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Sammamish, WA
... ●Build and deployed features for new datasets into FB payments data warehouse using python, SQL and Apache Airflow ●On-Call Support for monitoring and troubleshooting ETL pipelines ●Performed backfill when needed for missing/stopped pipelines ...
- Mar 07
Bothell, WA
... • Conducted audio/video call testing, Bluetooth connectivity verification, and collected logs (WPR, Bluetooth snoop logs, Auto Logger). • Logged defects using WTT & OneNote, performed regression & compatibility testing. Developer & Tester ...
- Mar 07
Lynnwood, WA
... *Collaborated on-site reliability and live monitoring as part of on-call rotation to mitigate issues and ensure system reliability, engaging with cross-functional teams for rapid resolution. MS Search Connector Project. (Jan, 2024 to Jun 28 ) ...
- Mar 05
Redmond, WA
... Digital marketing technology created a $270K /year/agent increase in mortgage and insurance B2B and B2C call centers. Robotic Automation Engineer / UPS – 5 years Nov 2017 to July 2022 Robotic Engineering Hired to help install new robotics solution ...
- Feb 22
Tacoma, WA
... Transportation types include flatbed, dry van, containers, LTL, will call and small parcel. • Achievement of financial objectives for shift by managing controllable expenses. • Development of a safety culture in which all safety related programs are ...
- Feb 21
Seattle, WA
... • Streamlined account creation process, reducing call handling time. • Eagerly resolved customer challenges, boosting overall service quality. MAY 2023 - DEC 2023 Amazon fulfillment, Amazon • Efficiently stowed items, managed workflow as water ...
- Feb 20
Seattle, WA
... & Efficiency Optimization Customer & Stakeholder Engagement WORK EXPERIENCE SENIOR NETWORK CONSULTANT TEX CONSULTS LTD (ON CALL) Jan 2024 – To Date LAN,WAN,SDWAN AND SDN DESIGN – Design, implement, and remotely support a Robust LAN/WAN and Data ...
- Feb 20
Seattle, WA, 98104
... The portal was designed to enhance customer engagement, streamline user experience, and reduce call center dependencies. Responsibilities: Collaborated with UI/UX designers to create an intuitive user interface using React.js and Redux for state ...
- Feb 20
Seattle, WA
... · Documented troubleshooting guidelines, design docs, mentored junior team members, and conducted code reviews to ensure code quality and knowledge sharing, maintained code advancement within SLA timeframe by extending On-Call support Software ...
- Feb 19
Sammamish, WA
... ●Managed 8-12 person call center. Team took queries in via phone, LiveChat, and email tickets. Responsible for technical support, customer service, and sales support. ●Brought down phone abandon rate from 28% to 5% within 3 months. ●Optimized self ...
- Feb 17