI model, ACD, IVR, Avaya Dialer and PBX, Warehouse Management System (WMS), Warehouse Distribution System (WDS), ICOMS - 2010 Mar 09

Oracle Sql

Dublin, OH, 43016
... Environment: Oracle applications 11.5.10 (AP, GL, AR, PO, CRM, INV, HR), SQL*Plus, Oracle 9i, Forms6i, Reports 6i, BI Publisher, Discoverer, SQL*Loader, UTL Scripts, TOAD, Data Load, Harvest, PL/SQL, Windows XP, UNIX Oracle Applications Techno ... - 2010 Mar 09

Management Manager

Powell, OH, 43065
... Fostered partnership with AT&T that made improvements to voice tone IVR platform. Introduced automatic overflow of call volume and enhanced reporting capabilities to internal customers. Automated and consolidated existing business unit reports for ... - 2010 Mar 09

Manager Project

Dublin, OH, 43017
... Extensively have IVR experience as a part of my testing methodologies, tested Amdocs apps. Involved in testing the various network & Ethernet protocols, this forms the major part of Internet protocol suite including SNMP, SMTP, participated in ... - 2010 Mar 09

Management Manager

Columbus, OH, 43085
... Peoplesoft Implementation Impacts, Outsource Expense Savings, Operational Effectiveness, Cost/Benefit analysis, IVR Impacts) CORECOMM LIMITED, Columbus, Ohio, 2000 – 2001 Manager, Consumer Care Operations Managed all aspects of inbound call center ... - 2010 Mar 09

Manager Analyst

Delaware, OH, 43015
... 11 sites across the country for Education, Healthcare and Government industries • Manage support staff for dialer functions, IVR and inbound functions • Trained on Guaranteed Contact Dialer and WIN host system • Trained and certified in Resource and ... - 2010 Mar 09

Project Manager Customer Service

Dublin, OH, 43016
... • Business Transformation: implemented an Avaya inbound telephony platform including interactive voice response (IVR) systems and applications, workforce scheduling software, inbound reporting platform and associated processes to support inbound ... - 2010 Mar 09

Project Developer

Columbus, OH, 43220
... • Extensive experience in Primary Support (Techno-functional), Developing and Testing of portal and portlets applications using struts framework based on MVC • Involved in preparing Test Cases and Test Scenarios using automated testing tools; ... - 2010 Mar 09
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