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Tampa, FL
... •Implemented Zero Touch Provisioning (ZTP) for LAN automation by integrating Cisco DNA Centre APIs, significantly reducing ... •Trained Tier 1 staff on Python-based log analysis, improving first-call resolution by 15%. •Managed inventory of Cisco and ...
- May 08
Johannesburg, Gauteng, South Africa
... CONTACT: Mpho 071******* / 076******* Anathi 061******* COMPANY: T.S Legal Services (Vodacom) POSITION: Debt Collector (call centre agent) DURATION: (2013 September to October 2013) REFERENCE: Benjamin CONTACT: 074******* COMPANY: Advance Debt ...
- May 08
Durban, KwaZulu-Natal, South Africa
... Reference: Kwanele Gumede – 068-***-**** Call Centre International (CCI, Altice) Position: Customer Service Agent Dates: August 2020 – November 2020 • Handled international customer queries and remotely repaired TV services. • Consistently delivered ...
- May 07
Dallas, TX
... Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Call Centre, Chatter & App-exchange applications. Experience in using Force.com Web services API for implementing web services in the application for access to data from ...
- May 07
Ashburn, VA
... : GitHub, Bit bucket, SVN Defect Management Tools : HP Quality Centre (ALM), Bugzilla, JIRA, Xray, Zephyr and Version one ... Client Interaction, handling call and discussing to prepare the master test plan for automation Participation in scrum and ...
- May 07
Johannesburg, Gauteng, South Africa
... *@*****.*** Educational Qualification Institute : IQ Academy Course : Human Resource Cert Year : 2018 Institute : Speciess College Course : Call Centre & Computer Year : 2008 School : Matladi High Highest Grade: Matric Year : 1997 Work Experience 1. ...
- May 06
Centurion, Gauteng, South Africa
... Introstat Pty Ltd 2022-2024 CALL CENTRE SUPPORT Matric Tembisa Secondary School 2016 - 2020 NATIONAL DIPLOMA (NQF LEVEL 4) Systems Developer Richfield Graduate Institute of Technology 2022 - 2024 DIPLOMA IN INFORMATION TECHNOLOGY Proven Call centre ...
- May 06
Princeton, NJ
... Overall having around 18 years of experience in Customer Service, Contact Centre operations, Business Analysis & Scrum. ... Anchored Agile Development methodology and conducted daily stand up scrum call with onsite and offshore participants. Client ...
- May 05
Johannesburg, Gauteng, South Africa
... Virgin Mobile Call centre agent Outbound Agent B&B Creative Admin Part time admin, in charge of uploading invoice, following up with customers. Simeon Interior Simstress Simstress & supervisor Incharge of in and outing of product Education S& MIT ...
- May 05
Germiston, Gauteng, South Africa
... Contacting Ekurhuleni call centre for issues that need to be attended to. Following up on Workmans Compensation, funeral fund and provident fund claims. Capturing of pay outs on Excel and then on to Pastel. Preparing the clock in schedule in order ...
- May 05