| Distance: | Resume alert | Resumes 111 - 120 of 12246 |
Program Manager Project
Wexford, PA
... •Achieved ~$4.2M operational savings via call centre volume reduction and self-service adoption. •Drove 14% increase in conversion rates across European markets through targeted product delivery. •Delivered programs generating ~$10M revenue with > ... - Sep 07
... •Achieved ~$4.2M operational savings via call centre volume reduction and self-service adoption. •Drove 14% increase in conversion rates across European markets through targeted product delivery. •Delivered programs generating ~$10M revenue with > ... - Sep 07
Business Analyst Production Support
Gatineau, QC, Canada
... ON Mar 2006 – Jul 2007 Managed contact centre vendor performance, improving KPIs and exceeding contractual obligations. ... Implemented coaching frameworks to continuously enhance team efficiency and first-call resolution rates. Designed and ... - Sep 07
... ON Mar 2006 – Jul 2007 Managed contact centre vendor performance, improving KPIs and exceeding contractual obligations. ... Implemented coaching frameworks to continuously enhance team efficiency and first-call resolution rates. Designed and ... - Sep 07
Customer Service Call Center
Franklin, MA, 02038
... July 2008 - April 2010 Port-au-Prince, Haiti Customer service (call center), wireless provider in Haiti, Dominican Republic ... 2006 - June 2006 Port-au-Prince, Haiti Marketing and Sales Centre de Management et de Productivité (University) / May 2005 - ... - Sep 06
... July 2008 - April 2010 Port-au-Prince, Haiti Customer service (call center), wireless provider in Haiti, Dominican Republic ... 2006 - June 2006 Port-au-Prince, Haiti Marketing and Sales Centre de Management et de Productivité (University) / May 2005 - ... - Sep 06
Customer Service Team Leader
Pretoria, Gauteng, South Africa
... Experience Teletech Call Centre Sales Agent Selling funeral cover to absa clients Capturing client information Confirming life insurance price Confirming client information Uploading sales Following up with clients policy Closing daily sales Meeting ... - Sep 06
... Experience Teletech Call Centre Sales Agent Selling funeral cover to absa clients Capturing client information Confirming life insurance price Confirming client information Uploading sales Following up with clients policy Closing daily sales Meeting ... - Sep 06
Registered Nurse Wound Care
Toronto, ON, Canada
... Health Science Center 06/2025 to 07/2025 Veterans Centre (LSSW) – Toronto, ON Documentation timely in point click care. ... hospital policy for prevention of fall( bed & wheelchair alarm on, bed in lower position, call bell within and response eg. ... - Sep 05
... Health Science Center 06/2025 to 07/2025 Veterans Centre (LSSW) – Toronto, ON Documentation timely in point click care. ... hospital policy for prevention of fall( bed & wheelchair alarm on, bed in lower position, call bell within and response eg. ... - Sep 05
Quality Assurance Customer Service
Harare, Zimbabwe
... Met or exceeded key call centre metrics, including average handling time, call resolution rate, and customer satisfaction scores. Multichoice Zimbabwe 2017- 2018 Customer Service Representative Certificate (CPD certified): ISO 9001:2015 Quality ... - Sep 05
... Met or exceeded key call centre metrics, including average handling time, call resolution rate, and customer satisfaction scores. Multichoice Zimbabwe 2017- 2018 Customer Service Representative Certificate (CPD certified): ISO 9001:2015 Quality ... - Sep 05
Operating System Retail Banking
Firozabad, Uttar Pradesh, India
... intra day balances) of RBS and provide Balance Enquiry and Update Service to online channels who call for these services. ... Used : FILEAID, SPUFI, CHANGEMAN, CONTROL-D, HP Quality Centre, IBM RTC (Rational Tool Concert) AFEWS which is used to ... - Sep 04
... intra day balances) of RBS and provide Balance Enquiry and Update Service to online channels who call for these services. ... Used : FILEAID, SPUFI, CHANGEMAN, CONTROL-D, HP Quality Centre, IBM RTC (Rational Tool Concert) AFEWS which is used to ... - Sep 04
Human Resources Manager
Johannesburg, Gauteng, South Africa
... WORK EXPERIENCE Company : Advanced Call Centre Technologies (t/a ACT) Position : Human Resources Consultant (HR Generalist) Duration : May 2025 to Current Locations : Gauteng Province (Sandton) Main Purpose: To provide general office support with a ... - Sep 04
... WORK EXPERIENCE Company : Advanced Call Centre Technologies (t/a ACT) Position : Human Resources Consultant (HR Generalist) Duration : May 2025 to Current Locations : Gauteng Province (Sandton) Main Purpose: To provide general office support with a ... - Sep 04
Technical Support Supply Chain
Saint John, NB, Canada
... Profit Centre Manager (Retail Banking) Aug 2018 – Dec 2022 United Bank for Africa, Abeokuta, Nigeria Interact with customers via phone call, mail and in-person to resolve complaints and answer enquiries. Coordinates activities of Direct Sales ... - Sep 03
... Profit Centre Manager (Retail Banking) Aug 2018 – Dec 2022 United Bank for Africa, Abeokuta, Nigeria Interact with customers via phone call, mail and in-person to resolve complaints and answer enquiries. Coordinates activities of Direct Sales ... - Sep 03
Network Engineer Data Center
Waukegan, IL, 60085
... •Played a key role in the expansion and modernization of AbbVie’s network infrastructure within the data centre. ... •Provided on-call support for P1/P2 incidents, ensuring timely resolution of high-priority tickets and minimizing service ... - Sep 03
... •Played a key role in the expansion and modernization of AbbVie’s network infrastructure within the data centre. ... •Provided on-call support for P1/P2 incidents, ensuring timely resolution of high-priority tickets and minimizing service ... - Sep 03