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Johannesburg, Gauteng, South Africa
... Education Grade 11 Phandulwazi High school, Cape town Call Centre Mar 2017 - Apr 2017 Southampton City College, Johannesburg Out bound-sales training Dept Collection Listening Skills Assertive Inbound-Call management Communication Customer Care ...
- Apr 23
Johannesburg, Gauteng, South Africa
I Formerly in my Personal Assistant Role, my successes have stemmed from essential skills, including meeting planning, schedule management, administrative support and phone call etiquette. I have enhanced my critical thinking abilities and ...
- Apr 22
Johannesburg, Gauteng, South Africa
... 12 Subject : English, Biology, Maths, Physical Science, Zulu : Afrikaans OTHER QUALIFICATIONS Institution : Corner Stone Course : Call Centre Certificate Subjects : Telephone etiquette, communications skills, : Handling irate callers, holding & ...
- Apr 22
Johannesburg, Gauteng, South Africa
... O EDUCATION 2007 - 2008 BUSINESS ADMINISTRATION, SETA Fraud Control Contract Service Provision Communications Management & Administration Commerce Studies 2005 CALL CENTRE & COMMUNICATION, HAVA TECH 6 WEEK COURSE 2002 – 2003 RECEPTIONIST, BOSTON ...
- Apr 22
Johannesburg, Gauteng, South Africa
... § Software/Application Installation/Outlook support § Experience on a Call Management System, and have an understanding of Incident Severities and SLA’s § Install, configure and support Windows 7, 8, 10 § Troubleshooting apps,browser issues etc. ...
- Apr 22
Johannesburg, Gauteng, South Africa
... • Make targeted number of calls and visits daily (60 calls and 5 visits per day) • Visit clients outlined in weekly and daily call sheet • Keep pipeline of all current and past clients • Follow up with clients as per sales procedure Ensure sales ...
- Apr 21
Johannesburg, Gauteng, South Africa
... 2018 REASON FOR LEAVING: Company moving (Conditions) COMPANY NAME: Matla Life YEAR JANUARY 2019 DUTIES : Underwent training Call Center Call Centre Agent PERIOD: 1 Month COMPANY NAME: Gypsy Cinema Production YEAR: May 2019 – August 2019 POSITION: ...
- Apr 18
Johannesburg, Gauteng, South Africa
... NAME OF COMPANY: VODACOM DURATION: May 2015 – may 2016 POSITION: CALL CENTRE AGENT (LEANERSHIP) DUTIES: ANSWERING CALLS, LIASON WITH CUSTOMERS, Attending to client’s queries, DEBT COLLECTION REFERENCES: ROBIN LIESAGANG POSITION: SUPERVISOR (VODACOM) ...
- Apr 18
Johannesburg, Gauteng, South Africa
... departments to locate missing packages, fix incorrect deliveries and replace damaged products Aluwani Nephawe REFERENCE Digi Call Friend Lerato Mulane 076-***-**** Wispeco Alu Chantel 011-***-**** 061-***-**** Clicks training Manager Maxwel Nesamari ...
- Apr 17
Gauteng, South Africa
... [Customer Service Agent] [Call Force (UIF)] [May 2020– December 2020] Duties Include: Fast paced inbound calls for customers that wanted to register for u-filing. Assisted businesses on their discrepancies and also helped them register for both ...
- Apr 14