Toronto, ON, Canada
... Customer Service Manager Transamerica Life Canada Toronto, ON Mar 2007 – Apr 2013 • Directed a team of 25 call centre representatives and 10 case managers to achieve service excellence. • Led recruitment, onboarding, and performance management ...
- Jan 31
Brunswick, GA
... • Overviewed Air Canada customer service accounts and customer relation solutions/Sales, Booking assisting Reservation Call Centre. •Daily flights briefing: bookings, over-sales, special needs, baggage and ticketing issues. •Checked-in and verified ...
- Jan 31
Seabrook, MD, 20706
... ADMINISTRATIVE RESPONSIBILITIES Moderated defect management call to track the defect status and assign responsible team to ... ENVIRONMENT: HP Load Runner, Stormrunner (AWS Performance Center), ALM 12.0/.55/.57, VUGen, MF Performance Centre 12.50, MF ...
- Jan 30
Katlehong, Gauteng, South Africa
... Primary School) *********@*****.*** 011-***-**** ANGELA STOLTZ Call Center Manager, Training Force 011-***-**** OBJECTIVE ... NEMISA March 2022 - August 2022 END-USER COMPUTING Alok-Tele Centre January 2015 - June 2015 NATIONAL SENIOR CERTIFICATE ...
- Jan 28
Moncton, NB, Canada
... & Documentation Claims intake & Policy inquiries Life insurance programs & policies Inventory & Budget tracking CRM & Call centre systems KEY SKILLS Customer service & Client support Conflict resolution & Empathy Decision support & Administrative ...
- Jan 26
Irving, TX
... •Worked on Data Migration using BDC for various transactions by using Call Transaction and Session Method. •Worked on ... •Experience configuring Interaction Centre Alerts in CRM. •Successfully implemented multiple cloud integrations from SAP ECC ...
- Jan 22
Windhoek, Khomas, Namibia
... Strauss Daly Attorney 20 JANUARY 2025 – current Call centre agent FNB Portfolio Responsible for calling fnb clients which have outstanding accounts which have been charged off to the attorney Responsible for taking queries from clients and send up ...
- Jan 22
Centurion, Gauteng, South Africa
... 063-***-**** ************@*****.*** linkedin.com/in/bonolo-victoria-votsha-a59754251 Bonolo Votsha CAREER OBJECTIVE Experienced Quality Assurance and Customer Experience Professional with over seven years in the betting and Call-Centre sector. ...
- Jan 21
Miami, FL
... Adapted quickly to policy and procedural changes in a fast-paced call center environment, staying up-to-date through ongoing ... Padre Med Centre, Pembroke pines, FL Jan 2017 – Nov 2019 Medical Biller/Coder Front Office Administration (Part Time) Coded ...
- Jan 20
Bangladesh
... EPMO AOU) mary tare) Company name :- Aarong (Brack) Position :- Sels Executive Duration :- 1 year BACHELOR OF SCIENCE (BSC) mpany name :- Nagar Bazar ¢ University : Dhaka University Position :- Call centre (CSO Leadership) Collage :- Govt: Bangla ...
- Jan 20