Customer Service Supply Chain
Resume:
Jamilah Taylor
Tacoma, WA *****
**********@*****.***
Professional Summary
Highly accomplished and people-oriented management professional with considerable experience in shipping, labeling, transporting, and tracking inventory for retail stores. Holds self and management team to the highest of standards and ensures that daily tasks are completed in timely and attentive manner. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Warehouse Supervisor
Atkore-Kent, WA
February 2024 to Present
• Working closely with our Customer Service, Manufacturing, Inventory Control, and Transportation departments, I have overseen the assigned shift operations including distribution, warehousing and fulfillment operations by maintaining and enhancing existing standard work.
• Coordinate & plan all activity on the distribution center docks, including the timing and location for carriers to be loaded. Transportation types include flatbed, dry van, containers, LTL, will call and small parcel.
• Achievement of financial objectives for shift by managing controllable expenses.
• Development of a safety culture in which all safety related programs are current, monitored, and enforced.
• Drive consistency and cost reduction through the creation and implementation of improvements to our standard work.
• Develop and implement processes to improve the Commercial Metrics, Atkore’s measure of on-time delivery.
• Accountable for managing and updating KPI boards.
• Ensure that the team honors our Atkore core values of Accountability, Teamwork, Integrity, Respect, and Excellence in all aspects of their daily work. Warehouse Manager/Dispatcher
Elder Logistics-Puyallup, WA
January 2023 to January 2024
• Generating leads and attracting new prospects, and developing a sales pipeline.
• Identifying and selecting reputable and safe carriers for freight services.
• Providing customers with shipping quotes.
• Booking orders with carriers.
• Assisting to prepare carriers for loads.
• Properly load and unload freight using hand truck, pallet jack, forklift or by hand. Strap, brace and pad freight to prevent damage or shifting during transport.
• Accurately record the condition of freight as it arrives to the terminal.
• Perform per-shift and post-shift inspection of dock equipment.
• ensures that products, inventory, parts, or people move from one place to another efficiently and cost- effectively. Logistics and supply chain management is a key part of the supply chain, working to plan, control, and implement the storage and flow of products, materials, information, or services.
• Planning and managing logistics, warehouse, transportation and customer services
• Directing, optimizing and coordinating full order cycle
• Liaising and negotiating with suppliers, manufacturers, retailers and consumers Ammunition Stock Control & Accountant Specialist
Department of Defense, United States Army-Roy, WA
February 2018 to February 2023
Account for ammunition stored in ammo supply point. Create radio frequency identification system tags, and create applicable reports and input data. Upload/download automated data processing equipment, and perform individual warrior tasks and collective warrior battle drills.
Perform functions using the Standard Army Ammunition Modernized-System Access to data browser to perform the automated issue, receipt, shipment, turn-in and maintenance transfer of ammunition
Education
Bachelor's degree in Computer Science
Saint Martin's University - Olympia, WA
January 2024 to Present
Bachelor's degree in Business Administration
Tacoma Community College - Tacoma, WA
January 2019 to December 2023
High school diploma or GED
Sierra High School - Colorado Springs, CO
August 2012 to May 2016
Skills
• Organizational skills
• Shipping & receiving
• Customer relationship management (7 years)
• Math (8 years)
• Supply Chain (7 years)
• Military Experience (5 years)
• Optics
• Business Development (2 years)
• Administrative Experience (4 years)
• Microsoft Outlook
• Warehouse management system (4 years)
• Freight Experience (6 years)
• Quality Assurance (2 years)
• Warehouse Management (3 years)
• Microsoft Excel
• Management (4 years)
• Computer skills
• Purchasing (3 years)
• Teaching (5 years)
• Microsoft Powerpoint (10+ years)
• Tutoring (4 years)
• Forklift
• DoD Experience (5 years)
• Calculus (3 years)
• Logistics (6 years)
• Statistics (5 years)
• Mechanical knowledge
• Order Picking (5 years)
• Warehouse experience
• Interest in algebra, chemistry, physics, geometry and trigonometry Aptitude for planning and organizing
Ability to communicate effectively
Work calmly under stress
Ammunition identification and ammunition-related publications Operation of automated and manual ammunition management systems (6 years)
• Shipping & Receiving (6 years)
Certifications and Licenses
Forklift Certification
Driver's License
Certified Forklift Operator
January 2024 to January 2027
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