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Dracut, MA
... Skills Customer Service Excellence Communicative Call Center Experience First Call Resolutions Conflict Resolution Problem Solving Analytical Time Management Productivity Teamwork Follow Up Product Knowledge Upselling Documentation Microsoft Office ...
- 2024 Feb 23
Haverhill, MA
... On call responsibilities in Residential Manager’s absence. Advocates Inc Direct Care Support Professional (Jan. 2016- Dec. 2019) Participate in the development of treatment plans and attend other treatment meetings, including weekly staff meetings. ...
- 2024 Feb 23
Acton, MA
... Improved data reliability and efficacy though comprehensive redesign of tech support (call center) taxonomy (categorization of customer issues), enabling more efficient data research and targeted engineering solutions. Led daily status meetings for ...
- 2024 Feb 20
Ayer, MA
... Excellent communication skills listening to complaints of personnel and problem solving through phone call while fixing other issues and shipment problems. Participated in meeting and created presentations over shipment readiness, financial ...
- 2024 Feb 16
Bedford, MA
... UI Architect UCMP - Java Client and Server Java Client is used for launching UCMP(Unified communication management platform) VOIP call details views for services consisting of Monitored element interfaces and applications to be monitored on a ...
- 2024 Feb 13
Lowell, MA
... • Incident management support that including resolving tickets, opening new change ticket in ServiceNow for upcoming deployment, attending change management release call, etc. • Incident management support that including resolving tickets, opening ...
- 2024 Feb 12
Nashua, NH
... Customer Service Representative September 2018- December 2018 Occidental Vacation Club Santo Domingo, D.R Take call of clients over the world in their native language (Spanish, English, Portuguese) Reserve hotel and resort rooms for customers, ...
- 2024 Feb 07
Burlington, MA
... If you are absent for more than one day, you must call in for each day of absence unless you are on an approved leave of absence. Unreported and unexcused absences of three (3) consecutive workdays, without notifying your supervisor, will be ...
- 2024 Jan 29
Manchester, NH
... serve as point of contact for internal and external customers Acted as office gatekeeper by receiving and screening all telephone calls, emails, create and route confidential correspondence Arranged detailed travel arrangements and on call 24 hours ...
- 2024 Jan 27
Bolton, MA
... Set up an international call center servicing Southeast Asia August 2000 - April 2003 ● Worked with the HR head to set up the domestic and international call center in Delhi American Express, Delhi, India — Team Leader Human Resources; July 1997 - ...
- 2024 Jan 26